- McAfee, Inc. (Frisco, TX)
- …not offering relocation assistance at this time. **About the role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify ... customer service support agents in-house to transform the Customer Experience Lab as we optimize the...processes and performance \#LI **_Company Overview_** McAfee is a leader in personal security for consumers. Focused on protecting… more
- Abbott (Lake Forest, IL)
- …114,000 colleagues serve people in more than 160 countries. **Primary Job Description** The Senior Analyst, Global Customer Experience drives a strong ... Abbott is a global healthcare leader that helps people live more fully at...trends, patterns, and insights to inform improvements in the customer experience . + Collect, organize, and analyze… more
- Lumen (Frankfort, KY)
- …feedback from executives and account teams + Partner with GPS team and Partner Experience leader to expand Executive Engagement motions with Partners + Drive ... a Candidate** + 7+ years of working experience in relevant B2B marketing, customer experience field + Bachelor's degree in marketing, business, or a related… more
- United Airlines (Chicago, IL)
- …digital solutions. **Key Responsibilities:** The Senior Manager IT - Airport Operations Customer Experience will lead a team focused on defining, ... to the next level. This role demands a strong leader who can oversee budgets, deliverables, and development metrics...applications meet United's high standards of customer experience . + **Leadership and Team Management** + Lead… more
- ICF (Arlington, VA)
- Description ** Customer Experience Senior Advisor** @ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off ... and outside of an organization? We're currently hiring a Customer Experience Senior Advisor to...communication channels and materials (including but not limited to customer messaging, presentations, talking points, articles, leader … more
- Amazon (New York, NY)
- …looking for an experienced Sr Customer Solutions Manager to drive Customer Experience (CX) measurement with advertising. You will deliver on this mission ... done well, can greatly enhance the value of the customer experience and generate a positive return...can clearly communicate at the executive level. As a leader you will have a proven track record of… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- Customer Experience Lead - Anticipated Vacancy Augusta , Maine , United States | SOS, Bureau of Motor Vehicles | Full-time | Partially remote Apply by: July ... 8, 2025 Apply with Linkedin Apply Position: Customer Experience Lead - Anticipated Vacancy...seamless coverage, working shoulder-to-shoulder with your team and our Senior Section Manager to balance daily needs with longer-term… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager, Customer Experience (CX) Strategy, you will design and implement strategies and ... better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales **Responsibilities** + Lead and manage the Customer Experience … more
- Carter's/OshKosh (Atlanta, GA)
- …Buckhead office in our on-site (4 days) work environment. 30%: Customer Experience & Journey Insights + Lead end-to-end research across the apparel shopping ... UserTesting, etc.). + Lead and develop a team of customer experience researchers, instilling a strong culture of business impact, curiosity, and innovation.… more
- Intuit (Mountain View, CA)
- …business hours. **How you will lead ** + Build and execute a vision for Customer Experience that is aligned to strategic customer segment expectations and ... is a: + Team & Talent Builder: Has substantial senior leadership experience , managing senior ...growth + Lead , organize and scale a Customer Experience (CX) practice within the organization.… more
- Generac Power Systems (Pewaukee, WI)
- …**About the Role** We are seeking a strategic, data-driven, and people-focused **Director of Customer Experience ** to lead and continuously improve our 24/7 ... in class software to enable agents to be productive quickly and elevate the customer experience . **Metrics & Performance Management** + Define, track, and report… more
- Honeywell (Northford, CT)
- …development, and other departments to deliver a seamless and exceptional customer experience . + Serve as senior leader escalation resource to provide ... (CX) here at Honeywell, you will have the opportunity to lead and oversee our customer experience program management strategy and initiatives for the INNCOM… more
- Amazon (Bellevue, WA)
- Description Amazon's Customer eXperience Impressions (CXI) team is hiring a Business Intelligence Engineer (BIE) to build the analytical systems that measure, ... senior leaders have a precise understanding of how customer friction translates into lost demand. CXI operates at...into lost demand. CXI operates at the intersection of customer experience and supply chain optimization. As… more
- Zebra Technologies (Lincolnshire, IL)
- …- for our people, our customers, and the world. Let's create tomorrow together. The Customer Experience Strategy Manager reports to the Director of Customer ... processes, tools, polices and business data. Responsibilities: + Supports Customer Experience Office (CXO) focusing on all...a succinct and effective manner. + Be a thought leader and catalyst for creating a " customer … more
- Virgin Galactic (Tustin, CA)
- …customer journey. Reporting directly to the Chief Information Office, the Director, Digital Customer Experience will lead the delivery of a seamless, ... Galactic is currently seeking a highly skilled Director, Digital Customer Experience to join the IT leadership...lead the development and evolution of our digital customer platform to enable a bespoke and exclusive … more
- Point32Health (Canton, MA)
- …partners, colleagues and communities. **Job Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program Manager ... leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise… more
- Nutanix (Washington, DC)
- …and defending it in front of a panel of experts. You will report to the Regional Leader of Customer Experience , who believes in the power of partnerships and ... of Science or equivalent + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid- senior level business and… more
- Amazon (Bellevue, WA)
- Description Amazon's Customer eXperience Impressions (CXI) team is hiring a Software Engineer to develop machine learning-driven decision systems that detect ... customer visits. CXI operates at the intersection of customer experience and supply chain optimization. As...of non-internship professional software development experience - Experience as a mentor, tech lead or… more
- Amazon (Seattle, WA)
- …You should have the experience and capability to prepare documentation for senior executives. Experience managing customer facing technical products and ... that make shopping feel spontaneous and fun. The Search Customer Experience (SCX) team is responsible for...to help customers discover the right products. As the Senior Manager - PMT for SCX, you will focus… more
- NRG Energy, Inc. (TX)
- …www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience (CX) will be ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of...lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
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