• Lilt (Indianapolis, IN)
    …visionary investors including Intel Capital , Sequoia Capital , and Redpoint . The Customer Success Team at LILT The Customer Success team at LILT is dedicated ... to ensuring the success and satisfaction of our diverse range of customers...employment. What You'll Do LILT seeks an experienced Customer Success Manager passionate about customer success , with… more
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  • Pendo (Seattle, WA)
    Team Description As part of the Pendo Success team, the Customer Success Manager will partner with customers to ensure they're receiving the support and tools ... relationships that support customer satisfaction and loyalty. At Pendo, Customer Success Managers are considered trusted advisors to our customers and product… more
    Upward (07/19/25)
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  • Closinglock (Austin, TX)
    …grown to 90+ employees across product & engineering, sales, partnerships, customer success , marketing, and finance. Mission : Simplify the real estate closing ... We're seeking a tech-savvy, proactive and organized Digital Customer Success Manager (CSM) to support and grow a large...for a large book of business, using our digital success platform to deliver value at scale. Lead Implementation… more
    Upward (07/25/25)
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  • Heidi Health (New York, NY)
    …we're geared up to supercharge our ambitious growth, and we need multiple exceptional Customer Success Managers to help us get there. What you'll do: As a Customer ... Success Manager at Heidi, you'll own the end to...a portfolio of Heidi's customers, ensuring they achieve measurable success and realise value. Lead onboarding & training: Lead… more
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  • Nexthink (Salt Lake City, UT)
    …by driving adoption throughout the entire customer lifecycle. Key Pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking, and ... Support, and Product teams to drive positive customer outcomes, operational success , and upsell opportunities. Main functions: Aligned to approximately 12-15… more
    Upward (07/27/25)
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  • Workday, Inc. (Atlanta, GA)
    …a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and ... Team Join our team and experience Workday! Workday Customer Success ensures our customers achieve maximum value from Workday....States, EMEA and APAC. About the Role Global Customer Success (GCS) engages every customer to ensure meaningful value… more
    Upward (07/13/25)
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  • Braze (Austin, TX)
    …accountability and being open to new perspectives are essential to our continued success . Our deep curiosity to learn and our eagerness to share diverse passions ... can't wait to meet you. As a Strategic Customer Success Manager you will work closely with some of...commercial alignment Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement,… more
    Upward (07/29/25)
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  • BCS (Provo, UT)
    Customer Success Manager - SaaS startup Location: Utah The Position We are looking for a full-time candidate to join our growing Customer Success team during ... keep abreast of changes in their needs. The Customer Success Manager coordinates with the Account Executive to sell...are set up in the BCS app. The Customer Success Manager leads training sessions in the form of… more
    Upward (07/28/25)
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  • ZoomInfo Technologies LLC (Vancouver, WA)
    …growing and looking to add talented and passionate people to our Customer Success team! This individual will drive product adoption, retention, and growth by ... all aspects of strategic account partnerships, adoption and customer success planning. This position will develop and execute strategic...the full life cycle of the subscription ensuring their success Ensure customers are aware of and educated on… more
    Upward (07/27/25)
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  • Dealpath (San Francisco, CA)
    Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in San Francisco, CA! As a Customer Success Manager, you will play a ... with customers to learn how their business works, define success criteria, and build out a customer journey to...and Product teams to relay customer use cases, develop success assets, and resolve product escalations Ensure the retention,… more
    Upward (07/03/25)
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  • Arizona State University (Phoenix, AZ)
    …seeks an experienced, student-centered professional to serve as the Director of Student Success for the College's JD degree that is delivered part-time and online. ... new part-time and online format, supporting their progress, engagement, and academic success . This includes serving as the primary point of contact for academic… more
    Upward (07/28/25)
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  • Plaud (San Francisco, CA)
    WHY JOIN US Join a skyrocketing team where your impact drives success and your career reaches new heights, along with what we have achieved, as shared below. Global ... sectors such as healthcare and sales, where conversations drive success . ABOUT THE ROLE As a Customer Success... success . ABOUT THE ROLE As a Customer Success Manager at Plaud for Business, you'll be the… more
    Upward (07/14/25)
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  • Specright Inc. (Chicago, IL)
    Customer Success Manager Remote, Reports to Director of Customer Success Job Overview Specright is looking for a Customer Success Manager (CSM) to drive ... and KPIs About you 5+ years of customer-facing SaaS experience in Customer Success , Account Management, or related roles You are well versed in product capabilities… more
    Upward (07/11/25)
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  • BuildOps (Los Angeles, CA)
    …in fast-paced environments. Could you be our next hire? As our Customer Success Manager, you will join a well-funded, fast-growing technology startup with the unique ... for the company. The successful candidate will be responsible for executing success plans that focus on customer retention and expansion via improving product… more
    Upward (07/07/25)
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  • Origami Risk (Atlanta, GA)
    Overview We are hiring a Senior Vice President of Customer Success , a strategic executive leader responsible for driving client satisfaction, retention, and growth ... recurring revenue growth. Responsibilities Defines and executes a comprehensive Customer Success strategy that aligns with business goals, focusing on client… more
    Upward (07/21/25)
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  • London Stock Exchange Group (New York, NY)
    Job Description Summary Customer Success Managers (CSMs) connect our most strategic clients to LSEGs portfolio of software & desktop solutions. This specialist plays ... Overview Clearly define business outcomes and craft a comprehensive success plan to include customer objectives, partners, achievements, risks...and users within each account to influence adoption. Your Success : A CSMs success will be measured… more
    Upward (07/29/25)
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  • Brightflag (New York, NY)
    …fast growing market. And we are continuing to invest heavily in product and customer success . This means that our customer success teams support our customers to ... you? We're seeking an experienced and highly motivated Customer Success Manager who has a proven track record of...global enterprise customers to deliver ongoing value and client success post-sales. The ideal candidate will have a proven… more
    Upward (07/12/25)
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  • PubMatic (New York, NY)
    About the Role: Customer Success Managers (CSMs) are the primary owners of PubMatic's global Publisher base. As a CSM, you would develop strategic partnerships with ... advisors who achieve results. You would report into the Director of Customer Success , who oversees the broader regional Publisher portfolio. Our Team: From the super… more
    Upward (07/27/25)
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  • Thermo Fisher Scientific (Chicago, IL)
    Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Customer Success Manager R-01322817 *This role can be remote and will travel to ... their entire experience with a focus on accelerating the customer's success factors by providing sustainable solutions, throughout the complete customer journey.… more
    Upward (07/26/25)
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  • SAP (San Francisco, CA)
    …You'll Do As an Account Executive within the SAP Academy for Customer Success , you will be responsible for the following: Successfully complete a 10-month ... the role and is a critical customer-facing function within our Customer Success Board Area. Immerse yourself in multi-dimensional, experiential learning focusing on… more
    Upward (07/23/25)
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