- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Red River (Chantilly, VA)
- …the team's overall success. + Escalate recurring or unresolved issues to team leads or senior staff to help identify and resolve root causes. + Collaborate with ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
- Robert Half Technology (Charlotte, NC)
- …This Posting: Robert Half is proactively identifying top- tier IT professionals for upcoming senior -level Help Desk Engineer ( Tier 3 / Escalation) ... and advanced troubleshooting. Key Responsibilities: + Lead complex escalations from Tier 1/2, perform root-cause analysis, and resolve high-impact incidents. +… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** ** Tier 2 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... provide services to our nation. SecuriGence is seeking a ** Tier 2 Help Desk Analyst**...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Robert Half Technology (Medford, OR)
- Description Join Our Team as a Tier 3 Help Desk Engineer...What We're Looking For: + Proven experience in a Tier 3 support or senior technical role + ... Medford, OR We're on the lookout for an experienced Tier 3 Help Desk Engineer...your growth is supported. Requirements * Extensive experience in Tier 3 support or senior -level technical roles.… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues ... Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1...3 to 5 years in IT support or related help desk environments * Education: High School… more
- Belay Technologies (Annapolis Junction, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... and complexity within the federal Government is required. + Senior Level: Fifteen (15) years of experience in programs...and heading up the Global searches system. + Provide Tier 1 ( Help Desk ) and… more
- Belay Technologies (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... and a finalist in 2021! Belay Technologies seeks a Senior System Administrator (SA) to join our intel team....of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem… more
- BAE Systems (Saratoga Springs, UT)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem...state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition… more
- Nexagen Networks Inc (Aberdeen, MD)
- …to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first tier of help desk support is unable to resolve. May ... Computer Network Support Specialists (Service Desk Support Service Specialist) Intermediate Security Clearance Requirement: Current and Active DoD Secret Salary… more
- Jovian Concepts, Inc. (Annapolis, MD)
- …all of the client\/server\/storage\/network devices, mobile devices, etc.<\/span><\/span><\/span><\/span> <\/li>\n + Provides Tier 1 ( Help Desk ) and Tier ... troubleshooting and maintenance of IT systems.<\/span><\/span><\/span><\/span> <\/span><\/li>\n + Provide Tier 1 ( Help Desk ) problem identification,… more
- CACI International (Fort Meade, MD)
- Senior Systems Administrator Job Category: Information Technology Time Type:...users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and ... Travel: Local * * * **The Opportunity:** **CACI** is seeking a ** Senior Linux Systems Administrator** to provide support for implementation, troubleshooting and… more
- ManTech (Fort Meade, MD)
- …limited to:** + Provide support for implementation, troubleshooting, and maintenance of IT systems. Perform Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Mantech seeks a motivated, career and customer-oriented ** Senior Linux System Administrator** to join our team in **Ft. Meade, MD** . In this role, you will support… more
- ManTech (Fort Meade, MD)
- …system infrastructure and processes related to client/server/storage/network devices and mobile devices. + Perform Tier 1 ( Help Desk ) and Tier 2 ... ManTech seeks a ** Senior Linux System Administrator** to join our team in **Ft. Meade, MD** . In this role, you will provide support for implementation,… more
- SAIC (Fort Meade, MD)
- …and management. Responsibilities include but are not limited to: + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... diagnosis, and resolution of problems + Provide support to IT systems include day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Optimize system operations and resource… more
- SAIC (Annapolis Junction, MD)
- …monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... problem identification, diagnosis and resolution of problems + Provide support for the escalation and communication of status to agency management and internal customers + Provide support for the dispatch system and hardware problems and remains involved in… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Implementing security best practices and applying security patches + Providing IT break/fix support including Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... problem identification, diagnosis and resolution + Configuring and managing UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating… more
- GovCIO (Washington, DC)
- …incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier -1-service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Republic Services (Phoenix, AZ)
- **POSITION SUMMARY:** The Sr . Support Engineer is responsible for quickly and effectively diagnosing and resolving internal user application issues that are ... escalated by the Tier 1 and 2 support desks. This requires an...resolution using the incident tracking system. + Keeps support desk team, peers, and management apprised of any new… more
- Chenega Corporation (West Point, NY)
- **Req ID:** 38335 **Summary** ** Senior Help Desk Technician** **West Point, NY** Are you ready to enhance your skills and build your career in a rapidly ... and take your career to the next level! The ** Senior Help Desk Technician** will...newer hardware, and virtualization techniques. + Ability to provide Tier 1/2 support for all user-level applications. + Ability… more
