- TekSynap (Colorado Springs, CO)
- …We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal point ... records + Coordinate with external maintenance agencies to isolate faults, restore service , and make repairs + Configure and troubleshoot military devices including… more
- TEKsystems (New York, NY)
- …* Identify problems for submission to problem management process Skills Service Desk , Help Desk , Helpdesk , Support, Troubleshooting, Customer service ... Help desk support Top Skills Details Service Desk , Help Desk , Helpdesk ,Support,Troubleshooting,Customer service ,Windows,Technical… more
- Baptist Memorial (Memphis, TN)
- …Specifications: Experience: + MicroSoft Windows + MS Office + Call Center Experience + HelpDesk / Service Desk experience preferred Minimum Required + 2 years ... cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as… more
- Insight Global (Deerfield Beach, FL)
- …including requirements gathering and stakeholder engagement. 13 years of experience in service desk , helpdesk , or application support roles. Familiarity ... Job Description We are seeking a hybrid Business Analyst / Service Desk Analyst to support both technical troubleshooting and business process improvement… more
- Optiv (Denver, CO)
- …and rapid resolution to end users at Optiv for IT issues and update requests via helpdesk . The Sr. Service Desk Analyst will be required to address issues ... into the office 3 days at minimum._ The Sr. Service Desk Analyst provides moderately complex support...escalate support issues that cannot be addressed by the Service Desk to appropriate IT personnel. +… more
- Quality Technology Services, LLC (Suwanee, GA)
- …for critical/high tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk , Application Support, Service Desk experience, over the phone ... The Operations Service Center Network Analyst (Technical Customer Service...support to troubleshoot customer/employee issues + Respond to internal Helpdesk support tickets + Respond to alarms and take… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
- Minnesota State (Moorhead, MN)
- …tasks. * Familiarity with IT programming sufficient to write proposals to improve help desk procedures * Customer service skills to consult on IT functionality ... on the specified Closing Date (if designated).** **Working Title:** Helpdesk Coordinator **Institution:** Minnesota State University, Moorhead **Classification Title:**… more
- Candela Corporation (Marlborough, MA)
- **Senior Helpdesk Specialist** Requisition Number **2728** Location **US - Marlborough, MA** State/Territory **Massachusetts** Candela is recognized globally for its ... they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced...a mixed platform environment as part of our global helpdesk team based in our Marlborough, Massachusetts office. The… more
- HarmonyTech (Washington, DC)
- …at all times. Requirements: + Minimum of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role. + Experience supporting IT ... manage all incoming calls and support requests using help desk software, adhering to established procedures and service...helpdesk in complex environments. + Experience providing help desk support for a wide range of IT hardware… more
- TEKsystems (Andover, MA)
- Job Title: Helpdesk Engineer (PowerShell) Job Category: Help Desk Technician / Analyst Location: Onsite - Andover, MA Employment Type: 12-Month Contract (with ... 2 AM About the Role We are seeking 4 Helpdesk Engineers and 1 Team Lead to support a...helpdesk or desktop support experience. + Strong customer service and white-glove support skills. + Proficiency in: +… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.… more
- CUNY (Staten Island, NY)
- …certifications are highly preferred + 1+ year experience working in an IT Service Desk environment + Experience with Productivity Suites: Adobe, Microsoft Office ... IT Support Assistant - HelpDesk (Provisional) **GENERAL DUTIES** IT Support Assistants support...Enterprise Solutions / LMS: CUNYfirst, Blackboard/Brightspace + Experience in Service Desk Software: Quest KACE, ServiceNow +… more
- Reliant Community Credit Union (Sodus, NY)
- …professional delivery of technical support to staff. + Develops regular reports on help desk metrics, ensures that service levels are met, identifies trends and ... Helpdesk Supervisor Sodus, NY (http://maps.google.com/maps?q=10+Benton+Place+Sodus+NY+USA+14551) * Information Systems...seeks anITHelpdesk Supervisorto join our team. The IT Help Desk Supervisor is responsible for overseeing the help … more
- Unilever (Carson, CA)
- …software to ensure optimal performance. + Respond to incoming support requests via service desk tickets, phone calls, and email, ensuring issues are documented, ... Helpdesk Support Specialist **Department:** IT - Helpdesk...across the organization, ensuring a high standard of customer service . + Administer and maintain desktop computing environments, including… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Help Desk Support,Troubleshooting **Certifications:** ... Capital Region in 2026 . **Overview:** Transform technology into opportunity as a Helpdesk Technician V with GDIT. A career in enterprise IT means connecting and… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- Insight Global (Roy, UT)
- …calls) - Bachelors degree in an IT or Technical field - Experience working on a Service Desk or Help Desk team, with demonstrated excellence in customer ... Job Description Insight Global is seeking a Helpdesk Analyst 1 to join one of their...include: - Address technical issues within a call center/help desk setting - Collaborate with both internal and external… more
- State of Minnesota (Moorhead, MN)
- …systems + Familiarity with IT programming sufficient to write proposals to improve help desk procedures + Customer service skills to consult on IT functionality ... **Working Title: Helpdesk Coordinator** **Job Class: Information Technology Specialist 2**...development opportunities. This position will develop and coordinate IT helpdesk processes and resources, oversee student workers, and assist… more
- Genesee Community College (Batavia, NY)
- …registered) Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ITS ... HelpDesk . SPECIFIC RESPONSIBILITIES The following are typical responsibilities associated...more. Job Requirements: KNOWLEDGE SKILLS AND ABILITIES + Customer service experience (phone, cashier, sales, etc.) + Basic understanding… more
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