- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... an experienced professional with a strong technical background in customer experience and a deep-seated passion for...Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid- senior … more
- Cisco (Richfield, OH)
- …close on 05/23/2025 Ideal candidate will work onsite/hybrid in Ohio. What You'll Do As a Customer Experience Manager , you will play a pivotal role in driving ... customer adoption and delivery of projects. * Experience developing and maintaining strong senior level...needs are met and that they receive a high-quality customer experience . * Accountable for financials including… more
- Cisco (New York, NY)
- …preferred work location for this role is New York, New York. Meet the Team As a Customer Experience Manager , you will play a pivotal role in driving the ... needs are met and that they receive a high-quality customer experience . * Accountable for financials including... customer adoption and delivery of projects. * Experience developing and maintaining strong senior level… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the ... partners, colleagues and communities. **Job Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program … more
- CVS Health (Boston, MA)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring ... with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role...**Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience (CX) Strategy, you will design and implement strategies ... more here: https://www.autodesk.com/careers/sales **Responsibilities** + Lead and manage the Customer Experience Strategy team, providing guidance, mentorship,… more
- Lumen (Olympia, WA)
- …a Candidate** + 7+ years of working experience in relevant B2B marketing, customer experience field + Bachelor's degree in marketing, business, or a related ... the world and shape the future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager...Creative thinking and a passion for innovation in Marketing, Customer Experience and Program strategies to drive… more
- Panasonic North America (Newark, NJ)
- …the technologies that move us. **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and enhancing ... time. Come join our journey! **Responsibilities** **Panasonic Sr . Manager , Customer Support Experience ** Click here to learn more… more
- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps… more
- Nutanix (San Diego, CA)
- …**What You Will Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid- senior level business and technical ... an experienced professional with a strong technical background in customer experience and a deep-seated passion for...and a deep-seated passion for building lasting relationships with senior -level customers? If so, you will thrive on our… more
- CVS Health (Northbrook, IL)
- …do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team ... members of the entire Digital organization and IT. The Senior Manager must be an avid researcher,...Digital Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- Amazon (Seattle, WA)
- …organizations? Do you get excited about delivering projects that improve efficiency? This Product Manager role on Customer Experience & Business Trends could ... Excellence (OE) team within CXBT is seeking a Program Manager to drive initiatives focused on our organizational hiring...risks/opportunities and challenging the status quo. About the team Customer Experience and Business Trends (CXBT) is… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross...Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- BP Americas, Inc. (Chicago, IL)
- …As a CX Manager , you will support the CX & Journey Innovation Senior Manager in developing the end-to-end integrated Mobility & Convenience (M&C) customer ... be responsible for innovating, developing, and managing end to end customer experience strategies to improve customer interactions and enhance engagement.… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a Sr . Product & Customer Insights Manager to join our Customer Experience and Business Trends team. Our team's ... and improve customer experiences globally. As a Sr . Product & Customer Insights manager...marketing, business development or technology experience - Experience working across functional teams and senior … more
- Amazon (Seattle, WA)
- Description Amazon is seeking a Senior Product and Customer Insights Manager to join our Customer Experience and Business Trends (CXBT) team. This ... and metrics to understand the business context behind the customer experience (CX). You will analyze shopping...product manager or owner Preferred Qualifications - Experience in influencing senior leadership through data… more
- Nutanix (Durham, NC)
- … customer needs are prioritized and executed flawlessly. You will report to the Senior Director of Customer Experience , who leads with a hands-on approach ... you a strategic leader with a passion for enhancing customer experience and a proven track record...values open communication and relationship-building within the team. This manager is committed to fostering a diverse and inclusive… more
- BlueVoyant (College Park, MD)
- …contribute to BlueVoyant's overall success by ensuring a world-class customer experience . The Sr . Manager Operational Excellence role provides insight ... Sr . Manager Operational Excellence Location: On...via regular meetings and timely, qualitative communication + Improve Customer experience by ensuring high quality services… more
- Amazon (Jessup, MD)
- …alignment with your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public ... engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share best… more