- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... Desk Services + Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join our team supporting the Federal… more
- Robert Half Technology (Mcallen, TX)
- Description We are offering a position for a Service Desk Team Lead in the Financial Services industry, based in McAllen, Texas. This role is crucial to our ... work in the US Requirements * Minimum of 3 years of experience in a Service Desk Team Lead role within the Financial Services industry. * Proficiency in… more
- DriveTime (Tempe, AZ)
- …**In Long, the Assistant Director, Enterprise Service Desk will** + Lead the Service Desk Team : Partner with the Senior Director to mature and expand ... responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic...the team undergoes a transformation from Help Desk to Enterprise Service Desk .… more
- TekSynap (Silver Spring, MD)
- …maintenance of knowledge management systems to ensure accurate and up-to-date resources for the service desk team . Customer Experience & Handling: + Ensure ... Messaging Services. The Service Desk Manager will lead our service desk team and foster a culture of ownership, accountability, and high-quality … more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is...tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team… more
- Fotona (Irving, TX)
- …with the Service Desk Manager, Field Service Manager, members of both the Service Desk team and Field Service team , as well as other ... ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in Irving, Texas. The Service … more
- CACI International (Forest Heights, MD)
- …CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team . As a Service Desk Analyst, you will provide mid-level ... Service Desk Analyst (Nights/Weekends) Job Category:... Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time...support to a team that receives and resolves 15,000 tickets month, in… more
- Honeywell (Morris Plains, NJ)
- …efficiency and effectiveness of our IT services. You will be responsible for managing the service desk team , coordinating with other IT teams, and driving ... improvement in problem management processes + Provide leadership and guidance to the service desk team YOU MUST HAVE + Bachelor's degree from an accredited… more
- New York State Energy Research and Development Aut (Albany, NY)
- …the clean energy transition. Job Overview NYSERDA's IT Department seeks a qualified individual for the Service Desk Team . The Service Desk Technician ... responsible for the organization's technical support and the service desk and is responsible for delivering...an internal drive to set and achieve personal and team goals. Occasional travel within NYS is required. Primary… more
- US Anesthesia Partners (Dallas, TX)
- …Improvement: + Actively update and maintain existing procedures related to the IT Service Desk team 's responsibilities. + Contribute to process improvements ... Ownership: + Take ownership of assigned projects and tasks within the IT Service Desk team , ensuring timely completion and quality outcomes. On-Call and… more
- Insight Global (Thornton, CO)
- …support including phone and web support, and logging and troubleshooting tickets. Background leading a service desk team and both ITIL and ITSM experience is ... School District client of Insight Global is seeking a skilled Service Desk Lead to join their team . This Service Desk Lead will be responsible for… more
- Wounded Warrior Project (Jacksonville, FL)
- …you're ready to get started, we're ready for you. The Wounded Warrior Project (WWP) IT Service Desk Team provides assistance to WWP Teammates with issues and ... that Teammates remain informed as to the status of their requests. The IT Service Desk Team is integral to ensuring that WWP's mission is accomplished in… more
- General Dynamics Information Technology (North Liberty, NC)
- … Desk Technicians joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of ... 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Service Desk Technician** Transform technology into opportunity as a … more
- SOS International LLC (Boston, MA)
- …located at Hanscom AFB, Massachusetts. Essential Job Duties Responsible for training and coaching Service Desk team members on effective methods to research, ... into operations within the Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are available 24x7,… more
- ALDI (Aurora, IL)
- …you will be responsible for managing the operations and continuous improvement of ALDI's Global Service Desk Team (GSD). The GSD team operates 24/7. ... and more. Our team of IT managers, analysts, specialists and service desk technicians drive innovation and lend their expertise to our people across the… more
- IT1 (Tempe, AZ)
- …for a motivated Service Desk Technician II to join our Service Desk team . iT1 has been recognized by the Phoenix Business Journal's "Best Places ... past 11 years. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician II is responsible for providing… more
- Motion Recruitment Partners (Phoenix, AZ)
- …resolution progress until the incident is resolved to the caller's satisfaction. + Keeps IT Service Desk team and management informed of any new support ... Service Desk Contractor / Contract /... Service Desk Contractor / Contract / Hybrid Phoenix, Arizona...knowledge bases, software manuals, and via collaboration with other team members. + Works to consistently improve call handling,… more
- CACI International (Offutt AFB, NE)
- …Service Desk Senior Analyst for a critical role in daily operations of the Service Desk team , serving as a key point of contact for technical ... Consolidated Service Desk Senior Analyst Job Category:...Infrastructure (PKI)/Local Registration Authority (LRA)/token services + Trains other team members on how to relate with clients in… more
- Montrose Memorial Hospital (Montrose, CO)
- …and effective support for hospital staff and patients. This role includes managing the Service Desk team , optimizing service delivery, maintaining ... and services. About The Career: . The Manager, IS Service Desk , is responsible for overseeing the...healthcare environment. . Proven leadership experience in managing a team , setting goals, and driving performance improvements. . Strong… more
- TEKsystems (Inver Grove Heights, MN)
- … service and interpersonal skills * This individual will be one of 17 individuals on the Service Desk team . This group is a Tier I/II Service Desk ... issues. * Process oriented individuals work best on this team - Client adheres to ITSM/ITIL practices. Having a...to get familiarized with client' environment. Skills Support, Troubleshooting, Service desk , Windows 10, Active directory, Office… more
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