- Repligen (San Diego, CA)
- …Sales and CTI/Repligen CustomersProvide on-site technical support to CTI/Repligen CustomersProvide help desk and troubleshooting support to customers (in person ... post-visit findings to appropriate internal stakeholders.Opportunity to learn and service additional Repligen instrumentation.QualificationsBachelor's degree in a related field… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …partner with customer to evaluate and implement as needed. Responsible for the Help Desk operational guidance and support related to application tickets, setting ... legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases,… more
- Two95 International Inc. (Cherry Hill, NJ)
- Service Desk / Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: *Provide Level-1 and Level-2 remote support for ... desktops, laptops, printers, servers other computer related devices. *When necessary provide on-site support. *Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents. *Troubleshoot and resolve system hardware and… more
- Travelers Insurance Company (Spokane Valley, WA)
- …**What Will Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: ... Identifies and develops problem resolution and knowledge database for use by service desk staff. Assumes ownership for a positive customer interaction for all… more
- V2X (Springfield, VA)
- …+ Experience + Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing ... responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based in… more
- Robert Half Technology (Jersey City, NJ)
- …or Bachelor's degree in IT or equivalent experience. Experience - 3+ years in Service Desk / Help Desk with advanced troubleshooting; leadership/mentoring ... Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident… more
- Vertafore (IN)
- …by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and ... JOB DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function… more
- Cedar Falls Utilities (Cedar Falls, IA)
- …culture. Cedar Falls Utilities is currently recruiting for a full-time Help Desk Supervisor to join our Customer Service & Business Development department. ... supervising the day-to-day operations of the Help Desk and providing high-level technical customer support service...services and troubleshoot problems for customers. Train and coach Help Desk employees on customer service… more
- Montage Marketing Group (MD)
- …Employment Type: Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a seasoned Customer Service Help Desk Manager looking for a great opportunity ... Job Title: Operations Center Help Desk Manager Location: Hybrid or...Experience leading help desk , support desk , or other customer service call center… more
- General Dynamics Information Technology (Oklahoma City, OK)
- …None **Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Audiovisual Equipment,Call Center,Customer Service , Help Desk ... Support,Teleconferencing **Experience:** 1 + years of related experience **Job Description:** Help Desk Technician I Transform technology into opportunity as a … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as… more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... equipment and users). **Required Technical Skills** : IT experience supporting Help / Service Desk **Certifications** : Must have active/Current CompTIA… more
- City of New York (New York, NY)
- …provide top-notch technical support and ensure all clients receive the highest quality of service . The Help Desk Associate must have excellent communication ... problem-solving skills and resilient customer service and collaboration skills. The Help Desk Associate will report directly to Deputy Director of Help … more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- …any CRM package), GPS, ACD, and other system processes. + Answer the customer service and help desk telephone lines with professional telephone etiquette. ... Tier 2 Help Desk Technician Beltsville, MD 20705...CCI ACDD and effective and timely management of all service tickets. This position will follow all procedures outlines… more
- Actalent (Durham, NC)
- …Title: Help Desk TechnicianJob Description We are seeking a proactive and service -oriented Help Desk Technician to join our IT team. This role will ... of Windows and MacOS environments. + Strong familiarity with working in Service Desk ticketing systems (Jira preferred). + Experience supporting enterprise… more
- City of New York (New York, NY)
- …and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. ... 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote… more
- IBM (University Park, PA)
- …WV location **Required technical and professional expertise** * 1+ year of experience in customer service or help desk role * Basic understanding of Windows ... IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing technical… more
- PennyMac (Westlake Village, CA)
- …initiatives, sharing knowledge and collaborating with colleagues + Achieve and maintain Help / Service Desk performance metrics + Demonstrate behaviors which ... aspirations of homeownership through the complete mortgage journey. A Typical Day The Help Desk Technician will provide primary client support to Pennymac… more
- Link Solutions Inc (Frederick, MD)
- …CE, CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help / Service Desk environment. + Experience with remote connection and ... for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- General Dynamics Information Technology (El Segundo, CA)
- …part in improving how agencies operate. At GDIT, people are our differentiator. As a Service Desk Technician, you will help ensure today is safe and ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Computers,Remote Support,Troubleshooting **Certifications:**… more
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