- Robert Half Technology (Mcallen, TX)
- Description We are offering a position for a Service Desk Team Lead in the Financial Services industry, based in McAllen, Texas. This role is crucial to ... in the US Requirements * Minimum of 3 years of experience in a Service Desk Team Lead role within the Financial Services industry. * Proficiency in using… more
- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- Insight Global (Thornton, CO)
- Job Description A School District client of Insight Global is seeking a skilled Service Desk Lead to join their team . This Service Desk Lead ... technicians who are responsible for Tier I support. This Service Desk Lead will provide their team with backup support and escalation. When necessarily,… more
- DriveTime (Tempe, AZ)
- …Assistant Director, Enterprise Service Desk will** + Lead the Service Desk Team : Partner with the Senior Director to mature and expand the ESD ... the team undergoes a transformation from Help Desk to Enterprise Service Desk ....in line with Service Level Agreements (SLAs). Lead the team through complex troubleshooting and… more
- TekSynap (Silver Spring, MD)
- …Services. The Service Desk Manager will lead our service desk team and foster a culture of ownership, accountability, and high-quality service ... Development: + Lead , mentor, and develop a team of service desk professionals,...systems to ensure accurate and up-to-date resources for the service desk team . Customer Experience… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft....position is: $127,500-$204,100 USD At SMX(R), we are a team of technical and domain experts dedicated to enabling your ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- CACI International (Offutt AFB, NE)
- Consolidated Service Desk Lead Job...technical support to end-users. This role entails managing a team of service desk analysts, ... * * **The Opportunity:** CACI is seeking a Consolidated Service Desk Lead , responsible for...Develops and cultivates a culture in which the CSD team delivers flawless customer service in ensuring… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow....+ L ead the day-to-day activities of the help desk team , ensuring timely resolution of user ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... AFB, Massachusetts. Essential Job Duties Responsible for training and coaching Service Desk team members on effective methods to research, troubleshoot,… more
- University of Colorado (Aurora, CO)
- **Fitness Center Front Desk Lead Administrative Assistant III** **Description** **University of Colorado Anschutz Medical Campus** **Department: CU Anschutz ... Health and Wellness Center** **Job Title: Fitness Center Front Desk Lead - Administrative Assistant III** **Position...Wellness Center. + Ensure the highest level of customer service . + Train and evaluate front desk … more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …short video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... classifications. What you will do + Responsible for training and coaching Service Desk team members on effective methods to research, troubleshoot, deliver… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/ service - desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_… more
- Leidos (Lorton, VA)
- …Desk (EHD) Supervisor/Project Lead to join the Mission Support Services (MSS) team . MSS is a shared service , internal investment group under the Digital ... lead and management experience, including managing a SD/HD team and providing performance feedback. + Proven experience in... and providing performance feedback. + Proven experience in Service Desk /Help Desk environments including… more
- The Greentree Group (Beavercreek, OH)
- Financial Systems Support Analyst (Help Desk Lead ) + Are you a tech enthusiast who loves solving complex problems? + Do you have a keen eye for detail and ... THE OPPORTUNITY As a Financial Systems Support Analyst (Help Desk Lead ), you will have the opportunity.... + Overseeing the daily activities for the Help Desk Team and developing strategic plans. +… more
- State of Colorado (Golden, CO)
- …on recruiting, onboarding, and developing student employees that work in the IT Service Desk and beyond. + Guide and onboard team members and educate on user ... In this role, you'll oversee daily operational decisions to lead the team toward the implementation of... Desk to succeed in providing excellent customer service as the primary customer-facing support team … more
- Vail Resorts (Vail, CO)
- …The Front Desk Lead provides guidance and leadership to the Front Desk Team and is responsible for maintaining and enforcing Brand Standards of Guest ... or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the...during check-in and check-out. The Front Desk Lead will possess outstanding customer service , interpersonal,… more
- Marriott Vacations Worldwide (Orlando, FL)
- …around the world in a supportive, friendly, and beautiful work environment. As a ** Lead Sales Front Desk ** , you will assist in providing our Owners/guests ... Family Support + Growth and Development Opportunities **As a Lead Sales Front Desk , a typical day...day will include:** + Engages with hotel guests at desk locations and provides elevated customer service .… more
- State of Massachusetts (Chelsea, MA)
- …the Role:* EOTSS is seeking to hire a* Service ** Desk **Analyst*to join the*End**User**Support** Team *. The Service Desk Analyst is the first point of ... Office of Technology Services and Security (EOTSS)* is the lead enterprise technology organization for the Commonwealth of Massachusetts....User Support Contact Center. The primary role of the Service Desk Analyst is to handle the… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager** Location...for federal clients are met or exceeded. Leadership & Team Management: + Proven ability to lead ... Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team ,...+ Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The… more
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