- ServiceNow, Inc. (Orlando, FL)
- …get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ...services. **Note THIS IS NOT A SALES OR SALES SUPPORT ROLE.** Responsibilities: + Development and Execution of Get… more
- ServiceNow, Inc. (Orlando, FL)
- …get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ...services. **Note THIS IS NOT A SALES OR SALES SUPPORT ROLE.** Responsibilities: + Development and Execution of Get… more
- ServiceNow, Inc. (Orlando, FL)
- …as we pursue our purpose to make the world work better for everyone. ** Manager , Account Escalation Engineering (US)** **Team & Role** Our Account Escalation ... Engineering (AEE) team is the pinnacle of Global Technical Support and has engineers who are collectively responsible for...in to stand out. We are currently seeking a Manager to lead our US Account Escalation … more
- Calabrio (Minneapolis, MN)
- …sentiment, turning data into actionable insights with lightning speed. We are seeking an Escalation Manager to join our growing team. In this role, you will ... as a specialized resource within the Professional Services and Support organizations, managing critical technical escalations and driving proactive, preventative… more
- JPMorgan Chase (Plano, TX)
- …risks, while maintaining and reporting key metrics. Reporting to the Anti-Money Laundering Escalation Manager , you'll play a crucial role in ensuring compliance ... with other Lines of Business, technology, and other corporate escalation support teams. You will be reporting...teams. You will be reporting to the Anti-Money Laundering Escalation Manager within the Corporate and Investment… more
- Amazon (Tempe, AZ)
- Description Manager III, Risk Management - WW Executive Escalations About the Role: We are seeking an experienced professional to join our Risk Mitigation, ... Escalations Reduction, and Quality Assurance (REs-Q) organization as a Manager III within the Worldwide Executive Escalations division. This critical role leads… more
- Bank of America (Washington, DC)
- Third Party Information Security Escalation Management and Oversight Chicago, Illinois;Washington, District of Columbia; Addison, Texas; Charlotte, North Carolina; ... and make an impact. Join us! The Third Party Information Security Escalation Management and Oversight role oversees Third Party Information Security escalations that… more
- Amazon (Nashville, TN)
- …communities, and long-term growth potential. Our team is seeking a Sr. Program Manager to build and lead our escalation management framework, ensuring ... that enable program scale, you may be just right for this Sr. Program Manager role on the AFP Marketing, Acquisition and Experience team. Amazon Freight Partner… more
- Safran (Garden Grove, CA)
- Customer Support Manager (Atlanta, GA) Company : Safran Cabin Job field : Customer services and support Location : Garden Grove , Georgia , United States ... issues; ensure good spares management through backlog alignment and escalation of spares issues; ensure good repairs management through...any issues, and look for business opportunities. The Customer Support Manager will need to perform Delta… more
- Wells Fargo (St. Louis, MO)
- **About this role:** Wells Fargo is seeking a Business Support Manager to support the Wells Fargo Advisors Financial Network within Wealth and Investment ... the timely execution and delivery of brokerage transactional and service support functions for clients, and Financial Advisors across multiple sales locations.… more
- GE Appliances, a Haier company (Louisville, KY)
- …. Interested in joining us on our journey? At GE Appliances, the Manager of manufacturing operations are front-line Supervisors who lead, coach and develop specific ... continuous improvement in safety, quality, delivery, and cost. **Position** Manager , Manufacturing Operations **Location** USA, Louisville, KY **How You'll Create… more
- Citigroup (Irving, TX)
- Citibank, NA seeks an Applications Support Senior Manager for its Irving, Texas location. Duties: Design and develop solutions to complex applications problems, ... escalation and resolution in production. Involved in production support side for application development requirement analysis, design and new processes.… more
- Wells Fargo (Alexandria, VA)
- **About this role:** Wells Fargo is seeking a Divisional Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about ... across a brokerage division + Directly manage the Market Support Manager (s) and be responsible for the...appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk… more
- Wells Fargo (Greensboro, NC)
- **About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about our ... in various aspects of operations, compliance, and technology + Collaborate with the Brokerage Support Manager and other support team members, as projects… more
- Wells Fargo (Carmel, CA)
- **About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about our ... in various aspects of operations, compliance, and technology + Collaborate with the Brokerage Support Manager and other support team members, as projects… more
- Sprinklr (UT)
- …deliver excellent customer support experience. **Platinum Support Account Manager ** also acts as an internal escalation point, collaborating with Sales, ... are required for this role Working on the **Platinum Support Team** the ** Support Account Manager...issues. The **PSAM** also acts as the day-to-day internal escalation point, and point of contact for clients, ensuring… more
- Cisco (TX)
- …has your back. **Role Summary** We are seeking a highly skilled, experienced Critical Technical Support Manager to lead our critical support team. The ideal ... will be responsible for leading a team of dedicated support engineers who manage high-priority support cases,...a follow-the-sun 24x7 operational model. + Act as the Manager on Duty (MOD) to facilitate handovers between global… more
- Sprinklr (NV)
- …todeliver excellent customer support experience. Platinum Support Account Manager also acts as an internal escalation point, collaborating with Sales, ... Description** **What will you do:** Working on the Platinum Support Team, the Support Account Manager...issues. The PSAM also acts as the day-to-day internal escalation point, and point of contact for clients, ensuring… more
- Safran (Mobile, AL)
- Manager - On Site Support (Airbus...skills (verbal and written), following up requests and managing escalation and de- escalation with a high level ... : Safran Seats Job field : Customer services and support Location : Mobile - Alabama , Alabama ,...than 5 years Professional status : Professional, Engineer & Manager Salary range : Based on market data. \#… more
- ServiceNow, Inc. (Orlando, FL)
- …to drive action and foster growth. As a member of the Global Technical Support team, the Major Incident Manager is both technically competent and business ... . Support accurate and consistent maintenance of technical and management escalation processes . Primary lead for Customer Support during customer outages… more
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