- Merck & Co. (Rahway, NJ)
- …arms within the business.-- - - The Program Clinical Supplies Project Manager (Program CSPM) serves as the primary program-level GCS point of contact ... serving in a lead role for clinical supply issue escalation within their program(s) (and subsequent manage thereof) to.... - Responsible for authoring clinical supply documentation in support of labeling and packaging activities as well as… more
- ServiceNow, Inc. (Orlando, FL)
- …get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ...services. **Note THIS IS NOT A SALES OR SALES SUPPORT ROLE.** Responsibilities: + Development and Execution of Get… more
- ServiceNow, Inc. (Orlando, FL)
- …get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ...services. **Note THIS IS NOT A SALES OR SALES SUPPORT ROLE.** Responsibilities: + Development and Execution of Get… more
- ServiceNow, Inc. (Orlando, FL)
- …as we pursue our purpose to make the world work better for everyone. ** Manager , Account Escalation Engineering (US)** **Team & Role** Our Account Escalation ... Engineering (AEE) team is the pinnacle of Global Technical Support and has engineers who are collectively responsible for...in to stand out. We are currently seeking a Manager to lead our US Account Escalation … more
- Vontier (Greensboro, NC)
- …Implement continuous improvement strategies to address and prevent future issues.** . ** Support Software Quality Assurance Engineers in conducting reviews of ... quality, and lead test planning and optimization efforts.** . ** Support Software Quality Assurance Engineers in devising...Customer (VoC) feedback, and act as a point of escalation for external customers regarding software quality… more
- SitusAMC (Columbus, OH)
- …own every outcome, and think global but act local - come join our team! The Software Development Manager is responsible for leading and overseeing the a team of ... with various stakeholders, mentoring team members, and ensuring the delivery of high-quality software solutions. The Software Development Manager plays a… more
- Wells Fargo (Danbury, CT)
- …lease, and manage capital equipment through flexible financing solutions. As a Software Engineering Senior Manager , you will lead a cross-functional engineering ... means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in… more
- Patterson Companies, Inc. (St. Paul, MN)
- …believe that they build a stronger and successful organization. **Job Description:** The Software Partner Manager plays a pivotal role in developing and ... nurturing partnerships with strategic software partners to drive mutual growth and success for...partnerships. + Develop, maintain, and execute project plans that support new product offerings, including go to market strategies.… more
- Amazon (Bellevue, WA)
- …team keeping with the Amazon high bar. * Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus ... A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can… more
- TP-Link North America, Inc. (Irvine, CA)
- …strong technical leader to help drive backend development, team growth, and innovation. As a Manager , Cloud Software Engineer - Backend, you will lead a team of ... users worldwide. As we scale our cloud infrastructure to support an expanding ecosystem of smart devices, we are...backend systems. + Act as a technical point of escalation , helping troubleshoot complex issues and unblock the team.… more
- Xerox (Ann Arbor, MI)
- Software Technical Support Associate **General Information** Press space or enter keys to toggle section visibility City Ann Arbor, Novi State/Province Michigan ... TISM, Account Mgr, and Account Associates to consult, design, implement, and support hardware/ software solutions required by Client Operations' contracts + As… more
- Xerox (Columbus, OH)
- Software Technical Support Associate IV **General Information** Press space or enter keys to toggle section visibility Country United States Department TECHNICAL ... inclusion. (https://www.xerox.com/en-us/jobs/diversity) **Main Responsibilities:** **Issue Management:** + Lead and support assigned projects, supporting both hardware and software… more
- Charles Schwab (Phoenix, AZ)
- …large portfolio of applications deployed to production. Provide off-hours and on-call escalation support of service during recovery events. Coordinate and ... transform the finance industry together. **Duties** : Develop, Engineer, and Support of large-scale, complex On-Premises/Cloud based Contact Center Platforms and… more
- CGI Technologies and Solutions, Inc. (Newport News, VA)
- …project backlog. This role will also serve as an escalation point for Software Developers to support Sprint outputs and CI/CD production. This position is ... **Senior Software Developer (Agile Lead)** **Category:** Software ...on customer requirements. You will collaborate with the Program Manager and Technical Leads to support our… more
- Wells Fargo (Minneapolis, MN)
- **About this role:** Wells Fargo is seeking a Lead Software Engineer for our Identity Access Management (IAM) Engineering team. The Lead engineer will lead the ... architecture, design, development, and delivery of IAM software solution (eg IBM Security Verify Governance, Oracle Identity...using tools like IBM Security Verify Governance, Oracle Identity Manager (OIM) or Sailpoint + 5+ years of experience… more
- Nomad Global Communication Solutions (Salt Lake City, UT)
- …and mentoring, providing constructive feedback, and contributing to the success of Software Engineers at levels I through III; escalation of insurmountable ... consideration and meet all Federal Contractor employee requirements. Nomad GCS does not support the H1B Visa for this position. Initial training is required at our… more
- Sprinklr (UT)
- …deliver excellent customer support experience. **Platinum Support Account Manager ** also acts as an internal escalation point, collaborating with Sales, ... Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced...are required for this role Working on the **Platinum Support Team** the ** Support Account Manager… more
- Micron Technology, Inc. (Boise, ID)
- …to ensure a successful implementation that meets customer expectations. Provide 24x7 escalation support for software issues. May telecommute from ... analyze software specifications, and research, design, document, modify, and support software throughout the development life cycle. Demonstrate the… more
- Patterson Companies, Inc. (Effingham, IL)
- … Software Engineer II's role is to define, develop, test, analyze, and maintain software applications in support of the achievement of Patterson software ... requirements. This includes writing, coding, testing, and analyzing software programs and applications. The Software Engineer II will also research, design,… more
- Amazon (Seattle, WA)
- …on the GCNA Team Meet Robert, VP: https://youtu.be/8v5i42FL02w Meet Jeyanthan, Software Development Manager : https://youtu.be/5oJe4rXS3Ow About the team Within ... we're the people who keep the cloud running. We support all AWS data centers and all of the...want to help. You'll join a diverse team of software , hardware, and network engineers, supply chain specialists, security… more
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