- XPO (Apple Valley, ND)
- What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: 2 years of related work experience in a warehouse, distribution, supply ... leadership, communication and administrative skills About the Freight Operations Supervisor job Pay, benefits and more: Competitive compensation package Full… more
- Vanderbilt University Medical Center (Nashville, TN)
- …will supervise efficient integration and management of the Vanderbilt Laboratory Services, Customer Service Center staff and operations to properly provide ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...laboratory services. The DLTL Supervisor defines performance standards and manages operations to support… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- KSA Integration LLC (Stafford, VA)
- Contact Center Supervisor Stafford,...the Customer Service Representatives (CSRs) within the contact center . This includes ensuring adherence to ... and 2023 Department of Labor "Hire Vets" Platinum Medallion Award. Position Overview:The Contact Center Supervisor is responsible for overseeing the daily… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership is required....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Hackensack Meridian Health (Neptune, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... employment.** **Responsibilities** A day in the life of a ** Supervisor , Contact Center ** at Hackensack...supervisory experience in a high volume, fast-paced, in-bound call center or customer -facing environment providing customer… more
- AdventHealth (Calhoun, GA)
- …field OR, . One to two years of leadership experience in healthcare and/or a contact center environment OR, . Currently in a lead position within the department ... of centralized service line(s) within the centralized Consumer Experience Center (CxC). The Supervisor will assist with...service delivery and serve as the first point of contact for any employee-related concerns. The supervisor … more
- Sequence Health (Cullman, AL)
- …better support patients and customers. You should be supportive, communicative, and attentive. Contact Center Supervisor Responsibilities: + Hire, train, and ... satisfaction and plan for growth. + Lead by example. Contact Center Supervisor Requirements: +...more education, especially in management, is preferred. + Call center , customer service, or supervisory experience may… more
- Peckham, Inc. (Grand Rapids, MI)
- …need to have a barrier to employment to be eligible for these roles.* Peckham Inc. - Contact Center Supervisor SUMMARY The Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The… more
- Centene Corporation (Honolulu, HI)
- …workplace flexibility. **Position Purpose:** Oversees and offers guidance around current contact center operational processes to establish operational targets, ... and training programs that support service, quality, and efficiency standards. Supports contact center staff with day-to-day oversight and resources for … more
- CDR Maguire (Miami, FL)
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns, and provide support. They will continue to support ... Center KPI's (80/20 - 5% abandoned rate) Contact Center Supervisor will assist...provide disciplinary actions when appropriate. Requirements - Provide excellent customer service - Schedule weekly/bi-weekly meetings - Ability to… more
- Tru Green (Lewisville, TX)
- …key performance metrics to achieve company goals. Motivate, coach, and develop call center associates. Handle calls due to customer escalations and/or calls ... written communications skills* Organizational skills* Analytical skills* Knowledge of call center and/or customer service operations* Leadership skills* Team… more
- Sharp HealthCare (San Diego, CA)
- …**What You Will Do** Responsible for supervision and coordination for Call Center and PBX operations to ensure efficient daily operations, quality outcomes and ... internal and external customer satisfaction. Ensures effective and efficient of telephone and...Equivalent + 2 Years leadership experience in a call center environment. + Experience with electronic mail, word processing,… more
- M&T Bank (Bridgeport, CT)
- …week** ** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... **Location** **: Bridgeport Center (on-site for 6 months; hybrid upon evaluation)**...as needed. + Resolve complex problems arising out of customer account management, either directly or through subordinate staff.… more
- LCEC (North Fort Myers, FL)
- JOB TITLE: Supervisor , Customer Care Center Location: North Fort Myers, FL Work Hours: M-F, 8-5 Our benefits include: + Company-wide annual incentive plan + ... make changes as needed. This includes continuous monitoring of Contact Center control system, ie, Finesse and...+ Be one of the CCO Leaders for all Customer Care Center disaster recovery, storm restoration… more
- Chenega Corporation (VA)
- …or GED required, Bachelor's or Associate degree preferred. + 3+ years' experience in a contact center customer service environment + 2 years supervisory or ... Professional Services** ' company, is looking for a **Call Center Supervisor .** The **Call Center ...Supervises the daily operations and drives performance in the Customer Service Contact Center . +… more
- Pearl Interactive Network (Columbus, OH)
- …sourcing Remote Call Center Supervisors for future opportunities.** The **Call Center Supervisor ** is responsible for providing supervision and leadership to ... will be reviewed and if service recovery is appropriate, contact will be made with the customer ..... This will occur for any interaction with the Contact Center that fails to return an… more
- ChenMed (Miami, FL)
- …We're rapidly expanding and we need great people to join our team. The Supervisor , Solution Center Operations aids in overseeing the day-to-day operations and ... that drive performance to meet key performance indicators. The Supervisor , Solution Center Operations also assists in...of 3 years' progressive work experience in a Call Center or customer service environment required +… more
- Allied Universal (Orlando, FL)
- …Allied Universal Services is seeking the position of an **Armed Security Site Supervisor at a Juvenile Asseessment Center in Orlando.** The **Armed Site ... coordinate the delivery of quality services to an assigned customer . The **Armed** **Site Supervisor ** will act...have critical or potential impact on the Juvenile Assessment Center operation, brief Orange County and recommend and implement… more
- Hendrick Automotive Company (Atlanta, GA)
- …Rd NE, Atlanta, Georgia 30328 Summary: Responsible for supervising the Business Development Center . The Business Development Center Supervisor is responsible ... for assisting with operations, productivity results, employee supervision, and customer satisfaction in the Business Development Center . Ensure customer … more
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