- Amentum (Quantico, VA)
- …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- NTT America, Inc. (Ashburn, VA)
- …and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic knowledge… more
- Scotiabank (OR)
- Senior Manager, Employee Technology Service Desk **Requisition ID:** 228780 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative ... culture. **Purpose** Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class digital support experience. This role… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user … more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …any issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more
- GKN Aerospace (Newington, GA)
- …associated with systems to ensure timely resolution and compliance. Job Responsibilities + Deliver service desk support services to agreed SLA + Support ... Job Summary Senior role with in the service desk team acting as a point...support and technical leadership , working closely with service desk analysts to ensure they are… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- NTT America, Inc. (Fargo, ND)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- ... clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. Job Responsibilities Include:...position will be a part of our Provider Clinical Service Desk , as an agent primarily handling… more
- Public Storage (Plano, TX)
- …trade on the New York Stock Exchange. **Job Description** **Public Storage** is looking for a ** Senior IT Service Desk Technician** to join our team. The Sr ... Service Desk Technician will provide level 2 telephone and service desk technical support to field and corporate users related to hardware, software,… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) Share this job as...I/II service delivery. Operate the service desk and desk side support in order ... in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location Randolph Air Force...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- Chenega Corporation (Arlington, VA)
- …and take your career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility ... technical troubleshooting skills to ensure seamless and reliable client-side support . The **VIP Help Desk Senior...mobile devices, printers, and peripheral equipment + Deliver white-glove service tailored to the expectations of senior … more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Specialist, Senior TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, ... service and maintaining a positive attitude. * Hardware/Software Support : Assisting with the installation, configuration, and troubleshooting of hardware and… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented ** Senior Enterprise Service Desk Technician** to join our team in **Doral, Florida.** ... and manage small-to-medium-sized projects and initiatives focused on improving Enterprise Service Desk processes through efficiency and innovation. + Conduct… more
- Arena Technical Resources, LLC (Washington, DC)
- …Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide ... managing the day-to-day operations of the service desk , ensuring that all requests for support ...IT department to ensure that the service desk is able to provide effective support … more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA)...IT help desk services, managing IT help desk support , ensuring platform reliability and security, and ... all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** Senior Help Desk Manager** for a full-time, on-site position at… more
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