- NuAxis Innovations (Washington, DC)
- …Full Time position. The Tier I Service Desk Specialist provides first-line technical and administrative support to federal end users in a fast-paced, ... ** Tier I Service Desk Specialist** Location **Washington, DC**...experience in an IT Service Desk, Help Desk, or Customer Support role + Working knowledge of… more
- Revelyst (San Diego, CA)
- **Job Description** ** Technical Product Support Agent- Tier 1** We are seeking an experienced ** Technical Product Support Agent** to join the ... Revelyst Golf & Technology platform team. As a Tier 1 Technical Product Support ...7/8/10 Operating Systems and newer. + Previous computer or customer support experience. + Computer Networking Experience… more
- GCI Communication Corp (Anchorage, AK)
- …3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide technical support and customer education, via inbound calls, chat, in ... with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: + ACCOUNTABILITY-...assignments on time. Provides first level customer support ; assisting with the resolution of technical … more
- Progress Rail Services Corp. (La Grange, IL)
- …revise existing course content while developing instructional videos to compliment and support training needs; - Evaluate customer satisfaction responses and ... position will require the applicant to provide Subject Matter Expertise to the Technical Writers in the locomotive division and perform some Technical Writing… more
- The Toro Company (West Salem, OH)
- … planning and development. Researches, designs, and develops solutions to highly complex technical issues. + Customer support experience necessary with a ... Field Service Support - American AugersWho Are We? American Augers,...installations of new engineering product. Respond to and resolve technical inquiries quickly and accurately along with performing … more
- The Toro Company (Abilene, TX)
- …National Support Network (NSN) was founded in 1991 s the first dedicated customer support network in the irrgation industry. With 100 years of operation ... one (1) to three (3) years in a phone/headset, customer support environment. + Education : Bachelor's...environment. + Education : Bachelor's degree preferred in a technical discipline or equivalent experience in related industry. +… more
- Mom's Meals (North Jackson, OH)
- …ticketing system, ensuring accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized ... SummaryThe IT Support Specialist I provides front-line technical support to end-users, assisting with basic...customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work hours are… more
- Affinius Capital (San Antonio, TX)
- …primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and… more
- Red River (Chantilly, VA)
- …seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. ... remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established… more
- Cleo (Honolulu, HI)
- …with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all ... customer inquiries while ensuring top- tier customer service.? + ?Troubleshoot and develop technical ...?Bachelor's Degree or 1+ years of Technical Support work experience? ? + Customer Service… more
- Arvato Bertelsmann (Las Vegas, NV)
- … technical challenges, we'd love to have you on our team. YOUR TASKS * Provide technical support to users by serving as the first point of on-site contact for ... customer issues via phone, email, chat & on-site support * Perform remote troubleshooting through diagnostic techniques and...customer interactions * Escalate issues to the next Tier with the next level of difficulty as needed… more
- SMBC (Charlotte, NC)
- …and highly available Azure Cloud architectures for Java enterprise applications. + Provide technical leadership and guidance to support the delivery of Cloud ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...Finance and Leasing Co., Ltd. **Role Description** The Cloud support specialist is responsible for the support … more
- SMBC (Jersey City, NJ)
- …delivery of quality goods and services across business lines. The Procurement Customer Support team supports all procurement activities by providing governance ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...alignment with procurement policies and procedures. **Scope:** The Procurement Customer Support Specialist will play a hands-on… more
- Affinius Capital (San Antonio, TX)
- …and trusted across the firm. **Key Responsibilities** + Serve as the primary technical and functional support resource for real estate applications, including ... Yardi Voyager and Argus Enterprise + Provide Tier 2/ Tier 3 support , including...accounting, and asset operations functions. The ideal candidate blends technical skill with business acumen, ensuring applications and data… more
- Oregon State University (Bend, OR)
- … customer needs, and to overcome communication barriers. + Experience providing direct customer support in a technical environment. + Effective written, ... IT? We are the tier 2 hands-on support for all things technical on campus,...of the benefits provided at OSU . Key Responsibilities Customer Support 60% Responds directly to … more
- Energy Northwest (Richland, WA)
- …Manager or Windows Server Update Services (WSUS), and offering Tier 2 and Tier 3 technical support . Perform software and hardware upgrades, creating and ... they are doing! _We're committed to bringing passion and customer focus to the business._ **This position is posted...Update Services (WSUS). Perform Tier 2 and Tier 3 technical support by… more
- SMBC (New York, NY)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a critical leadership… more
- REI (Seattle, WA)
- …support of delivered services/solutions. Including Tier 1, Tier 2 and Tier 3 technical support as applicable. + Ongoing continuous improvement to ... and/or additions to staff. + Creates support structures to ensure that adequate technical support for end users is maintained at all times. Ensures that… more
- Hawaiian Electric (Honolulu, HI)
- …meet customer needs (new or modifications). As needed, provides second-level technical support for Help Line. + Collaborate with Development, Infrastructure, ... needs (new or modifications). Assists in continuous improvement processes. Provides technical support . Coordinates and/or handles second-level technical … more
- GCI Communication Corp (Anchorage, AK)
- …requirements, and testing protocols for seamless integration into the network. Technical Support & Troubleshooting + Provide Tier 3 escalation support ... & Operational Support + Contribute to initiatives focused on enhancing customer experience and improving overall network reliability. + Ensure assigned tasks are… more
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