- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Night Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) ** Team Manager ** . As a first-line manager , you will… more
- ManpowerGroup (Indianapolis, IN)
- **We are seeking an experienced Sr. IT Service Desk Manager to join our team . In this role, you will be responsible for overseeing the delivery of IT ... levels, and aligning business objectives. The Sr. IT Service Desk Manager will create...time by priority, first contact resolution rate, etc. + ** Team Management and Leadership** - Hire, train, and coach… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) ... area** . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) ... area** . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- Link Solutions Inc (Adelphi, MD)
- …ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must be a US Citizen + ... DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will...performance. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is… more
- TEKsystems (Honolulu, HI)
- Aloha! One of Hawaii's local grocery retailers has an exciting opening for a Service Desk Manager ! The IT Service Desk Manager is responsible for ... analyzing performance reports to improve operational efficiency. The IT Service Desk Manager will also...Skills & Qualifications * Attend and participate in weekly team meetings and 1 on 1 sessions with supervisor.… more
- Georgia Systems Operations (Tucker, GA)
- …ensure that the business has modern up-to-date technology that meets their needs. The IT Service Desk team provides onsite, voice, and online support to ... Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer… more
- BAE Systems (Columbia, SC)
- …a new and exciting career, come join our team ! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an existing ... Network Operations Center and remote office locations. The Support Desk Manager shall lead a team...be available based on position level and/or job specifics. ** Service Center Support Desk Manager **… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Manager . GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As a Service Desk Manager you will...Responsible for the daily operations and supervision of a Service Desk team of 50-100… more
- TEKsystems (Honolulu, HI)
- About the Role TEKsystems is seeking a skilled IT Service Desk Manager for a direct hire opportunity with a respected local organization. This individual ... Schedule E-waste pickups and hardware shipments + Attend weekly team meetings and 1-on-1s with supervisor + Perform other...a fast-paced retail environment. Business Drivers/Customer Impact The IT Service Desk Manager is responsible… more
- Pearl Interactive Network (Washington, DC)
- …(SDMs) in preparation for future opportunities in the Washington, DC area.** The **IT** ** Service Desk Manager ** **(SDM)** is responsible for overseeing the ... daily operations of the IT Service Desk team , ensuring timely and effective resolution of technical issues while delivering exceptional customer service .… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees...day. + Manage the daily operations of the IT Service Desk , including team member ... of IT support team , ensuring exceptional customer service and the timely, efficient resolution of IT issues...and manage software licensing compliance. + Monitor key IT Service Desk metrics-including response times, resolution rates,… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to...The ideal candidate will provide leadership for the IT Service Desk team and ensure ... + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems,...Provide leadership, mentorship, and direction to Service Desk staff to foster a high-performing team … more
- KeenLogic (Quantico, VA)
- Service Desk Lead Location: Quantico, VA...updated annually, and accessible for staff, while coaching the team to deliver consistent customer service . + ... extension through March 2031) Summary: KeenLogic is seeking a Service Desk Lead to join one of...insurance. The Marine Corps Recruiting Command (MCRC) needs a team to keep its nationwide Recruiting Command Enterprise Network… more
- TekSynap (Washington, DC)
- …and external stakeholders. + Relevant certifications (eg, ITIL, HDI, CompTIA A+, Certified Help Desk Manager (CHDM) **Overview** We are seeking a IT Help Desk ... + Leadership and Communication Skills:Demonstrates strong leadership abilities to manage a team of help desk technicians and effectively communicates with… more
- ManTech (Washington, DC)
- …years of related experience. + Proven experience managing a help desk or service desk team within a government contract environment. + Strong ... a motivated, career and customer-oriented **Help Desk Manager ** to join our team in the...operations. Direct and supervise staff providing call center support, service desk support, and switchboard operations support.… more
- IT1 (Tempe, AZ)
- …in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team . iT1 has been ranked as one of Arizona's Best ... the most talented engineers in the country. The IT Service Desk Manager is centered...managing and driving productivity for the end user support team . This position requires strong leadership skills, technical expertise,… more
- Marriott (Fort Lauderdale, FL)
- …objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead, ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Catholic Health Services (Roslyn, NY)
- Overview The Front Desk supervisor will oversee and lead the front desk team at the Ambulatory Cardiovascular Center that will serve multiple cardiology ... the moment they arrive at the practice. The Front Desk Manager will also streamline operations and...best practices. Foster a culture of excellence and customer service among the team . Set clear expectations… more
- Marriott (Tucson, AZ)
- …objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead, ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more