- Merck & Co. (Rahway, NJ)
- …and are reviewed at Quarterly Governance.Manage supplier Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) where established (or create ... various GCS Functional Area groups to ensure that all service lines within the Global Clinical Supply Chain are...where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please,… more
- Aequor (Thousand Oaks, CA)
- …Knowledge of Operational Excellence tools, six sigma, FMEA. Experience setting up service level agreements Good technical writing skillsCompetencies Self ... receipt till final approval via SAP workflow Manage invoice disputes with service providers and ensure adequate and timely resolution Manage annual PO process… more
- Repligen (Waltham, MA)
- …guidance on employment-related matters and negotiate/draft key procurement contracts, master service agreements (MSAs), and vendor contracts. The ideal candidate ... immigration counsel as needed.Contracts & ProcurementDraft, review, and negotiate master service agreements (MSAs), procurement contracts, vendor agreements ,… more
- Merck & Co. (Rahway, NJ)
- …interface for the purpose of technology development, solution discovery, service management, risk management and relationship management, ensuring successful ... facilitation, consultation, and Influencing skills, including experience with outsourced service providers.Able to explain technical information in a way that… more
- Merck & Co. (Flagstaff, AZ)
- …business performance against objectives using Company provided tools.Develop a territory level business plan that focuses on improving immunization rates with ... interactions/relationships aimed at improving immunization rates. Qualifications: -Minimum Requirements:S1 level : Bachelor's Degree with 0-3 years Sales experience or… more
- Merck & Co. (Rahway, NJ)
- …and application deployments for Jira and Confluence Data Center, ensuring service availability, responding to incidents, investigating root causes, and collaborating ... with service engineers Design, build, and maintain core infrastructure pieces...with Ansible, Terraform, AWS CLI or via APIs Provide Level 2 & 3 technical support for platform-issues Set… more
- Merck & Co. (North Wales, PA)
- …tables, graphics, listings)Strong project management skills; leadership at a program level ; determines approach and ensures consistency and directs development of ... or vaccine regulatory application submission experience at the leadership level including the development of electronic submission deliverables.Designs and develops… more
- Novo Nordisk Inc. (Boulder, CO)
- …export laws such as HTS Classification, Country of Origin, Free Trade Agreements , Customs Valuation Directly responsible for taking corrective action when there are ... and influencing skills with a strong focus on customer service for both internal and external stakeholders Ability to...compensation and or company vehicles depending on the position's level or other company factors. Employees are also eligible… more
- Merck & Co. (North Wales, PA)
- …in support of meetings Managing relationships with vendors, venues, and service providers to ensure high quality, cost efficiency, and seamless execution ... working in a fast-paced, deadline-driven environment while maintaining a high level of detail Excellent interpersonal, written and verbal communication as well… more
- Merck & Co. (Durham, NC)
- …plans and priorities based on division scorecard to address local business, service and operational challenges Quality & Safety Compliance: Develop and execute ... climb ladders and stairs, work on platforms and equipment above floor level . Walking, bending, crawling, and stooping is required.-Proficiency in computer systems… more
- Novo Nordisk Inc. (West Lebanon, IN)
- …Systems Integrators and Original Equipment Manufacturers (OEM) suppliers. Negotiate contracts and service agreements to ensure the best value and performance for ... (eg, PCS for Process Control and BAS for Building Automation), ensuring high level of compliance with relevant standards and seamless integration and optimization of… more
- CACI International (VA)
- …and using the metrics to ensure service delivery meets customer performance requirements ( Service Level Agreements - SLAs). **What you'll get to do:** + ... ensure incident response is met and SLAs are resolved + Analyze and monitor Service Level Agreements (SLAs) and reporting via the IT Service Management… more
- Metropolitan Council (St. Paul, MN)
- …gathering, development of project plans, identification of roles and responsibilities, establishment of Service Level Agreements . + Serves as a primary ... GIS Specialist, level 2 or 3 Print (https://www.governmentjobs.com/careers/metrocouncil/jobs/newprint/4917521) Apply GIS Specialist, level 2 or 3 Salary… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …ensuring all incidents are properly documented, tracked and resolution occurs within client Service Level Agreements . + Overall responsibility for leading ... management of customer problems/requests/issues. + Monitors incidents and ensures that Service Level Agreements are met. + Identifies and recommends areas… more
- State of Massachusetts (Chelsea, MA)
- …. Escalate tickets effectively to Tier 2 or 3 teams within timeframes outlined in Service Level Agreements . . Ensure all tickets, tasks and projects are ... within expected timeframes. . Adhere to and meet all Service Desk Service Level Agreements (SLA's) and Quality Review Standards. . Alert management of… more
- GCI Communication Corp (Colorado Springs, CO)
- …processes to ensure performance, quality of service , Network management, testing and service level agreements support professional services with quality ... requirements and design documentation and participate in design reviews. Service level Agreement (SLA) monitoring + Develop...Virtual workers must comply with remote work policies and agreements . The company and its subsidiaries operate in a… more
- Amazon (WI)
- …issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat, and email cases. In ... and sellers at Amazon. A strong track record of customer centricity and a high level of ownership is required for the role. An SP-Support associate is expected to… more
- DC Group (Minneapolis, MN)
- …+ Driving the logistics between multiple departments to successfully fulfill contract service - level - agreements (SLA). + Monitoring email and phone ... industry shows no sign of slowing down. Focusing on innovation, superior service , and cutting-edge proprietary software solutions has given us a reputation that… more
- State of Colorado (Golden, CO)
- …+ Provide regular reports to leadership that measure key performance indicators ( KPI ) , service - level agreements ( SLA ), and customer satisfaction ( ... + Maintain reliable customer relationship s and satisfaction using surveys and service - level agreements (SLA). + Champion ongoing improvements by considering… more
- NTT America, Inc. (GA)
- …This role develops and maintains strong relationships with strategic clients, ensuring that service level agreements (SLAs) and key performance indicators ... that services are delivered according to agreed service definitions and Service Level Agreements and other contracts. + Develops and executes a strategic… more
