- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are available 24x7, properly monitored and maintained, and… more
- Robert Half Technology (Atlanta, GA)
- Description We're seeking an experienced Service Desk Manager to lead our client's IT support team within a fast-paced MSP environment. The ideal ... for delivering exceptional customer service . Key Responsibilities: Lead and mentor the Service Desk...customer service Requirements Proven experience in a Service Desk Manager or similar… more
- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180, USA...ticketing systems such as JIRA, Confluence or Service Manager and other service desk tools + ... 17, 2025 **Kadiak,** a Koniag Government Services company, is seeking an experienced Service Desk Lead to support our federal customer in Vienna, Virginia.… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...exceeded. Leadership & Team Management: + Proven ability to lead cross-functional teams, including mentoring staff and managing daily… more
- University of Washington (Seattle, WA)
- …position, **click here.** **UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** Manager , Service Desk ** . **WORK SCHEDULE** + 100% FTE - 40 ... support, optimizing service delivery, and driving innovation within the Service Desk . **Leadership and Team Management:** + Lead and mentor a team of… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Operations Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... delivery model. CACI has an excellent opportunity for an experienced, self-directed **Enterprise Service Desk (ESD) Operations Manager ** . As a senior … more
- Scotiabank (OR)
- Senior Manager , Employee Technology Service Desk... Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class ... for driving operational excellence through the effective execution of day-to-day Service Desk functions, while also fostering a high-performance culture,… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Mid Shift)... (ESD) **Team Manager ** . As a first-line manager , you will lead and oversee daily IT ... coaching, and development for a team of approximately 12 Service Desk technicians, fostering a high-performance culture...+ 2 years being in a supervisory or team lead capacity. + Proven ability to lead ,… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Arizona Public Service (Phoenix, AZ)
- …connected, productive, and supported. We're seeking a proactive, people-first IT Manager to lead our Service Desk team-our first line of support across ... Manager , Information Technology | Service Desk Apply now " Date:... levels, user satisfaction, and continuous improvement. What you'll lead and manage: + A dedicated internal team of… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- HealthFitness (Bentonville, AR)
- …Family Whole Health & Fitness Center, managed by HealthFitness, is hiring for a Front Desk Manager in Bentonville, Arkansas. You will assist with front desk ... This position can have up to 20 direct reports ( Lead Front Desk Receptionist, and Front ...Leadership and Walmart Liaison(s) in the development of front desk reception protocol and general customer service … more
- LinkedIn (New York, NY)
- …selling, while we create efficiencies, increase profitability, and enforce stronger controls. The ** Lead Deal Desk Strategist** will understand the ins and outs ... an operations-focused team of Deal Strategists alongside the deal desk managers and regional manager . + Train,...them to provide excellent support to our customers. + Lead and support improved team performance by conducting training… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager ... Lead incident response activities by coordinating with Service Desk Leads and technical support teams.… more
- Marriott (New York, NY)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Washington, DC)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Dallas, TX)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- Marriott (San Francisco, CA)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
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