- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps...Services (AWS) **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** IT Help Desk Agent (EITAAS-2025-23087): Bowhead seeks an IT Help Desk Agent that will provide multiple tier support to end users. The ideal ... with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail,… more
- ASM Global (Denver, CO)
- …$22.50 at time of hire with increase to $23.00 after 90 days of service . Shift: swing shift 2:30pm - 11:00pm General Summary: This position provides ... Job Title: Security Floor Agent Department: Operations Reports To: Security Manager FLSA...$500 Signing Bonus at completion of 30 days of service , additional $500 bonus upon successful completion of 90… more