- NuAxis Innovations (Falls Church, VA)
- …for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and Wildlife Service ... **Help Desk Technician ** Location **Falls Church, VA**...**Help Desk Technician ** Location **Falls Church, VA** \# of openings...to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and… more
- The Computer Merchant, LTD. (Reston, VA)
- …verbal communication skills * Use of an ITSM ticketing system JOB DESCRIPTION Deskside Support Technician to support the Enterprise Standard Architecture V ... a Public Trust clearance * Past experience providing IT ( Tier II) support in a Windows office...program provides a range of IT services, including help desk , deskside support , Windows workstation engineering and… more
- Baptist Health South Florida (Miami, FL)
- …field and 5 years of work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician , or similar role. Hands on ... to provide advanced network administrative functions and application support . Provide support and mentoring for the lower tier Network Engineers. Adherence… more
- SMBC (New York, NY)
- …- Support high profile meetings and conferences along with our dedicated AV support technician - Serve as a face of IT for Executives, combining ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...York City office location. **Role Objectives / Responsibilities** Executive Support Delivery - Provide premium, desk -side and… more
- Oregon State University (Bend, OR)
- …of computer technology at Oregon State University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated to ... that is tasked with providing direct technical assistance and support for network, hardware, and software. This is a...and functions as a member of the UIT Service Desk within the Business Architecture unit of University Information… more
- Choisys Technology (VA)
- …DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service Desk Technician provides advanced technical support for ... Service Desk Technician - Tier II Fully Remote *... Tier 1 staff, and backend engineering teams. The Tier 2 technician may support onsite… more
- Choisys Technology (VA)
- …metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service Desk Technician provides first-level technical support to ... Service Desk Technician - Tier ...Service Desk Technician - Tier I Fully Remote...routine issues. + Escalate complex or unresolvable issues to Tier 2 or engineering support teams while… more
- Leidos (Norfolk, VA)
- …through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and ... services. **Primary Responsibilities:** **As a Service Desk RDM Technician , you will:** + Use...with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team in Aberdeen Proving ... Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for...desk /service desk experience. + Experience providing Tier I technical support . + Proficiency with… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team in Aberdeen Proving ... Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for...desk /service desk experience. + Experience providing Tier II technical support . + Proficiency with… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... and best practices to support faster issue resolution. + Collaborate with higher- tier support teams and other IT units to ensure timely resolution of… more
- Leidos (Norfolk, VA)
- …for end-users of the organization's products and services. **Primary Responsibilities** **As a Service Desk Tier I Technician , you will:** + Use automated ... **Description** The SMIT Service Desk Tier I Team has an...with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports… more
- Insight Global (Windsor Mill, MD)
- …Skills and Requirements 1+ years of experience as an administrative assistant, project support , or similar role 1+ year of Tier 1 or ... Job Description Our client is looking for a Tier 1 Specialist to sit in Woodlawn, MD who will be responsible for supporting government customers locally and… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... the automated tracking system for further technician support . + Manage tickets routed to Tier ...relevant experience may include the following: + Providing desktop support and service desk operations, including troubleshooting… more
- TEKsystems (Orlando, FL)
- Description TIER 1 The TIER 1 Service Desk technician is responsible for receiving and documenting initial incident and request management reports ... supporting Corporate and all park locations. TIER 1 Service Desk technician ...accordance with established Service Level Agreements. Provide basic desktop support and assistance with Microsoft Office products. Additional areas… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support , ... support for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose...security clearance Preferred Skills + CompTIA A+*, HDI Desktop Support Technician *, ITIL v4 Foundations* are preferred… more
- Zones LLC (Boston, MA)
- …- Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This position will provide ... IT Help Desk Technician Staffing Boston, Massachusetts Salary:...IT Help Desk Technician Staffing Boston, Massachusetts Salary: USD 30.00 Weekly...State of Mass client via telephone, chat and email support + Tier 1 support … more
- TEKsystems (Fort Myers, FL)
- Description Tier 1 Help Desk Support Technician is the first point of contract for employees seeking IT support . This entry-level role is responsible ... Specialists ( Tier 3) for resolution, when needed. Skills Help desk support , Help desk , Troubleshooting, Customer service, Service desk , Active… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and ... escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
- Robert Half Technology (St. Louis, MO)
- Description Job Summary: The Level 1 Help Desk Technician is the first point of contact for end-users seeking technical assistance. This role provides basic ... resolves common IT issues, and escalates complex problems to higher-level support teams. The ideal candidate has strong communication skills, a customer-first… more
