- Hackensack Meridian Health (Neptune City, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... and coordination of the Patient Access Center , a fast-paced centralized contact ... or customer-facing environment providing customer, member, or patient service OR a current active Patient Access Center… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for...assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care that… more
- Duquesne Light Company (Pittsburgh, PA)
- …innovation and outcomes. We want you to join our team! **Position Summary:** The ** Contact Center Supervisor ** is responsible for managing and overseeing a ... identify improvement opportunities + Assist the Credit and Collections Supervisor in overseeing the daily performance of credit related...limited to duties such as: working with operations for service center support or with the communications,… more
- Central Maine Medical Center (Lewiston, ME)
- …is a Full Time, benefits eligible position. The Supervisor of the Patient Service Contact Center (PSCC) is responsible for the strategic implementation ... other every day. Central Maine Healthcare is seeking a supervisor to join our Patient Contact ...and management of a Patient Service Contact Center throughout the… more
- Liberty Latin America (PR)
- **What's the role?** As a Contact Center Supervisor you will be responsible to own the day-to-day management of a team of Contact Center ... initiatives planned to satisfy the customer's needs. Coordinate that Contact Center Representatives are knowledgeable on service policies and processes, that… more
- Canon USA & Affiliates (Chesapeake, VA)
- …PM - 9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. ... Information systems, operating systems, hardware diagnostics, and contact center software **Company Overview** Canon Information Technology Services , Inc.… more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- CommonSpirit Health (Erlanger, KY)
- …of HR PR Support Center Representatives within the HR PR Shared Services Center . Accountable for increasing the customer experience and satisfaction, first ... call resolution rate, accuracy rate and other support center measures by efficiently delivering quality services ....proper call handling and teamwork to deliver excellent customer service in a remote environment + Is visible and… more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Amazon (Tempe, AZ)
- …processes, and technology that make One Medical unique. As a Centralized Services Operations Manager, you'll be responsible for meeting One Medical patient promises ... affordable cost. You'll execute our mission of delivering high-quality care and service using The One Medical Performance System (TOPS). Specifically, you'll manage… more
- M&T Bank (Williamsville, NY)
- …** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- Responsible for supervising direct reports who provide assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee ... Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to...+ Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation… more
- State of Michigan (Lansing, MI)
- …used in the work area to ensure connectivity and accessibility to customer service representatives in the contact center , responding to the ... Dispatch Supervisor 10, or Human Resources Customer Service Supervisor 10 06 How many years of contact center experience do you have as a customer … more
- TruGreen (Rochester Hills, MI)
- …customer focus in a way that peers can learn from and replicate + Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales ... and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a...are expected to drive sales of TruGreen products and services in an inside sales environment. This role will… more
- Paychex (St. Petersburg, FL)
- …+ Bachelor's Degree - Preferred + Required: 3 years of experience in Leading contact center supervisor level leaders and individual contributors. + Required: ... experts. Responsibilities + Provides the strategic direction and leadership to the contact center organization responsible for achieving best in class … more
- Mass Markets (Mesilla, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Rush University Medical Center (Chicago, IL)
- …well-established procedures and demonstrating independent judgement and execution. The Access Center Supervisor must possess broad and comprehensive knowledge, ... in customer relationship management (CRM) processes, while providing feedback on Genesys contact center workflows to improve overall operational performance. *… more
- Enterprise Mobility (St. Louis, MO)
- …enhance coaching, communication, and leadership while learning about our company and the contact center environment. The Supervisor Trainee program offers ... excited to announce we currently have openings for our Supervisor Trainee program! This program is designed to build...immersed in the culture of Enterprise Mobility and our contact center through booking quality reservations for… more
- State of Colorado (Pueblo, CO)
- …Security Supervisor III - Pueblo Youth Services Center Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5016924) Apply Correctional ... Youth Security Supervisor III - Pueblo Youth Services Center Salary $2,601.69 Biweekly Location Pueblo,...contact with agency when necessary. Act as Facility Supervisor , guiding all operations when Director and Assistant Director… more
- Prime Therapeutics (Seattle, WA)
- …with a set, pre-determined break and lunch schedule **Reporting Structure** + Reports to Supervisor in the Contact Center Every employee must understand, ... drives every decision we make. **Job Posting Title** Member Service Specialist Bilingual Spanish - Starting at 18.50 (Training...you will be a part of our **100% remote Contact Center team** and responsible for answering… more
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