- MultiPlan (Bedford, MA)
- …integration. The IT Service Management department strives to deliver top-notch customer service centered around the ServiceNow ITSM Self Service ... by interpreting our client's needs and tailoring innovative healthcare cost management solutions. Our commitment to diversity, inclusion and belonging are part… more
- Creative Financial Staffing (San Antonio, TX)
- …the dynamic and evolving needs of the enterprise, particularly focusing on IT Service Management (ITSM), Strategic Portfolio Management (SPM), IT Operations ... architecture experience required. * At least 4 years of experience in ServiceNow platform architecture, support, and service delivery preferred. * Minimum… more
- American Honda Motor Co Inc (Marysville, OH)
- …with developing and delivering training on process, standards and policy.Understanding of IT Service Management (ITSM) related to common service level ... steering committee focused on process and system improvements relating to change management within Service Now. Committee will consist of support team members… more
- Dexian - DISYS (El Segundo, CA)
- …tracking.Possess good verbal and written communication skills with a high focus on customer service .Possess ability to provide solutions to user problems to ... solving, and multitasking skills.Applicant must have excellent front-facing / face-to-face customer service skills.Problem solving skills from active listening… more
- American Honda Motor Co Inc (Torrance, CA)
- …analyze and interpret content performance metrics.Creative thinking and problem-solving abilities.Strong customer service and collaboration skills to collect and ... create contentAbility to use metrics and data analytics Strong interpersonal and customer service skills capable of understanding and gathering contentStrong… more
- Sunbelt Rentals, Inc. (Fort Mill, SC)
- Join Our Team!Sunbelt Rentals strives to be the customer 's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we ... asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.We pride ourselves on… more
- George Washington University (Washington, DC)
- … management and tracking tool-Delivers exceptional and with sense of urgency customer service to clients-Dispatches to support urgent customer , classroom ... Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: -Excellent customer service and communications skills with high… more
- Resolution Technologies, Inc. (Norcross, GA)
- …Designs and maintain technical and project documentation. Strong organizational, presentation, and customer service skills. Proven ability to keep IT teams ... project plans and can construct project artifacts. Will lead project management initiatives dealing with Windows, UNIX, Networks, Databases, Storage & Backups,… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …Characteristics Enter minimum KSAO's required to do the job.1+ year(s) experience in customer service or working within a Helpdesk environmentMust have general ... customer relationships from reported incident through resolution.Meet all Service Level Agreements (SLA) as listed in the ...Service Level Agreements (SLA) as listed in the Service Level Management Plan.Assist in developing and… more
- eXcell (Chandler, AZ)
- …/ sit / stand / crawl / kneel for extended periods Must have excellent customer service skills and written / verbal communication skills Requires knowledge of ... of physical touch (Smart Hands) support of Network related Service Request, Asset Management and Inventory, Decommissioning...asset changes in up to date in our asset management database ( ServiceNow ) Working knowledge of Microsoft… more
- Dunhill Professional Search (Washington, DC)
- …the responsibility of offering technical leadership, overseeing project management , nurturing collaborative efforts, steering technical excellence, and consistently ... to transform IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency's shift to a fully digital experience along… more
- Quarterra (TX)
- …and LEN.B) is a multi-strategy, real estate focused, alternative asset management company comprised of two rapidly growing verticals: Multifamily and Single-Family ... security programs including but not limited to IT governance, compliance, risk management , third/fourth party risk management , security awareness, and privacy … more
- Northeast Georgia Health System, Inc (Winder, GA)
- …adequate work hours coverage and appropriate on-call schedule.Provide prompt and professional customer service to all end users.Coach and mentor front-line staff ... and define short and long range team objectives.Monitor team's ServiceNow tickets, ensuring Service Level Agreements are...to ensure excellent communication and customer service .Collaborate with other regional managers on… more
- eXcell (Louisville, KY)
- …knowledge transfer Perform necessary backup infrastructure maintenance in accordance with customer 's change management policies Ensure that the backup ... on production systems Troubleshoot incidents and provide resolution within defined service level agreements (SLAs) Communicate effectively with Backup Team Lead /… more
- ASSA ABLOY Americas (Berlin, CT)
- …to use tools for incident and service request management ( ServiceNow ) Provide exceptional customer service and technical support for on-site ... Phone a plus Experience troubleshooting authentication issues (Ex. Microsoft SSO/MFA) Excellent customer service skills - ability to interact with all levels… more
- On-Board Companies (Bothell, WA)
- …approvals.Perform application support duties for manufacturing execution system (MES)Assure quality customer service to all customers.In addition to label ... you are Located About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to… more
- eXcell (Seattle, WA)
- …troubleshooting, servicing equipment, and interpreting system drawings Help desk or customer service experience, ServiceNow preferred Experience in ... events as needed Mentor and lead junior team members in incident management and resolution Deploy planned conference systems Support live event broadcasting as… more
- Capgemini (Atlanta, GA)
- …near these markets: Atlanta, GA; Chicago, IL; Dallas, TX** **Key Qualifications:** **A ServiceNow Customer Service Management Implementation Specialist ... estates ** ServiceNow Business Analyst - CSM Client Service Management SME** Capgemini is seeking an... . Human Resources Service Delivery . Customer Service Management . Governance,… more
- Deloitte (Lake Mary, FL)
- … in an enterprise environment + Experience with multiple ServiceNow modules, with Customer Service Management (CSM) a must, Hands-on experience with ... service transformation utilizing ServiceNow . Working with CIO's, Technology Executives, Service Owners (HR, IT, Customer , Field Service , PPM) and… more
- Amazon (Austin, TX)
- …Analytics (PA) Essentials. - ServiceNow Certified Implementation Specialist- IT Service Management . - Proficiency with ServiceNow Performance Analytics, ... the strategy, development, and implementation of Incident, Request, and Change Management solutions within our ServiceNow platform. Collaborating closely with… more
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