- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Client Support Specialist ( Tier 1 ) Reporting to: Senior Manager of Client Support Location: Remote, with preference in those in PDT time zone ... Opportunity: The Client Support Specialist is the first line of client telephone technical support , providing world-class service to our client base. With a… more
- Fusus (Peachtree Corners, GA)
- …of schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an expert ... set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal...goal of resolving issues within 24 hours Troubleshoot Customer support issues and follow Fūsus escalation policy Document all… more
- Patterson Companies, Inc. (Brookings, SD)
- …a stronger and successful organization. **Job Description:** Job Description **Job Summary** The Support Specialist - Tier I properly responds to incoming ... when required. + Maintain relevant skills and credits via internal support continuing training courses. + Follow established department processes and procedure.… more
- M. C. Dean (Springfield, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist ** to join our **Security and ... federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist ** will primarily focus on… more
- Insight Global (Columbia, SC)
- Job Description Insight Global is seeking a highly skilled Tier 1 Support Specialist to sit in our clients office in a hybrid working model 4 days a week ... the business to do so. The ideal candidate will also have experience in Tier 1 troubleshooting and ticket closure, with a strong focus on customer service and… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via phone, ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2384/ tier - 1 .0-helpdesk- specialist /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Location** _US-OR-Pendleton_… more
- Envita Medical Center (Scottsdale, AZ)
- Job Title: IT Support Specialist / Cabling Technician ( Tier 2)...* Provide Tier 1 and Tier 2 level desktop support via phone, ... service skills. * 3+ years of Microsoft Office365 Administration support experience. * 3+ years of Tier 2 desktop support -related work experience. * 3+… more
- DEFTEC (El Segundo, CA)
- …Segundo, CA, USA | Salary | 85000-140000 per year | Full Time Training Specialist / Tier 1 FaaS (OCFO) DEFTEC delivers mission-critical solutions through ... comprehensive managed services and enhanced security measures, requiring uninterrupted support to continue effectively supporting warfighters worldwide. JOB RESPONSIBILITIES:… more
- Sarasota County Government (Sarasota, FL)
- …You To be considered for this role, you must have the following: Compliance/Maintenance Specialist - Tier II + High School Diploma or its equivalent -AND- Three ... local regulations, statutes, and County ordinances. + Offer backup support for Land Development Inspectors in their inspection activities....Florida driver's license at the time of hire. Compliance/Maintenance Specialist - Tier III + A High… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead...proactively detect potential problems. + Provide Tier 1 and Tier 2 support ... is seeking Service Desk Specialists to support a customer in Stafford, VA. Support ...services, following documented procedures and escalating unresolved issues to Tier 3 staff. + Adhere to established escalation protocols,… more
- State of Georgia (Chatham County, GA)
- Tier IV School Effectiveness Specialist Georgia - Chatham - Savannah (https://careers.georgia.gov/jobs/69115/other-jobs-matching/location-only) New ▾ ▸ 1 ... (GaDOE) - Office of School and District Improvement is recruiting for 2 experienced Tier IV School Effectiveness Specialist . Under the direction of the Program… more
- TEKsystems (Overland Park, KS)
- Description Tier 1 Support This team will operate from both Overland Park, KS and Frisco, TX on a 24x7 basis. The team will primarily focus on monitoring the ... Resolve incidents, based on work instructions provided by the Tier 2 team. * Knowledge of ITIL v3 is...* Relevant Red Hat certifications (eg, Red Hat Certified Specialist in Ansible Automation) and ServiceNow certifications. Experience Level… more
- TP-Link North America, Inc. (Irvine, CA)
- …technology-driven professional to become a part of our North American Business Network Support Specialist team. This position will focus on our SMB/Enterprise ... TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2. TP-Link is a...protocols and software features. + Provide feedback on Level 1 support required material absence to Level… more
- TEKsystems (Overland Park, KS)
- …TX. The team will primarily focus on the more complex tasks and the enablement of the Tier 1 support team * Perform Incident, Problem and Change Management * ... Description Tier 2 Support This team will...* Relevant Red Hat certifications (eg, Red Hat Certified Specialist in Ansible Automation) and ServiceNow certifications. Experience Level… more
- City of New York (New York, NY)
- …of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- CACI International (St. Louis, MO)
- …Tiered Services team! We are seeking mission-focused individuals to provide various levels of CSOC services ( Tier 1 , Tier 2, and Tier 3). These positions ... Cyber Security Operations Specialist - CSOC (Tiers 1 , 2,...for events and incidents. **More About the Roles:** CSOC Tier 1 Services include recording, investigating, and… more
- UHS (Binghamton, NY)
- …Remote Assistance. + Issue Resolution: Resolve simple problems without needing to escalate to Tier 2 or 3 support . + Escalation: Identify and escalate more ... Position OverviewResponsible for providing technical assistance and support related to computer systems, hardware, software, networking,...to Call Home - Located in New York's Southern Tier , UHS offers more than a career-we offer a… more
- Bright Horizons (Newton, MA)
- …resolution steps. + Effectively and efficiently troubleshoot issues and requests escalated from Tier 1 support . + Effectively and efficiently facilitate the ... The Senior Applications Specialist - Support role is focused...provide support on issues escalated from the Tier 1 role as well as issues...able to be provided at the tier 1 level and will act as a support… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- … - INTERMEDIATE** **WILL MAKE AN IMPACT** + Under general supervision, provides second- tier support to end-users for PC, server, mainframe applications and ... experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI**...hardware. + Handles problem that the first- tier of help desk support is unable… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Level 2 intermediate level troubleshooting. + Review, analyze, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution ... Provides ongoing technical support and maintenance of production and development systems...to defined SLA metrics. + Working with end-users and Tier 2 daily via phone or email and attending… more
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