- Wipfli LLP (Eau Claire, WI)
- …opportunity to extend into the summer. Responsibilities + Provide excellent customer service support (both on-site and remote) to Firm associates for basic hardware ... and collaboratively in a team environment. + Prior experience with computer systems or help desk support is a plus. + Must be legally authorized to work in the… more
- Graebel Companies, Inc. (Aurora, CO)
- …satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk . Monitor Service Desk for tickets assigned to the ... be, anywhere in the world. When it comes to service , we set the bar for exceptional and then...issues, hardware or applications failure and documenting work via helpdesk ticket application. Also responsible for administration and internal… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise ... basic troubleshooting, and escalate alerts + Reconcile licensing for Cloud Service offerings + Troubleshoot, monitor, and maintain client computers and desktop… more
- Red River (Chantilly, VA)
- …the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen ... dedication, persistence, resourceful utilization, and a level of customer service akin to that of a superhero in a...in dynamic and high-volume work environments + Experience in Helpdesk operations + Experience in Network Operation Center Desired… more
- Terumo Medical Corporation (Elkton, MD)
- …email and web queues for service requests. + Enter tickets in Service Desk ticketing software and accurately categorize, prioritize and record information ... working on the phone, in person and within the helpdesk system to process support requests, document solutions and...Play an active role in developing, maintaining and documenting Service Desk processes and procedures + Assist… more
- Integra LifeSciences (Cordova, TN)
- …care. The **Infrastructure Operations Specialist** is responsible for providing remote and desk -side 1st and 2nd level support to Integra end-users at the Cordova, ... each essential duty satisfactorily. Primary responsibilities are to: + Monitor Helpdesk ticketing system. Provide timely and professional PC and peripheral support… more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- …Plans and schedules own work within a limited time horizon. **Job Summary:** Help Desk Operations In this role, you will provide 24x7 first line support for IT ... of IT infrastructure, applications, network, and collaboration services globally. **IT Service Management** In this role, you will assist with the day-to-day… more
- Georgia Systems Operations (Tucker, GA)
- …Engineering, or related field. Experience : 10 years in the area of IT service desk , IT Helpdesk , IT Infrastructure, Cloud infrastructure, Virtualization, ... related field with at least 14 years of experience with IT service desk , IT Helpdesk , IT Infrastructure, Cloud infrastructure, Virtualization, Business… more
- Emory Healthcare/Emory University (Decatur, GA)
- …large enterprise shop where high volume ticket queue's are the norm. Prior IT helpdesk / service desk in a high volume environment is crucial. ... South Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer support for IT related issues reported… more
- Corning Incorporated (Painted Post, NY)
- …Diploma or GED Required. **WORK EXPERIENCE ** + A minimum of 2 year of IT Helpdesk or Service Desk experience. **REQUIRED SKILLS** + Time management. Ability ... companies and other large organizations across the world. Job Title: **IT Service Desk Agent** **Position Details:** + **Location: 21 Lynn Morse Drive; Painted… more
- US Tech Solutions (Painted Post, NY)
- …tool + Knowledge base utilization **Education:** + A minimum of 2 year of IT Helpdesk or Service Desk experience. **About US Tech Solutions:** US Tech ... in serving the operational interests of the company. + Perform as part of the Service Desk (SD) team, serving as a single point of contact for the user community… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
- State of Massachusetts (Boston, MA)
- …state public defender agency, is seeking an experienced IT professional to supervise IT Helpdesk staff and ensure service delivery and support to nearly 800 ... implementing technology in a medium-sized organization. This includes, providing technical Helpdesk and technical customer service in a Microsoft environment,… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Description:** CGI Federal has an exciting opportunity for a Helpdesk Manager within our Intel sector advancing the national... Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective… more
- HTC Global Services Inc (Troy, MI)
- …and deliver engaging, hands-on training to prepare employees for success on our Service Desk . Training is primarily remote with occasional in-person sessions for ... Helpdesk Trainer (Technical & Customer Service )...handling, and basic IT support procedures. + Partner with Service Desk leaders to identify skill gaps… more
- Access Dubuque (Dubuque, IA)
- …monitoring tickets and assisting other departments as needed for continuous process and service improvement. + Ensure Help Desk staff is appropriately staffed, ... Helpdesk Manager **Dubuque County** 1 Positions ID: 84120...84120 Posted On 11/10/2025 **Job Overview** **Description** The Help Desk Manager is the primary contact for all interactions… more
- Xerox (Juneau, AK)
- … service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Enterprise Helpdesk Analyst **General Information** Press space or enter...in ensuring our clients receive responsive, professional, and solutions-focused service every time they connect with us.** **The Enterprise… more
- TEKsystems (Kansas City, MO)
- … located in Kansas City Missouri. This team is comprised of 40 Service Desk Technicians responsible for supporting the NGEN Network End-Users throughout ... Secret Top Skills' Details: T his role will provide helpdesk support to USMC IT users. There is a...currently being used is Remedy. This is a 24/7 service desk in a classified environment. Technicians… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1...ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365.… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security mission through… more
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