• Wipfli LLP (Chicago, IL)
    Service Desk Lead (Engineer II) is a pivotal member of our IT Service Desk team , responsible for managing day-to-day ticket queues, driving continuous ... ticket trending metrics to identify problem areas. + Mentor and provide feedback to Service Desk team members. + Support the sales process and contribute to… more
    DirectEmployers Association (12/10/25)
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  • MISTRAS Group, Inc. (Princeton Junction, NJ)
    desk . This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for ... **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service more
    DirectEmployers Association (12/10/25)
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  • Ethos Veterinary Health (Bothell, WA)
    …duties related to CLAW (PAW) Plans Works to optimize client experience Implements client service initiatives with front desk team Demonstrates and reinforces ... a key role in leading and supporting our front desk team . This position provides guidance, supervision,...In this role, you'll train and mentor the client service team , serve as a go-to resource… more
    job goal (12/11/25)
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  • Tyto Athene (Reston, VA)
    …Athene is searching for a **Systems Analyst** to serve as a resource on the Customer Service Desk Team for remote support services for all customer regional ... locations. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to customer faculty, staff, and classroom environments, and… more
    DirectEmployers Association (12/13/25)
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  • Tyto Athene (San Diego, CA)
    …Regional Locations in Fort Belvoir, VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 ... to serve as a resource on the DAU Customer Service Team with on-site support required at...+ 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification… more
    DirectEmployers Association (10/24/25)
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  • Crane Aerospace & Electronics (Lynnwood, WA)
    …+ Act as an escalation point for LAN, WAN and NAC issues as needed from the CraneAE Service Desk team . + Provide data and reporting of KPI's to IT management ... party vendors as well as the CraneCo Global GIS team . This role will require travel as needed to...of computer, calculator, filing cabinets + Workspace (line, cube, etc):cubicle/ desk You can see a list of our benefits… more
    DirectEmployers Association (12/10/25)
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  • Red River (Chantilly, VA)
    …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team . This is a hybrid role based in Chantilly, ... and able to do their best work, fostering a one- team mentality. Our employees work together to foster wise...in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication… more
    DirectEmployers Association (11/26/25)
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  • HSBC (Buffalo, NY)
    …following qualifications to succeed in this role: + Experience management of Business Analysts, Service Desk , or Technical Testing team + Proven programming ... Originations/Lending business system testing and manage the Mortgage Systems Service Desk . As our Lending Systems Business...Business Analysts, Technical Analysts, and Tier 1 User Support Team + Be responsible for Product Ownership of Mortgage… more
    DirectEmployers Association (12/14/25)
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  • NuAxis Innovations (San Francisco, CA)
    **Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team ,...and community.We are currently seeking a talented and motivated ** Service Desk Specialist** for a Full Time… more
    DirectEmployers Association (12/04/25)
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  • NuAxis Innovations (Washington, DC)
    **Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team ,...are currently seeking a talented and motivated **Tier I Service Desk Specialist** for a Full Time… more
    DirectEmployers Association (12/04/25)
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  • Usaa (Los Angeles, CA)
    …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our...an SIU Investigators (mid-level) in California. This is a desk position. Within defined guidelines and framework, protects USAA… more
    Joboru (12/16/25)
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  • ERP International (Bohemia, NY)
    …( www.erpinternational.com ) is currently seeking a Full Time, On Site mid-level ** Service Desk Analysts** to support our Development Finance Corporation (DFC) ... onsite 5 days/week. **Be the Best!** Join our exceptional team in a dynamic work environment only to discover...+ Support and respond to tickets for ongoing complex Service Desk activities in ServiceNow for DFC… more
    DirectEmployers Association (12/06/25)
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  • Compass Minerals America Inc. (Overland Park, KS)
    …UK Visit compassminerals.com for more information about the company and its products. **Summary** The Service Desk Admin II will have a strong background in IT ... a collaborative spirit, as you'll be working closely with team members and other departments to ensure seamless IT...responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and… more
    DirectEmployers Association (11/15/25)
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  • Ally (Raleigh, NC)
    …generate short-term cash flow forecasts and monitor encumbrance of assets. The Funding Desk Team offers an opportunity to work in a fast-paced environment ... learning and growth are a key focus. The Funding Desk works in partnership with Liquidity Risk Group and...provided by our Chief Economist and CIO. Additionally, the team is responsible to managing relationships with brokers and… more
    DirectEmployers Association (12/06/25)
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  • Rithum (Atlanta, GA)
    …optimized consumer shopping journeys from beginning to end. **Overview** As a Senior Deal Desk Analyst within our Revenue Operations team , you play a pivotal ... for any deals that meet the criteria requiring Deal Desk review. + Reviews deal structure in accordance with...collaborators, and curious minds. As part of the Rithum team , you are valued, supported, and included. Guided by… more
    DirectEmployers Association (11/08/25)
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  • Red River (Lexington, MA)
    …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... and able to do their best work, fostering a one- team mentality. Our employees work together to foster wise...the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a… more
    DirectEmployers Association (11/20/25)
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  • US Physical Therapy (Bay Shore, NY)
    …Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our ... to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk...great opportunity to learn and grow with an expert team . Apply today and join a team more
    DirectEmployers Association (12/16/25)
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  • NuAxis Innovations (Falls Church, VA)
    **Help Desk Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and...We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis… more
    DirectEmployers Association (11/19/25)
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  • Wipfli LLP (Wausau, WI)
    …issues of low to moderate complexity. + Resolve s issues in accordance with Service Desk Procedures. + Develops and maintains general knowledge of major client ... department policies and procedures. Essential Responsibilities: + Provides excellent customer service support to firm clients for Wipfli supported hardware and… more
    DirectEmployers Association (11/26/25)
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  • Wipfli LLP (Naperville, IL)
    …policies and procedures. Essential Responsibilities : + Provide s excellent customer service support to firm clients for Wipfli supported hardware and software ... + Resolve s issues in accordance with Se rvice Desk Procedures . + Develop s and maintain s...of Helpdesk experienc e + Requires a strong customer service background + Prior computer system experience including Windows… more
    DirectEmployers Association (11/26/25)
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