• NuAxis Innovations (Washington, DC)
    …Full Time position. The Tier I Service Desk Specialist provides first-line technical and administrative support to federal end users in a fast-paced, ... ** Tier I Service Desk Specialist** Location **Washington, DC**...experience in an IT Service Desk, Help Desk, or Customer Support role + Working knowledge of… more
    DirectEmployers Association (12/04/25)
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  • Revelyst (San Diego, CA)
    **Job Description** ** Technical Product Support Agent- Tier 1** We are seeking an experienced ** Technical Product Support Agent** to join the ... Revelyst Golf & Technology platform team. As a Tier 1 Technical Product Support ...7/8/10 Operating Systems and newer. + Previous computer or customer support experience. + Computer Networking Experience… more
    DirectEmployers Association (12/12/25)
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  • GCI Communication Corp (Anchorage, AK)
    …3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide technical support and customer education, via inbound calls, chat, in ... with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: + ACCOUNTABILITY-...assignments on time. Provides first level customer support ; assisting with the resolution of technical more
    DirectEmployers Association (10/17/25)
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  • Progress Rail Services Corp. (La Grange, IL)
    …revise existing course content while developing instructional videos to compliment and support training needs; - Evaluate customer satisfaction responses and ... position will require the applicant to provide Subject Matter Expertise to the Technical Writers in the locomotive division and perform some Technical Writing… more
    DirectEmployers Association (12/02/25)
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  • The Toro Company (West Salem, OH)
    … planning and development. Researches, designs, and develops solutions to highly complex technical issues. + Customer support experience necessary with a ... Field Service Support - American AugersWho Are We? American Augers,...installations of new engineering product. Respond to and resolve technical inquiries quickly and accurately along with performing … more
    DirectEmployers Association (12/18/25)
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  • The Toro Company (Abilene, TX)
    …National Support Network (NSN) was founded in 1991 s the first dedicated customer support network in the irrgation industry. With 100 years of operation ... one (1) to three (3) years in a phone/headset, customer support environment. + Education : Bachelor's...environment. + Education : Bachelor's degree preferred in a technical discipline or equivalent experience in related industry. +… more
    DirectEmployers Association (12/18/25)
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  • Mom's Meals (North Jackson, OH)
    …ticketing system, ensuring accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized ... SummaryThe IT Support Specialist I provides front-line technical support to end-users, assisting with basic...customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work hours are… more
    DirectEmployers Association (12/07/25)
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  • Affinius Capital (San Antonio, TX)
    …primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and… more
    DirectEmployers Association (10/29/25)
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  • Red River (Chantilly, VA)
    …seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. ... remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established… more
    DirectEmployers Association (11/26/25)
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  • Cleo (Honolulu, HI)
    …with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all ... customer inquiries while ensuring top- tier customer service.? + ?Troubleshoot and develop technical ...?Bachelor's Degree or 1+ years of Technical Support work experience? ? + Customer Service… more
    DirectEmployers Association (12/09/25)
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  • Arvato Bertelsmann (Las Vegas, NV)
    technical challenges, we'd love to have you on our team. YOUR TASKS * Provide technical support to users by serving as the first point of on-site contact for ... customer issues via phone, email, chat & on-site support * Perform remote troubleshooting through diagnostic techniques and...customer interactions * Escalate issues to the next Tier with the next level of difficulty as needed… more
    DirectEmployers Association (11/20/25)
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  • SMBC (Charlotte, NC)
    …and highly available Azure Cloud architectures for Java enterprise applications. + Provide technical leadership and guidance to support the delivery of Cloud ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...Finance and Leasing Co., Ltd. **Role Description** The Cloud support specialist is responsible for the support more
    DirectEmployers Association (11/20/25)
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  • SMBC (Jersey City, NJ)
    …delivery of quality goods and services across business lines. The Procurement Customer Support team supports all procurement activities by providing governance ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...alignment with procurement policies and procedures. **Scope:** The Procurement Customer Support Specialist will play a hands-on… more
    DirectEmployers Association (12/03/25)
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  • Affinius Capital (San Antonio, TX)
    …and trusted across the firm. **Key Responsibilities** + Serve as the primary technical and functional support resource for real estate applications, including ... Yardi Voyager and Argus Enterprise + Provide Tier 2/ Tier 3 support , including...accounting, and asset operations functions. The ideal candidate blends technical skill with business acumen, ensuring applications and data… more
    DirectEmployers Association (12/04/25)
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  • Oregon State University (Bend, OR)
    customer needs, and to overcome communication barriers. + Experience providing direct customer support in a technical environment. + Effective written, ... IT? We are the tier 2 hands-on support for all things technical on campus,...of the benefits provided at OSU . Key Responsibilities Customer Support 60% Responds directly to … more
    DirectEmployers Association (12/02/25)
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  • Energy Northwest (Richland, WA)
    …Manager or Windows Server Update Services (WSUS), and offering Tier 2 and Tier 3 technical support . Perform software and hardware upgrades, creating and ... they are doing! _We're committed to bringing passion and customer focus to the business._ **This position is posted...Update Services (WSUS). Perform Tier 2 and Tier 3 technical support by… more
    DirectEmployers Association (12/18/25)
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  • SMBC (New York, NY)
    SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a critical leadership… more
    DirectEmployers Association (09/23/25)
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  • REI (Seattle, WA)
    support of delivered services/solutions. Including Tier 1, Tier 2 and Tier 3 technical support as applicable. + Ongoing continuous improvement to ... and/or additions to staff. + Creates support structures to ensure that adequate technical support for end users is maintained at all times. Ensures that… more
    DirectEmployers Association (12/11/25)
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  • Hawaiian Electric (Honolulu, HI)
    …meet customer needs (new or modifications). As needed, provides second-level technical support for Help Line. + Collaborate with Development, Infrastructure, ... needs (new or modifications). Assists in continuous improvement processes. Provides technical support . Coordinates and/or handles second-level technical more
    DirectEmployers Association (12/13/25)
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  • GCI Communication Corp (Anchorage, AK)
    …requirements, and testing protocols for seamless integration into the network. Technical Support & Troubleshooting + Provide Tier 3 escalation support ... & Operational Support + Contribute to initiatives focused on enhancing customer experience and improving overall network reliability. + Ensure assigned tasks are… more
    DirectEmployers Association (12/17/25)
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