- Monster (New York, NY)
- …Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have ... Title: ServiceNow ITSM Developer Location: Jersey City NJ/New York City/Tampa...capabilities and contributing towards the transformation of the IT Service Management platform while supporting the current… more
- Monster (Providence, RI)
- …& Power BI Advanced Web Parts (programming, scripting) PowerShell (strong plus) IT Service Management ( ITSM ) / Customer Experience support Strong knowledge ... are seeking a skilled Microsoft 365 System Administrator to join our Managed Service Provider team. The ideal candidate will manage, maintain, and optimize Microsoft… more
- Monster (Charlotte, NC)
- …contract administration; preferably in large, multi-state, multi-national IT departments Knowledge of ITSM (IT Service Management ) operations or service ... of standard IT service delivery framework in collaboration with IT Service Management ( ITSM ) Develop and maintain VMO artifacts and participate in… more
- Monster (Charlotte, NC)
- …understanding of hardware infrastructure, system architecture, and disaster recovery. Knowledge of IT Service Management ( ITSM ), ITIL Capacity Management ... experience with monitoring tools, data-driven forecasting, and ITIL-based capacity management best practices. Key Responsibilities: Participate in multiple projects,… more
- Monster (Detroit, MI)
- …or expos, including periodic weekend and evening events. Leverage the District s IT service management ( ITSM ) platform to manage and prioritize service ... District s technology. Demonstrate professionalism, courtesy, and empathy through customer service while working with all stakeholders exemplifying and modeling the… more
- Monster (Eagan, MN)
- …ServiceNow upgrade process and the ability to handle post-upgrade issues. Experience with IT Service Management ( ITSM ), IT Operations Management (ITOM), ... Design, develop, and implement ServiceNow applications and modules, including Service Catalog, Incident, Problem, Change, CMDB, and custom applications. Collaborate… more
- Monster (Los Angeles, CA)
- …identify gaps and recommend remediation plans. Collaborate with infrastructure, application, and service management teams to align CMDB with business and IT ... Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics. Participate /… more
- Monster (Lexington, MA)
- … Database Specialist Job Location: Remote Onsite Requirements: ServiceNow IT Service Management Configuration Management Database Translating business ... Solving Strong customer service skills and communication ServiceNow IT Service Management ServiceNow Multi-Source Configuration Management Database… more
- Monster (UT)
- **Relocation Assistance Available** Job Summary The Director, Data Center Management , is responsible for shaping and executing the Global Technology strategy for ... discipline or equivalent work experience Certifications Relevant certifications in IT management , project management , or relevant technologies Experience At… more
- Monster (Scottsdale, AZ)
- … excellence Support management of Company Assets eg PCs Phones in the company ITSM service desk tool Support the IT service desk with inventory of ... PRIMARY RESPONSIBILITIES INCLUDE Serve as a member of the IT service desk support staff that is responsible for installation monitoring functionality and… more
- Monster (Troy, MI)
- …Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Service Desk Analyst Job Description The Technical Service Desk Analyst provides ... to healthcare employees and patients, employing high degree of customer service , clinical knowledge within acute and post-acute environments. Refer to clinical… more
- Monster (Arlington, TX)
- …environment that encourages career development, gaining valuable skills in time management , critical thinking, and complex problem-solving. The ideal candidate is ... passionate about providing exceptional customer service , thrives in high-availability environments, and enjoys the variety...to operations *Process tickets and update CMDB using ServiceNow ITSM system *Coordinate with Tier 3 teams for system… more
- Monster (Louisville, KY)
- …are managed effectively and professionally, resulting in the restoration of normal service quickly, efficiently and with minimal impact to customer service . ... Manager must possess strong problem solving, analytical and time management skills. They should also be able to apply...to handle and perform in stressful situations. Collaboration with service desk agents who work closely with the incident… more
- Monster (South San Francisco, CA)
- …Manager oversees all aspects of service engagements, operational performance, service level attainment, resource management , and aids in the preparation ... Must have 2+ years of experience with a Managed Service Provider running Level II teams. Bachelor's Degree. End...client requirements. Define and implement best practices according to ITSM and tools for engagement execution and management… more
- Monster (Dodge Center, MN)
- …certifications (IIBA, ITIL, CBAP, CCAB) Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes. DT Systems ... processes Familiarity with work orders, bills of materials, product data management (PDM), cost accounting, and shop floor execution. Job Description: The… more
- Monster (Northbrook, IL)
- …will be required to be on site 1 day per month. As part of the Service Management Office, your primary goal is availability. In your role as Splunk SME, ... operations team in a demanding fast-paced environment Demonstrated experience with IT Service Management processes, including incident management and change… more
- Monster (Pittsburgh, PA)
- …Rules, Script Includes and Scheduled jobs using Glide classes, Ajax, JavaScript Service Portfolio Management (SPM): Must have Experience in below modules; ... Employee Center Pro, Agent workspace Good understanding on other ITSM modules like Change, Incident, Problem, and Knowledge. Develop/Maintain...1. Agile Development 2. Project Portfolio Management 3. Demand Management 4. Resource … more
- grabjobs (New York, NY)
- …processes.Skill in process/task automation and scripting languages.Experience in service management tools and best practices (ITIL, ITAM, ITSM ) and IT ... Investment Advisors. You will, too.Capstone is a global, alternative investment management firm operating across a broad range of derivatives-based strategies with… more
- Monster (College Park, MD)
- …Review, validate, and finalize invoices against contracts, purchase orders, and service agreements. - Monitor ServiceNow billing queues and proactively address ... monthly billing summaries, accrual reports, and ensure audit-ready documentation. Contract Management - Draft, review, and manage IT contracts including SOWs, MSAs,… more
- Monster (Dallas, TX)
- …providers to ensure smooth transitions from architecture to run-state. * Support ITSM processes (CMDB, incident, change, asset management ) with reliable ... infrastructure aligned with zero trust, segmentation, endpoint protection, and vulnerability management . * Ensure infrastructure meets HIPAA, HITECH, NIST, and Joint… more
