- Link Solutions Inc (St. Mary's County, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Tools Project Manager to join our team at ... US Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our Service Desk Tools Project Manager will serve as the … more
- City of New York (New York, NY)
- …Director of Service Delivery with leadership experience in application support, service desk and project management essentials. Reporting directly to ... If you do not meet the previously mentioned civil service criteria, you will not be considered for an...as an agency liaison and active participant in high-level project management meetings to ensure IT goals, customer expectations,… more
- Cecil College (North East, MD)
- …a culture of accountability, service excellence, and process improvement within the IT Service Desk team. Project Management & Vendor Oversight * Lead ... leadership for Cecil College's technology infrastructure, unified communications platforms, and IT Service Desk operations. This position ensures the delivery of… more
- Huntington Ingalls Industries (Fairfax, VA)
- …to 25 members with different skill levels; Manage day-to-day Service Desk operations. + Strategic Planning: Define project scope, objectives, resource needs, ... and technologies. + Experience using any of the following Project Management tools : Confluence, JIRA, MS ...Recent expereince overseeing the use and optimization of IT service management (ITSM) tools and ticketing systems.… more
- Link Solutions Inc (St. Mary's County, MD)
- …of ITSM platform issues, ensuring stability, security, and minimal downtime. + Collaborate with the Service Desk Tools Project Manager to align technical ... (ITSM) Technical Lead will serve as the technical lead for the Enterprise Service Desk 's IT Service Management (ITSM) platform. You will oversee the system… more
- Link Solutions Inc (St. Mary's County, MD)
- …incident resolution times, and service delivery efficiency. + Collaborate with the Service Desk Tools Project Manager and ITSM Technical ... the technical lead for analytics and reporting functions supporting the Enterprise Service Desk (ESD) IT Service Management (ITSM) system. You will provide… more
- MyFlorida (Tallahassee, FL)
- …and Professional Regulations Working Title: SYSTEMS PROJECT ANALYST (Help Desk Technician)- 79000683 Pay Plan: Career Service Position Number: 79000683 ... Estimator Tool (https://compcalculator.myflorida.com/) DIVISION OF TECHNOLOGY SYSTEMS PROJECT ANALYST (Help Desk Technician) Position Number: 79000683… more
- Patterson Companies, Inc. (Denton, TX)
- … skills with the ability to explain technical information clearly + Experience using service desk and project tracking software for documentation and task ... both technical and non-technical users. + Proficiency in Zoho Desk , Zoho Projects, Postman, or comparable tools ....Zoho Desk , Zoho Projects, Postman, or comparable tools . + Strong analytical and troubleshooting abilities across software,… more
- Techtronic Industries North America, Inc. (Brookfield, WI)
- **Job Description:** **IT Service Desk Technician 1** Applicants must be authorized to work in the US; Sponsorship is not available for this position.** ... **INNOVATE without boundaries!** At Milwaukee Tool we firmly believe that our People and our...happen. **Your Role on Our Team:** As an IT Service Desk Technician 1, you will be… more
- Geisinger (Danville, PA)
- …improve service efficiency and effectiveness. In addition, you'll be included in Service Desk training and IT project meeting opportunities which will ... equipment and maintain inventory. You'll be exposed to basic project management, where you'll assist in the basics of...applications, contractual agreements and licenses within the organization. IT Service Desk and IT Change Management *… more
- Cayuse Holdings (Augusta, ME)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service... Agent provides customer service solutions within service level agreements using company and project … more
- Cayuse Holdings (Oklahoma City, OK)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ... Agent provides customer service solutions within service level agreements using company and project … more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... easier to do business through use of end-to-end technology tools , increases transparency by publication of enriched data and...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- AeroVironment (Germantown, MD)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... ensuring the overall stability and efficiency of end-user computing environments. The Service Desk Technician III collaborates closely with engineering teams,… more
- RxBenefits (Birmingham, AL)
- The Manager, Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... deliver tailored solutions. + Regularly report on IT performance, service metrics, and project status to senior...onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support staff. +… more
- Cayuse Holdings (Hagatna, GU)
- …**The Work** The Service Desk Agent delivers customer service solutions adhering to established company and project quality and productivity ... **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse...accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer… more
- NS International, Ltd. (Auburn Hills, MI)
- IT Service Desk Technician II Apply now " Date: Jan 7, 2026 Location: Auburn Hills/Troy, MI, US Company: NSNA Company Overview Nippon Seiki is a world-class ... Davidson, Suzuki, Polaris, Arctic Cat and other OEM's. Purpose of Job The Service Desk Technician ensures optimal end-user productivity by maintaining and… more
- Fairleigh Dickinson University (Teaneck, NJ)
- Job Summary: The IT Service Desk Operator ( SDO ) is the first point of contact to properly document, report and potentially resolve all technology related ... incoming tickets sent via the University's Ticketing portal, the Service Desk email account or by calls...networking principles. 5. Experience with ticketing systems, remote desktop tools , and IT support software. 6. Knowledge of Asset… more
- SHI (Somerset, NJ)
- …yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and ... technology-related incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting techniques, and… more
- LA Care Health Plan (Los Angeles, CA)
- …Level 2 technicians. The Technician serves as a key liaison between the IT Service Desk , business units, and other IT teams, collaborating to resolve technical ... completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key...the facts and details are correct so that the project 's/program's deliverable meets the needs of the department, organization… more