- Avis Budget Group (Kahului, HI)
- Customer Service Representative Pay: $19.50/hour Monthly Commission...the idea of spending the day sitting behind a desk in a call center or working as a ... checking-in our cars at return, while providing excellent customer service . Perks You'll Get: Bi-weekly hourly wage (New York...and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus!… more
- Metrolink (CA)
- …messages. Manage bus bridges per the department SOPs during planned outages and service disruptions. Maintain and update Comm Desk Standard Operating Procedures ... California Regional Rail Authority (SCRRA), operator of the Metrolink passenger rail service , is seeking a Communications Coordinator to work in the Communications… more
- Metrolink (CA)
- …projects while upholding Metrolink requirements and obligations. Develop Design Service Agreements and other funding agreements with project stakeholders. Work ... effectively supervising, coaching, and training The responsibilities outlined above are representative of the role but not exhaustive. Additional duties may be… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... with the FDIC Service Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk team… more
- TekSynap (Glynco, GA)
- …environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk operations, ensuring top-tier service delivery and support ... andTekSynap'soperational frameworks. **Responsibilities:** + Oversee the operations of the IT Service Desk , ensuring effective management of incidents and … more
- Koniag Government Services (Vienna, VA)
- …Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to ... spending accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the … more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... of high-quality IT support services, manages a team of service desk analysts, and acts as the...these policies to a MISTRAS Group, Inc. Human Resources representative . By submitting & signing , I hereby understand… more
- Teledyne (Huntsville, AL)
- …within the required service levels + All calls/activities must be recorded in the service desk tool + Resolve as many calls as possible on first contact with ... (BS) preferred. + 2 years of experience in an Information Technology service role supporting Windows-based environmentsin a Help Desk /Call Center environment… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. ... knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Service Desk Representative II provides technical support and customer service for incident resolution and service requests. This ... initial assessment, triage, research, and resolution of user-reported issues. The Service Desk Representative II collects and documents information through… more
- SAIC (Washington, DC)
- …worked anywhere within the US. **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, ... of sufficient IT help desk / technical service experience supporting a service desk...support role. + Ability to obtain the HDI Customer Service Representative Certification within 6 months of… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...enterprise network. **What will you do as a Help Desk Support Representative ?** You will serve as… more
- Festival Foods (WI)
- …Join our Festival Foods team as a Guest Services Clerk ! Job Title: Guest Service Desk Clerk Reports to: Guest Services Manager Job Description What You'll Do: ... As a Guest Service Desk Clerk at Festival Foods, your...The physical demands and work environment described below are representative of those that must be met by an… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk (Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires ... and requires full on-site. + Provide comprehensive Tier 1 Service Desk support, including incident intake, call...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Techtronic Industries North America, Inc. (Brookfield, WI)
- **Job Description:** **IT Service Desk Technician 1** Applicants must be authorized to work in the US; Sponsorship is not available for this position.** ... happen. **Your Role on Our Team:** As an IT Service Desk Technician 1, you will be...units. **Working Conditions:** The physical demands described here are representative of those that must be met by an… more
- TekSynap (Colorado Springs, CO)
- …**Overview** We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal point ... records + Coordinate with external maintenance agencies to isolate faults, restore service , and make repairs + Configure and troubleshoot military devices including… more
- HNTB (Kansas City, MO)
- …resolution of basic hardware, software, and network issues **What You'll Do:** + Logs all service desk calls or email requests into the IT Service Management ... hardware, software and network issues. Redirects or escalates incidents and service requests as needed. + Maintains documentation relating to Information Technology… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Materion (Newton, MA)
- …Materion, everyone is included, respected and offered opportunity to grow. Join us! The Service Desk Technician II will provide phone and hands-on support to end ... referring more complex problems to supervisor or technical staff + Monitor service requests assigned to other first-level technicians to supply training and… more
- Parsons Corporation (Centreville, VA)
- …what's possible. **Job Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representatives** to join our team! In this role ... 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible to a worldwide...knowledge on products, platforms, and industry trends to enhance service request support + Act as a key contributor… more
