- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... Desk Services + Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join our team supporting the Federal… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Night Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... model. CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) ** Team Manager** . As a first-line manager, you… more
- GovCIO (St. Louis, MO)
- **Overview** GovCIO is currently hiring for Service Desk team lead for our US Coast Guard program. This position will be located in St. Louis, MO and is a ... USD $165,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6594/ service - desk - team -lead/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MO-St. Louis_ **ID**… more
- Georgia Systems Operations (Tucker, GA)
- …ensure that the business has modern up-to-date technology that meets their needs. The IT Service Desk team provides onsite, voice, and online support to ... Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer… more
- System One (Arlington, VA)
- …development and issuance of Service Desk operational reports. + Represent the Service Desk team in a customer-facing role. + Liaise with the ... Job Title: Service Desk Tower Lead Location: Arlington,...Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site -...Desk Tower Lead to lead an IT support team , onsite at a federal client site. The IT… more
- TEKsystems (Morrisville, NC)
- …ticketing systems experience. Why is This Role Open?: They have had some turnover with the service desk team as of late. Someone left for another company, ... They are the middle man between the pharmaceutical companies and individual users of drugs. Service Desk Group: Team is made up of both Tier 1 and Tier 2… more
- General Dynamics Information Technology (Washington, DC)
- … Service Desk Manager + Responsible for the daily operations and supervision of a Service Desk team of 50-100 Service Desk Technicians and ... your opportunity to make a personal impact as a Service Desk Manager. GDIT is your place...smarter. Our work depends on a Manager joining our team to bring professionalism and initiative to a fast-paced… more
- Pearl Interactive Network (Washington, DC)
- … Manager** **(SDM)** is responsible for overseeing the daily operations of the IT Service Desk team , ensuring timely and effective resolution of technical ... **Pearl Interactive Network is seeking experienced IT Service Desk Managers (SDMs) in preparation for future opportunities in the Washington, DC area.** The… more
- CACI International (Sterling, VA)
- …knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting multiple ... Problem and Incident Management + Experience leading a large 365x24x7 on-call service desk team supporting multiple software applications + **Must be… more
- Fotona (Irving, TX)
- …with the Service Desk Manager, Field Service Manager, members of both the Service Desk team and Field Service team , as well as other ... ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in Irving, Texas. The Service … more
- Nuvance Health (Danbury, CT)
- …5. Maintain a high level of customer awareness and focus by communicating regularly with other Service Desk team members and IT teams 6. Accurately enter all ... *Description* *Purpose: *The IT Service Desk Analyst I's primary function...what resources are available. 8. Work closely with other team members to share information and develop solutions. 9.… more
- Robert Half Technology (San Diego, CA)
- …continuous improvement in IT support processes. Responsibilities: + Lead and mentor the IT Service Desk team to ensure consistent, high-quality support for ... We are seeking an experienced IT Service Desk Lead to oversee a team of support specialists in delivering high-quality technical assistance across… more
- NANA Regional Corporation (Alexandria, VA)
- …mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support ... SUVI is seeking a Service Desk Manager to oversee and...Provide leadership, mentorship, and direction to Service Desk staff to foster a high-performing team … more
- IT1 (Tempe, AZ)
- …for a motivated Service Desk Technician II to join our Service Desk team . iT1 has been recognized by the Phoenix Business Journal's "Best Places ... past 11 years. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician II is responsible for providing… more
- Koniag Government Services (Vienna, VA)
- …operations of the service desk as a part of the service desk team . **Shift:** Monday to Friday from 6am to 230pm. **Essential Functions, ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support… more
- ManTech (Washington, DC)
- …years of related experience. + Proven experience managing a help desk or service desk team within a government contract environment. + Strong ... operations. Direct and supervise staff providing call center support, service desk support, and switchboard operations support....to:** + Oversee the daily operations of the help desk team , ensuring efficient and effective delivery… more
- TEKsystems (Grand Rapids, MI)
- …IT skills and experience? We have multiple openings at our client to add to their Service Desk Team . These qualified technicians would have at least 6 months ... volume of phone support as well as ServiceNow experience. Service Desk Analyst responsibilities you would troubleshoot...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- Pilot Company (Knoxville, TN)
- …at our store locations. In this role, you will be an integral part of the Service Desk team . Your work will involve performing essential tasks like checking ... student with a passion for ensuring system reliability? Pilot Company is seeking a Service Desk Intern to join our Level 1.5 team in Knoxville, Tennessee,… more
- Hawaii Pacific Health (Honolulu, HI)
- …needs of Hawai'i Pacific Health's numerous facilities and administrative offices. Our Service Desk team is responsible for providing first-level ... process the data and information in the organization. The team provides support to users, and acts as the...and caller support relating to information systems. As the Service Desk Technician, you will deliver essential… more
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