- Verint Systems, Inc. (Columbus, OH)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Architect , CCaaS plays a key role in designing ... and implementing a SaaS CCaaS solution, as well as implementing that solution for...solutions that align with business needs and direction. + Architect scalable and resilient cloud-based contact center infrastructure. +… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Senior Contact Center Voice Solutions Architect is a highly knowledgeable member of a team responsible for developing IT service ... that supports the development, implementation and operations of enterprise-class SaaS/ CCaaS solutions used by the Contact Center. Supports cross-departmental… more
- Amazon (New York, NY)
- …communications protocols and APIs such as WebRTC and SIP or similar CCaaS technology Preferred Qualifications - Experience developing solutions and passion for ... hands-on experience with scripting/coding (eg python, java, c#, .NET, or Node.js) - History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises - Experience migrating or transforming legacy customer… more
- Verint Systems, Inc. (Columbus, OH)
- …Function:** The Platform consultant operates as an evangelist of the Verint Open CCaaS platform. This senior role combines technology and business development to ... position the value and benefits of the Verint Open CCaaS platform with the customer's senior leadership,...knowledge of machine learning and data science. The Platform Architect will be an expert in articulating, differentiating, and… more