- Windsor Federal Bank (Windsor, CT)
- …along with a minimum of one (1) to three (3) years of banking experience. Call center or retail banking experience is preferred. Strong critical thinking skills ... POSITION SUMMARY: Under the direction of the Customer Care Center /ITM Manager, the ITM Specialist plays an integral role in ensuring that an exceptional customer… more
- NY Creates (Albany, NY)
- …be required to learn, understand and perform the duties of the mail center Other reasonable duties as assigned by supervisor Requirements: Minimum Requirements ... you have a disability and require a reasonable accommodation to apply please call Human Resources at ###. Application Instructions: Employment is with the Research… more
- Western Washington University SHC (Bellingham, WA)
- …Care Coordination & Operational Support: -Provide in-service and consultation for Student Health Center staff and campus partners. -Provide on call coverage on a ... healthcare services for students under the direction of the WWU Student Health Center Medical Director. This is a permanent, full time, 9-10 month cyclic position.… more
- WMCHealth (Hawthorne, NY)
- …will manage real time interday scheduling changes + Working closely with the Manager, Call center Supervisor will develop customized reports needed to assist ... Supervisor , Call Center Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Clerical/Administrative Support Department: Call … more
- Penn State Health (Hershey, PA)
- …prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Phone Access Management Supervisor - Corporate Call Center **Location** US:PA: ... **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center , Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal… more
- CHS (Clearwater, FL)
- **Overview** **Insurance Call Center Supervisor ** **Member and Provider Services Supervisor (Insurance)** + **Monthly metric bonuses based on ... of at least 4 out of 5 (Highly Satisfied). ** ** **Insurance Call Center Supervisor - Clearwater, FL** ** ** **Qualifications** **Qualifications, Experience,… more
- NTT America, Inc. (Nashville, TN)
- …an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Supervisor to join our team in Nashville, ... Duties to include but not limited to the following: + Works with the call center manager to determine call center operational strategies by conducting… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Supervisor (4763)** Location **Martinsburg, WV** Job Code **4763** \# of Openings **1** Apply Now ... Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Supervisor .** **POSITION RESPONSIBILITIES:** + Serve as the… more
- Penske Automotive (Warwick, RI)
- **Penske Automotive Group is looking for a motivated Customer Service Supervisor to join our call center and help deliver extraordinary customer service ... experiences.** **POSITION INFORMATION:** The Contact Center Supervisor assists the Manager with employee development, peer motivation, recruiting and training… more
- Oriental Bank (San Juan, PR)
- …and mentoring a team of high-quality customer service agents? As an Advisor, Remote Network ( Call Center Supervisor ), you will play a crucial role in ... related fields required. + Experience: Three (3) years of experience in Call Center / Contact Center , Branches, and/or retail channels management… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience...the various doctors' offices in our health system. The Supervisor III for the access center is… more
- Beth Israel Lahey Health (Boston, MA)
- …aspects, supervises staff and facilitates the daily operation of the Gastroenterology call center with commitment to providing the highest quality of ... and objectives, personnel, resources and equipment of the Patient Service Center . Implements and coordinates all operational and administrative processes for the… more
- Bank OZK (Alpharetta, GA)
- …Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs ... quality related coaching and feedback discussions with call center staff. + Delivers feedback and/or...+ Communicates an agent's progress regularly to the agent's supervisor . + Recommends, develops, and/or conducts additional agent training… more
- Providence (Hesperia, CA)
- **Description** Under the direction of the Supervisor , Call Center , the Call Center Rep supports the Call Center Team and internal ... may be available for this role, such as shift differentials, standby/on- call , overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers… more
- Molina Healthcare (Tampa, FL)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have ... least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- Trinity Health (Rensselaer, NY)
- …Type:** Full time **Shift:** Day Shift **Description:** If you are looking for a supervisor position in a patient access center , full time, this could be ... your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 295 Valley View Blvd Rensselaer. NY. **Position Highlights:** + **Quality of Life:** Where career opportunities and quality of life… more
- City of New York (New York, NY)
- …than $4.5 billion in revenue each year. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the ... selected candidate will work with the Call Center team of Supervisors to develop...regulations and team developments. In the temporary absence of supervisor , may assume the duties of that position. Note:… more
- Insight Global (Clearwater, FL)
- …the phone system and Team queues to ensure that service levels (ie, percentage of call answered by a live operator in 45 seconds, average speed to answer, longest ... by number of calls handled and average length of call is reasonable based on each Team member's experience....all facets of the client being serviced by the Supervisor 's Team, including programs, plans, marketing organizations, contacts and… more
- Broadview FCU (Albany, NY)
- …of degree. + Minimum of two (2) years of people supervisory experience in a call center is required, preferably within a financial institution such as a bank ... the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
