- Randstad US (Clive, IA)
- …field (or equivalent experience). + Proven experience in a leadership role within an IT service desk or helpdesk environment, preferably in a managed ... (or equivalent experience). + Proven experience in a leadership role within an IT service desk or helpdesk environment, preferably in a managed service … more
- TEKsystems (Rochester, NY)
- … Helpdesk , support, service , Microsoft, network, Help desk , Customer service , Service desk , Helpdesk troubleshooting, Windows 10, Phone ... support, Troubleshooting, IT Service Desk (Weekends), Help desk support, Support, Windows, Microsoft, It support, Office 365, Servicenow, Ticketing system,… more
- Insight Global (Reston, VA)
- …Degree (or higher) in any field - 1-3 years of professional experience in a helpdesk or service desk role - Prior experience troubleshooting: MS Office ... Job Description Insight Global is hiring for a Help Desk Technician to join our client in Reston, VA...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- General Dynamics Information Technology (Beltsville, MD)
- …Must Be Able to Obtain:** Top Secret **Job Family:** SCA **Skills:** Problem Resolution, Service Desk ,Technical Helpdesk **Experience:** 5 + years of related ... as the first point of contact for IT problem resolutions for the DoS service desk . In this role, a typical day will include: + Collaborating with the Department… more
- TEKsystems (New York, NY)
- …* Identify problems for submission to problem management process Skills: Service Desk , Help Desk , Helpdesk , windows 7, windows 10, active directory, ... Service Now, a+ certification Top Skills Details: Service Desk , Help Desk , Helpdesk Additional Skills & Qualifications: Customer service , Strong… more
- TEKsystems (New York, NY)
- …when problems are resolved * Follow escalation an paging procedures Skills: Service Desk , Help Desk , Helpdesk , windows 7, windows 10, active directory, ... phone support, Service Now Top Skills Details: Service Desk , Help Desk , Helpdesk Additional Skills & Qualifications: Customer service , Strong… more
- Insight Global (Philadelphia, PA)
- …minimum of 2-3 years of experience in IT support, preferably with a background in Helpdesk or service desk , is required. The candidate should prioritize ... Requirements 2+ years of experience in IT support, with a preference for Helpdesk or service desk background Demonstrate strong customer service and IT… more
- GNC (Pittsburgh, PA)
- …of the job required + 1+ years of previous professional IT organization, Helpdesk , Service Desk , or Customer Call Center experience preferred ... a part of helping others to Live Well! Job Description The Service Desk Analyst position provides first level problem determination, tracking and resolution or… more
- The Brattle Group (Boston, MA)
- …+ Participate in documenting and maintaining IT procedures / guidelines + Assist Helpdesk Manager to acquire service level performance metrics for all desktop ... Group, a privately held, global economics consulting firm, is looking for a ** Helpdesk Technician (2** **nd** **Shift)** to join our **Boston, MA** office. The… more
- Red River (Arlington, VA)
- …managing customer issues and requests. + Plan, direct, and manage IT help desk operations, ensuring high-quality service delivery and customer satisfaction. + ... 310-175-9. + Ability to handle and manage incidents and service requests effectively. + Strong leadership skills with the...skills with the ability to supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
- GCyber (Arlington, VA)
- …consoles, and circuits. + Develop and implement policies and procedures for the help desk team to ensure consistent service quality and operational efficiency. + ... GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to...for Tech Control to oversee and enhance our help desk operations within a dynamic DoD IT environment. This… more
- TEKsystems (Olathe, KS)
- …Windows 10, Troubleshooting Software, Active Directory, Office 365, Support, Help desk , Technical support, Customer service , Helpdesk troubleshooting, ... Client is looking for a help desk support technician to add to their service desk . The help desk technician is the first line of support for the … more
- TEKsystems (Olathe, KS)
- …Windows 10, Troubleshooting Software, Active Directory, Office 365, Support, Help desk , Technical support, Customer service , Helpdesk troubleshooting, ... Client is looking for a help desk support technician to add to their service desk . The help desk technician is the first line of support for the … more
- City of Tacoma WA (Tacoma, WA)
- …intern will be part of the Utility Technology Services (UTS) Desktop Support and Service Desk team that provide support for various services provided by Utility ... IT Helpdesk Intern Salary $23.97 Hourly Location Tacoma, WA...technical support to meetings in conference rooms throughout TPU Service Desk : + Serve as back up… more
- Chenega Corporation (Springfield, VA)
- …service in support of customer request when contacting the Single-Point-of-Contact IT Service Desk This position is contingent upon contract award and ... Senior Helpdesk Specialist- VA Springfield, VA Join our Talent...or route user support calls to appropriate IT Help Desk + Attempt First Call Resolution (FCR) for all… more
- Heritage Ministries (Gerry, NY)
- …all that we do. Heritage Ministries is in growth mode and currently seeking a Helpdesk Technician to join our team! The Helpdesk Technician is responsible for ... problems, installing hardware and software solutions and supporting the internal IT Helpdesk . Tasks include end user support, performing PC maintenance, upgrades and… more
- Envista Holdings Corporation (Madison, WI)
- …SAP, Oracle, etc. **Essential Duties and Responsibilities** + Demonstrates Customer Service & Troubleshooting skills with composure and professionalism in-person, on ... system. + Documents issues and requests into the help desk ticketing system then either resolves or escalates to...or in-person communication with written documentation. + First level helpdesk support + Use discretion to prioritize and complete… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 31034 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- TEKsystems (Birmingham, AL)
- …Help desk support + Help desk + Troubleshooting + Customer service + Phone support Top Skills' Details1) Helpdesk /technical support -- candidates need to ... experience supporting end users and technology over the phone 2) Customer service /organized/reliable 3) running scripts and documentation Secondary Skills - Nice to… more
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