- TekSynap (Colorado Springs, CO)
- …We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal point ... records + Coordinate with external maintenance agencies to isolate faults, restore service , and make repairs + Configure and troubleshoot military devices including… more
- NTT America, Inc. (Fargo, ND)
- …apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- REMOTE to join our team in Fargo, North ... and Two-Factor Authentication Preferred Qualifications: + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and… more
- NTT America, Inc. (Sacramento, CA)
- …may be required depending on business requirements. + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education ... Include:** + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. This is a call… more
- Georgia Systems Operations (Tucker, GA)
- …Engineering, or related field. Experience : 10 years in the area of IT service desk , IT Helpdesk , IT Infrastructure, Cloud infrastructure, Virtualization, ... related field with at least 14 years of experience with IT service desk , IT Helpdesk , IT Infrastructure, Cloud infrastructure, Virtualization, Business… more
- TEKsystems (Kansas City, KS)
- …Kansas City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month ... hire Help Desk position. This position requires at least 1 year of Service Desk or Help Desk experience. Candidates must have great customer service … more
- TEKsystems (Topeka, KS)
- …effectively with all levels of employees, both technical and non-technical. Skills: helpdesk , service desk Additional Skills & Qualifications: Prefer ... procedures, using clear and concise directions. . Resolves a variety of Service Desk ticket problems with good judgment, attention to detail, persistence, and in… more
- Baptist Memorial (Memphis, TN)
- …Specifications: Experience: + MicroSoft Windows + MS Office + Call Center Experience + HelpDesk / Service Desk experience preferred Minimum Required + 2 years ... cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as… more
- Robert Half Technology (Dallas, TX)
- …years of relevant technical experience, including at least one year in a Corporate IT Service Desk or Helpdesk environment. * Proficiency in PC desktop ... * Handle 15-20 technical issues daily, prioritizing tasks and maintaining high service standards. Requirements * Technical degree or equivalent work experience in a… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Lebanon ... helpdesk services and ensuring optimal performance across help desk operations. This position is located in our Lebanon,...to management team. * Ensure smooth coordination of help desk tickets in line with our Service … more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
- Quality Technology Services, LLC (Suwanee, GA)
- …for critical/high tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk , Application Support, Service Desk experience, over the phone ... The Operations Service Center Network Analyst (Technical Customer Service...support to troubleshoot customer/employee issues + Respond to internal Helpdesk support tickets + Respond to alarms and take… more
- City of New York (New York, NY)
- …Construction & Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and exceptional organizational ... OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST. The Administration for Children's Services (ACS)… more
- SOLUTE Careers (San Diego, CA)
- Sigma Defense is seeking a Helpdesk Lead for our operations team to join us in building sustained. This critical role will build a new help desk function on an ... Full Motion Video Dissemination in Microsoft Azure. As the Helpdesk Lead, you will develop a system for handling...assist with customer requests and build-up a 5x8 help desk , up to an eventual 24x7 environment. Equal Opportunity… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.… more
- Reliant Community Credit Union (Sodus, NY)
- …professional delivery of technical support to staff. + Develops regular reports on help desk metrics, ensures that service levels are met, identifies trends and ... Helpdesk Supervisor Sodus, NY (http://maps.google.com/maps?q=10+Benton+Place+Sodus+NY+USA+14551) * Information Systems...seeks anITHelpdesk Supervisorto join our team. The IT Help Desk Supervisor is responsible for overseeing the help … more
- Universal Engineering Sciences (Orlando, FL)
- …benefits of joining Team UES and our core values at careers.teamues.com._ The IT Helpdesk Technician serves as the first point of contact for internal users seeking ... when necessary to ensure uninterrupted business operations. The IT Helpdesk Technician works under the guidance of the IT...system issues. * Respond to and address all support desk enquiries and provide technical support, track and monitor… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- Koniag Government Services (Washington, DC)
- …additional required certifications (CySA, CCNA, GICSP, or GSEC) + Experience managing help desk operations + Knowledge of ITIL service management principles + ... **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Helpdesk Manager with a Top-Secret clearance with the ability to obtain a SCI to… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support,Systems Support ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- Genesee Community College (Batavia, NY)
- …registered) Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ITS ... HelpDesk . SPECIFIC RESPONSIBILITIES The following are typical responsibilities associated...more. Job Requirements: KNOWLEDGE SKILLS AND ABILITIES + Customer service experience (phone, cashier, sales, etc.) + Basic understanding… more
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