- UKG (Ultimate Kronos Group) (Lowell, MA)
- …customer escalation management support to Customer Experience teams. The Escalation Manager will act as a liaison and coordinate internal efforts to ... have a significant impact on our customer's business. The Escalation Manager will also be responsible for...Basic Qualifications: + 2+ years of experience in customer support , escalation management or related field +… more
- BrightSpring Health Services (Louisville, KY)
- …business impact of an outage and set appropriate incident priority when engaging IT support teams. The Incident Escalation Manager will also be responsible ... Our Company BrightSpring Health Services Overview The Incident Escalation Manager oversees the Manager...document processes and ensure alignment on all aspects of support process. + Adjusts the incident management process as… more
- Publix (Alpharetta, GA)
- …training materials, and general guidance for various application and infrastructure support teams, furthering the Infrastructure Escalation Engineering mission ... **32992BR** **Position Title:** Sr Engineer 2 - Escalation Engineering (Alpharetta, GA) **Department:** Publix Technology **Location:** Alpharetta,GA near Atlanta… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Senior Software Engineering Manager in Technology as part of Commercial Corporate & Investment Bank Technology ... spans multiple technology disciplines and strategic innovations. Looking for a manager with hands on technical background with Full stack Java development… more
- Wells Fargo (Iselin, NJ)
- …and business divisions at wellsfargojobs.com. **About this role:** Wells Fargo is seeking a Software Engineering Manager to be part of the Global Payments & ... means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in… more
- Brightstar Lottery (West Greenwich, RI)
- …is looking for a manager with at least 5 years of experience on software manager position with strong professional software developer background. We are ... Software Engineering Manager (Dev) Location: West...or supporting services projects, system delivery projects and production support for several customers.. **Responsibilities** + Responsible for making… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Specialty Software Engineering Manager within the Capital Markets Risk Technology Data Strategy Team (CMRT). The ... and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead… more
- Amazon (Seattle, WA)
- …is responsible to drive cost-out, mitigate risk, manage key sourcing initiatives, and support software governance and compliance processes. You will develop and ... Description Amazon is seeking a Software Sourcing Manager for the Technology...all aspects of vendor relationships including business performance reviews, escalation support for internal customers (including executive… more
- TP-Link North America, Inc. (Irvine, CA)
- …effortless lifestyle. Overview: At TP-Link Systems Inc., we are looking for a Cloud Software Engineer Backend Manager to lead our backend development team. In ... teams to integrate backend services, improve system performance, and support business objectives. If you have a strong technical...backend systems. + Act as a technical point of escalation , helping troubleshoot complex issues and unblock the team.… more
- Hyundai Autoever America (Fountain Valley, CA)
- 10224 - Manager , Software Location - Fountain Valley, CA PURPOSE The Manager , Software is responsible for managing a sub-section of the Interactive ... intake, project management, operations oversight, security processes, incident management, software license management, contracting and budget management. ESSENTIAL FUNCTIONS… more
- Amazon (Denver, CO)
- …experiences that our customers have with our devices. As a Sr. SW Development Manager in this domain, you will be responsible for envisioning and implementing the ... solutions for large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business… more
- Safran (Peachtree City, GA)
- Customer Support Manager OAM Company : Safran Aerosystems Services Job field : Customer services and support Location : Peachtree City , Georgia , United ... one click Any questions ? **Job Description** The Customer Support Manager OAM (Original Aircraft Manufacturer) plays...into three main sections: 1. Customer Relationship and Operational Support : * Serve as a facilitator and escalation… more
- Belcan (Cincinnati, OH)
- IT Support Services Manager Job Number: 357883 Category: - Software & Systems SBU Description: An IT Support Services Manager job is currently ... must be able to pass a drug test prior to starting. The ITSM - IT Support Services Manager 's responsible for day-to-day operations of the Level 1 triage team.… more
- Patterson Companies, Inc. (Effingham, IL)
- … Software Engineer II's role is to define, develop, test, analyze, and maintain software applications in support of the achievement of Patterson software ... requirements. This includes writing, coding, testing, and analyzing software programs and applications. The Software Engineer II will also research, design,… more
- Amazon (Seattle, WA)
- …on the GCNA Team Meet Robert, VP: https://youtu.be/8v5i42FL02w Meet Jeyanthan, Software Development Manager : https://youtu.be/5oJe4rXS3Ow About the team Within ... we're the people who keep the cloud running. We support all AWS data centers and all of the...want to help. You'll join a diverse team of software , hardware, and network engineers, supply chain specialists, security… more
- Celonis (Raleigh, NC)
- …resources. **The work you'll do:** + 8+ years of work experience in a Global Technical Software Support Center or IT customer service industry + 6+ years in a ... software and are able to quickly diagnose and support the questions regarding product-related issues our customers face...based in Raleigh, USA. **The Role:** As a Customer Support Delivery Manager , you will be responsible… more
- Bank of America (Addison, TX)
- …motivate, convey the "why" and connects contributions to business results. + Risk Manager : Leads and encourages the identification, escalation and resolution of ... Software Engineer III Addison, Texas **To proceed with...team where members are treated fairly and respectfully. + Manager of Process & Data: Demonstrates and expects process… more
- Scotiabank (OR)
- Fullstack Software Engineer Specialist **Requisition ID:** 227972 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota. ... results, in an inclusive, diverse, and high-performing culture. **Purpose** The Software Engineer Specialist is responsible for providing technical analysis, design,… more
- Bank of America (Addison, TX)
- …motivate, convey the "why" and connects contributions to business results. + Risk Manager : Leads and encourages the identification, escalation and resolution of ... Software Engineer III- AI/RAG Addison, Texas **To proceed...team where members are treated fairly and respectfully. + Manager of Process & Data: Demonstrates and expects process… more
- Bank of America (Pennington, NJ)
- …motivate, convey the "why" and connects contributions to business results. + Risk Manager : Leads and encourages the identification, escalation and resolution of ... Software Engineer III Pennington, New Jersey **To proceed...team where members are treated fairly and respectfully. + Manager of Process & Data: Demonstrates and expects process… more
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