- Liberty Latin America (PR)
- **What's the role?** As a Contact Center Supervisor you will be responsible to own the day-to-day management of a team of Contact Center ... current base. Responsible for the implementation of initiatives planned to satisfy the customer 's needs. Coordinate that Contact Center Representatives are… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Rush University Medical Center (Chicago, IL)
- …well-established procedures and demonstrating independent judgement and execution. The Access Center Supervisor must possess broad and comprehensive knowledge, ... customer relationship management (CRM) processes, while providing feedback on Genesys contact center workflows to improve overall operational performance. *… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership is required....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... in the industry. We are looking for a results-driven Contact Center Operations Supervisor to...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Duquesne Light Company (Pittsburgh, PA)
- …innovation and outcomes. We want you to join our team! **Position Summary:** The ** Contact Center Supervisor ** is responsible for managing and overseeing a ... but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs… more
- Hackensack Meridian Health (Neptune City, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... and coordination of the Patient Access Center , a fast-paced centralized contact ...supervisory experience in a high volume, fast-paced, in-bound call center or customer -facing environment providing customer… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for...work flows of staff to ensure performance goals for customer satisfaction, quality, productivity, and key performance metrics are… more
- Canon USA & Affiliates (Chesapeake, VA)
- …PM - 9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. ... and team leader with a passion for delivering exceptional customer service. You'll provide daily guidance, performance coaching, and...2-5 years of recent supervisory experience, preferably in a contact center environment - 1-2 years of… more
- CommonSpirit Health (Erlanger, KY)
- …HR PR Support Center Representatives within the HR PR Shared Services Center . Accountable for increasing the customer experience and satisfaction, first call ... resolution rate, accuracy rate and other support center measures by efficiently delivering quality services. Work with...procedures, proper call handling and teamwork to deliver excellent customer service in a remote environment + Is visible… more
- Amazon (Tempe, AZ)
- …learner, and focus on the big picture. You have mastered the art of customer -service, administrative work and motivating a team or peers, especially through times of ... our inbound and outbound and administrative (back office) centralized patient support center - Model the ideal team member experience through excellent on-boarding,… more
- M&T Bank (Williamsville, NY)
- …** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical… more
- State of Georgia (Laurens County, GA)
- … 3 is responsible for the operation and maintenance of a Customer Service Center (CSC) and serves as a supervisor in a high-volume center . This ... CSC Supervisor 3 - Hazlehurst (CDL Center )...high-performance environment. Ability to motivate team members in a customer service environment with high-volume contact with… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- State of Georgia (Laurens County, GA)
- … 1 is responsible for the operation and maintenance of a Customer Service Center (CSC) or serves as an assistant supervisor in a high-volume center . ... CSC Supervisor 1- Hazlehurst (CDL Center ) Georgia...high-performance environment. Ability to motivate team members in a customer service environment with high-volume contact with… more
- State of Colorado (Pueblo, CO)
- Correctional Youth Security Supervisor III - Pueblo Youth Services Center Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5016924) Apply ... Security Supervisor III - Pueblo Youth Services Center Salary $2,601.69 Biweekly Location Pueblo, CO Job Type...contact with agency when necessary. Act as Facility Supervisor , guiding all operations when Director and Assistant Director… more
- University of Pennsylvania (Philadelphia, PA)
- …and wellness programs and resources, and much more. Posted Job Title OCC Shift Supervisor - Operations Control Center Job Profile Title Supervisor , Control ... over the coming years. https://www.facilities.upenn.edu/ Job Description The Operations Control Center (OCC) Supervisor is responsible for overseeing daily… more
- RTX Corporation (Cedar Rapids, IA)
- …Excel, PowerPoint, Teams, OneNote, etc.) + Previous experience in an HR Shared Services Center , Customer Contact Center , and/or HR role **Qualifications ... to join our **RTX Enterprise Services** team: The **Senior Supervisor ** is a part of the **Service Center...across all business lines. + Manage day to day Contact Center operations across all service channels… more
- Allied Universal (New York, NY)
- …Using Computer or Tablet Allied Universal(R) is hiring a Global Security Operations Center (GSOC) Supervisor . The Global Security Operations Center (GSOC) ... and more. **Allied Universal is hiring Global Security Operations Center Supervisors to oversee a Corporate Building located in...$30 - $31 / hour + Must exhibit great customer service skills, will be interacting with the general… more
- Three Saints Bay (Martinsburg, WV)
- … for managing all contractor personnel assigned to the contact center support services, ensuring seamless execution of customer service operations in ... **Call Center Supervisor (4763)** Location **Martinsburg, WV**...monitors team performance using tools like the Avaya Aura Contact Center and MMLD databases, providing weekly… more
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