- Amazon (Chicago, IL)
- …of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with at least 1+ year experience with any of ... the following platforms: Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce. - 5+ years experience designing and implementing at least 2 of the… more
- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Senior Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS ... dialers, reporting tools, API integrations, and a working knowledge of Avaya PBX systems. This role requires strong technical expertise, project management… more
- Fiserv (Omaha, NE)
- …to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Cloud Data Engineer **What does a successful Senior Cloud Data ... for Contact Service Technology. + You will work with senior management to define and implement technical processes and...with call center tools such as Genesys Voice Platform, Avaya , Outbound Dialer, Nice WFM, AmplifAI, Verint Call Recording,… more
- AIG (Jersey City, NJ)
- …we are reimagining the way we help customers to manage risk. Join us as a Senior Contact Center Engineer to play your part in that transformation. It's an ... How you will create an impact The role of Senior Contact Center Engineer will be integral...Strong experience of Genesys Cloud. + Prior experience of Avaya CM and NICE call recording solutions preferred. +… more
- General Dynamics Information Technology (Washington, DC)
- …joining our team. _Positions are available at the following three levels:_ **HOW THE SENIOR UNIFIED COMMUNICATIONS ENGINEER WILL MAKE AN IMPACT:** + Managing and ... Description:** Transform technology into opportunity as a Unified Communications Engineer with GDIT. A career in enterprise IT means...troubleshooting Avaya and MSTP (Managed Secure Telephony Platform) systems. +… more
- Zebra Technologies (Lincolnshire, IL)
- …customers, and the world. Let's create tomorrow together. We are seeking a Senior Software Engineer - Voice Communication with experience in designing, ... implementing, and managing complex voice systems, including Cisco CUCM, Avaya , and Webex PBXs. This role requires significant software development capabilities,… more
- Amentum (Fort Shafter, HI)
- The **Unified Communications Engineer ** assists with UC platform development, design, and support, and will understand business processes and develop unit and ... no remote work available. **Essential Responsibilities:** + Serve as Engineer in all UC aspects (Voice, Video, Data) providing...Government POCs and other service providers and interface with senior management. + Submit work orders to the 30th… more
- OneMain Financial (Baltimore, MD)
- …is based on individual and company performance. **ESSENTIAL JOB FUNCTIONS** + Senior individual contributor who will engineer , spearhead, and implement solutions ... The Telephony Cloud Solutions Engineer is responsible to lead the architecture and...configuring and implementing telephony services hoted platforms such as Avaya , Alvaria/Noble, NICE, Five9, LiveVOX, RingCentral, or Amazon Connect.… more
- Insight Global (Dallas, TX)
- …and support of the Voice, Unified Communications infrastructure . Act as a senior technical resource to internal team members and as Subject Matter Expert to ... technologies, SIP, H323, and QoS. Tier-3 Level Experience in Troubleshooting Avaya technologies which includes Session Manager, Voice Portal, AES, Communication… more
- Amazon (Arlington, VA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer - Experience working with leading contact center ... technology platforms and applications, such as Avaya , Cisco, Genesys, Verint, NICE, Salesforce, etc. - Individual contributor technical practitioner with hands-on… more