- CACI International (Forest Heights, MD)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Required: Up to 10% Type of Travel: Local * * * **The Opportunity:** The Service Desk Shift Lead will provide daily supervision, technical support and… more
- CACI International (Offutt AFB, NE)
- Consolidated Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: ... of Travel: Continental US * * * **The Opportunity:** CACI is seeking a Consolidated Service Desk Shift Lead for a critical role in daily operations of… more
- Axxum Technologies (Mclean, VA)
- … service desk ticketing system, telephone, and email communications + Support the service desk shift lead in operational activities Interact with ... the government Program Manager for the service desk regarding operational issues + Ensure... requests within the ticketing system + Conduct effective shift transition actions and procedures + Duties may also… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft....Ensure proper handoff takes place between outgoing and incoming shift + Ensure Help Desk personnel follow the ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift.... + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills: ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...stewardship concerns to the appropriate authorities. + Provide a Shift Summary Report at the end of each … more
- University of Colorado (Aurora, CO)
- **Fitness Center Front Desk Lead Administrative Assistant III** **Description** **University of Colorado Anschutz Medical Campus** **Department: CU Anschutz ... Health and Wellness Center** **Job Title: Fitness Center Front Desk Lead - Administrative Assistant III** **Position...Wellness Center. + Ensure the highest level of customer service . + Train and evaluate front desk … more
- Vail Resorts (Vail, CO)
- …genuine guest experience during check-in and check-out. The Front Desk Lead will possess outstanding customer service , interpersonal, and presentation skills ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Lead provides guidance and leadership to… more
- DriveTime (Tempe, AZ)
- …and engaging other teams and business areas as needed. **In Long, the Assistant Director, Enterprise Service Desk will** + Lead the Service Desk ... responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic...management, ensuring timely and efficient resolutions in line with Service Level Agreements (SLAs). Lead the team… more
- Henry Ford Health System (Rochester Hills, MI)
- …SUMMARY: Completes analysis of existing processes and workflows to promote effective Service Desk /Help Desk operations through standardization, improvement, ... or higher. Intermediate or higher ITIL Certification, HDI Team Lead or Manager Certification, and other Information Technology/Support industry...(5-8) years of experience in the area of Help Desk , Service Desk , or IT… more
- Atrium Hospitality (Omaha, NE)
- …personality to create a memorable first impression for our guests. While helping to lead out front desk team with checking in, registering guests. This role ... level of the organization + Training all new Front Desk Agents to provide exceptional customer service ...to enhance the guest experience **Teamwork:** + Supervise daily shift process ensuring all team members adhere to standard… more
- Atrium Hospitality (La Vista, NE)
- …personality to create a memorable first impression for our guests. While helping to lead out front desk team with checking in, registering guests. This role ... level of the organization + Training all new Front Desk Agents to provide exceptional customer service ...to enhance the guest experience **Teamwork:** + Supervise daily shift process ensuring all team members adhere to standard… more
- Marriott (Marina, CA)
- …absence of the Front Office or Front Desk Manager. * Supports daily Front Desk shift operations. Supporting Progress Toward Guest Services and Front Desk ... by a franchisee and not by Marriott International, Inc. Job Description Front Desk Manager Springhill Suites by Marriott The Dunes On Monterey Bay JOB SUMMARY… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... **Employment Type:** Full time ** Shift :** **Description:** **At least 2 days per week...a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.**… more
- SHI (Somerset, NJ)
- …Azure, O365, and Google Cloud account teams. + Support projects as assigned by the Service Desk Lead /Supervisor. **Qualifications** + Minimum of 2 to 5 years ... has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is...- DaaS **Unique Requirements** + This position is 1st Shift + AZ-900 Microsoft Azure Fundamentals certification is required… more
- Marriott (Chula Vista, CA)
- …of the Front Office or Front Desk Manager. * Supports daily Front Desk shift operations. **Supporting Progress Toward Guest Services and Front Desk ... **Additional Information** Swing Shift /PM & Overnights **Job Number** 25070421 **Job Category**...office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and… more
- Encore Electric, Inc. (Lakewood, CO)
- …Management, Asset Management, and Problem Management + Lifecycle to improve processes + Shift -left Service Desk Strategy + Change management concepts to ... Mission of the Role + Customer Service Champion: Collaboratively lead the Help Desk to deliver exceptional technical support and customer service , ensure… more
- HealthFitness (Cambridge, MA)
- …vendors. + Works hand and hand with the Membership Manager and implement and lead monthly in- service training for the Harvard Recreation part and full-time Front ... campus recreation and would like to take your Front Desk career to the next level, we want to...are not limited to review of emergency procedures, customer service procedures, and Harvard Recreation employee rules & policies.… more
- Vail Resorts (Vail, CO)
- …ski passes for dependents + Critical Illness and Accident plans **Job Summary:** As the Team Lead Front Desk Agent, you are the face of the hotel! You are the ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Expected Pay Range: $23.00 - $26.53 / hour + Shift & Schedule Availability: Full Time + Skill Level:… more
- Marriott (Los Angeles, CA)
- …of the Front Office or Front Desk Manager. * Supports daily Front Desk shift operations. **Supporting Progress Toward Guest Services and Front Desk ... responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest… more