- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... Desk Services + Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join our team supporting the Federal… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Mid Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... to Do:** CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) ** Team Manager** . As a first-line manager, you will… more
- DriveTime (Tempe, AZ)
- …**In Long, the Assistant Director, Enterprise Service Desk will** + Lead the Service Desk Team : Partner with the Senior Director to mature and expand ... responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic...the team undergoes a transformation from Help Desk to Enterprise Service Desk .… more
- Tarleton State University (Stephenville, TX)
- …Manager, under direction of the Deputy CIO, is responsible for leading and managing the IT Service Desk team , which serves as the university's first point of ... standards. Oversees and manages personnel issues. + Manages and develops a team of service desk staff, including full-time employees and student workers. +… more
- Koniag Government Services (Vienna, VA)
- …The Service Desk Lead will oversee day-to-day operations of a 24/7 service desk team , ensure delivery of high-quality IT support services while ... compliance with established SLAs. **Key responsibilities include:** + Managing and mentoring service desk team members across all shifts + Developing and… more
- TEKsystems (Harrison, NY)
- …telecommunications, systems, and service desk support to their clients. The current service desk team is looking to bring on two temporary workers to ... **This service desk role is seasonal for...**This service desk role is seasonal for the summer and...Effective communication with the customer (end user) and internal team is extremely important in order to stay organized… more
- CACI International (Forest Heights, MD)
- …CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team . As a Service Desk Analyst, you will provide mid-level ... Service Desk Analyst Job Category: Information Technology Time Type: Full...support to a team that receives and resolves 15,000 tickets month, in support… more
- NANA Regional Corporation (Alexandria, VA)
- …mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support ... SUVI is seeking a Service Desk Manager to oversee and...Provide leadership, mentorship, and direction to Service Desk staff to foster a high-performing team … more
- Honeywell (Morris Plains, NJ)
- …continuous improvement in problem management processes + Provide leadership and guidance to the service desk team **YOU MUST HAVE** + Bachelor's degree from ... across geographies **WE VALUE** + ITIL certification + Experience in managing a global service desk team + Knowledge of IT service management tools +… more
- Koniag Government Services (Vienna, VA)
- …operations of the service desk as a part of the service desk team . **Shift:** Monday to Friday from 6am to 230pm. **Essential Functions, ... Service Desk Analyst Vienna, VA 22180,... Service Desk Analyst Vienna, VA 22180, USA Req #533...monitoring checks and escalating issues to the appropriate solver team . + Receiving and troubleshooting calls from international and… more
- SOS International LLC (Boston, MA)
- …located at Hanscom AFB, Massachusetts. Essential Job Duties Responsible for training and coaching Service Desk team members on effective methods to research, ... into operations within the Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are available 24x7,… more
- Arizona Public Service (Phoenix, AZ)
- …productive, and supported. We're seeking a proactive, people-first IT Manager to lead our Service Desk team -our first line of support across APS. In ... What your day would look like: + Leading and coaching a team of service desk professionals, fostering a high-performing, customer-focused culture. + Managing… more
- IT1 (Tempe, AZ)
- …for a motivated Service Desk Technician I to join our Service Desk team . iT1 has been recognized by the Phoenix Business Journal's "Best Places ... past 11 years. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician I is responsible for providing professional… more
- TEKsystems (Harrison, NY)
- …telecommunications, systems, and service desk support to their clients. The current service desk team is looking to bring on two temporary workers to ... join their team . The two technicians will be responsible for answering...answering and escalating calls as they come into the service desk . During this time, the volume… more
- Insight Global (Thornton, CO)
- …Global is seeking part time Service Desk Technician to join their Service Desk team . This Service Desk Technician will be responsible for ... . Skills and Requirements - 1+ years of experience in a service desk role handling tickets - Identity verification experience through identify access management… more
- Robert Half Technology (Atlanta, GA)
- …for delivering exceptional customer service . Key Responsibilities: Lead and mentor the Service Desk team to ensure high performance and detail oriented ... Description We're seeking an experienced Service Desk Manager to lead our...Desk Manager to lead our client's IT support team within a fast-paced MSP environment. The ideal candidate… more
- William C Brown Inc (Bowie, MD)
- …(ie Remedy) CRQ/WO/INC/KMS management. + Hands on experience being part of an IT service desk team . + Excellent written and communication skills required; ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems,… more
- Flynn Restaurant Group (Independence, OH)
- …5pm-2pm + Monday - Friday 10am-7pm **Our Vision for this Role** Our Level I Service Desk Team supports customers with IT-related problems, functioning as the ... issues and address complaints and escalate complex matters to Level II Service Desk or the suitable departments as appropriate. Your primary duty within this… more
- Hunterdon Health Care System (Flemington, NJ)
- …implementation projects. In addition, they will serve as a knowledgeable resource for the service desk team and provide support as needed. Primary Position ... Responsibilities + 1. Supervise the service desk team to provide high-quality customer service and support 2. Follow all policies and procedures for… more
- ChenMed (Miami, FL)
- …to understand the problem and explain its solution. As an entry level position within the Service Desk team , the Associate IT Service Desk ... We're rapidly expanding and we need great people to join our team . The Associate IT Service Desk Technician is responsible for providing support for a… more
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