- UKG (Ultimate Kronos Group) (Lowell, MA)
- …customer escalation management support to Customer Experience teams. The Escalation Manager will act as a liaison and coordinate internal efforts to ... have a significant impact on our customer's business. The Escalation Manager will also be responsible for...Basic Qualifications: + 2+ years of experience in customer support , escalation management or related field +… more
- Publix (Alpharetta, GA)
- …training materials, and general guidance for various application and infrastructure support teams, furthering the Infrastructure Escalation Engineering mission ... **32992BR** **Position Title:** Sr Engineer 2 - Escalation Engineering (Alpharetta, GA) **Department:** Publix Technology **Location:** Alpharetta,GA near Atlanta… more
- Amazon (Tempe, AZ)
- Description Manager III, Risk Management - WW Executive Escalations About the Role: We are seeking an experienced professional to join our Risk Mitigation, ... Escalations Reduction, and Quality Assurance (REs-Q) organization as a Manager III within the Worldwide Executive Escalations division. This critical role leads… more
- Bank of America (Chicago, IL)
- Third Party Information Security Escalation Management and Oversight Chicago, Illinois;Washington, District of Columbia; Addison, Texas; Charlotte, North Carolina; ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chicago/Third-Party-Information-Security- Escalation -Management-and-Oversight\_25017629) **Job Description:** At Bank of America, we are… more
- Quorum (Washington, DC)
- …Facilitate regular value reviews, working sessions, and long-term strategy planning. + ** Technical Consulting & Support Escalation :** Advise clients on ... has over 350 team members across the globe. As ** Technical Account Manager ** (TAM) - Salesforce, you...file transmission (SFTP/FTP). Serve as the technical escalation point, coordinating with Engineering, Product, and Support… more
- Automation Anywhere, Inc. (UT)
- …+ **Incident & Escalation Management:** Coordinating the resolution of technical support issues by effectively escalating and managing incidents aligned ... according to business impact. Communicating these priorities clearly to internal teams, including Technical Support , Customer Success, and Sales + ** Support … more
- Amazon (Dallas, TX)
- …Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define ... and own our internal communications strategy related to our critical incident, escalation and communications processes. As a TPM in ES2, you will lead a central… more
- Compass Group, North America (Charlotte, NC)
- …all business technology platforms to be able to interface and coordinate additional technical support for the client conference center locations. The Technology ... Waveguide Position Title: TECHNOLOGY HOSPITALITY MANAGER Salary: $80000 - $90000 / year Other...are at our clients' side to tackle the daily technical and logistical challenges of their meetings and events… more
- Amazon (Dallas, TX)
- …Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define ... and own our internal communications strategy related to our critical incident, escalation and communications processes. As a TPM in ES2, you will lead a central… more
- Bentley Systems (CA)
- …Bentley is looking for you! We are looking for a Technical Account Manager , reporting to Solution Engineering Management to support key Bentley accounts. As ... a Technical Account Manager (TAM), you will lead revenue goals with Bentley's...appropriate cadence determined by the account strategy. Attend and support escalation calls, where appropriate and required… more
- Amazon (Herndon, VA)
- …problems and implement new solutions. As a Sr. Technical Program Manager , you will anticipate bottlenecks, provide escalation management, anticipate and make ... Description We are seeking a Sr. Technical Program Manager for the AWS...and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs Plan and coordinate… more
- Amazon (Herndon, VA)
- …Emerging Technology (PEET) Periphery team is searching for a talented, detail-oriented Senior Technical Program Manager (TPM) to support AWS activities in ... in ADC regions. The program owner will drive the communication, tracking, and escalation of tasks in conjunction with the AWS Cryptography service team. For each… more
- Cisco (OR)
- ** Technical Programs and Incidents Manager - Security Products** Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end ... each other's success! We are looking for a Principal Technical Program and Incidents Manager , who will...escalation management program + Bachelor's/Master's degree in a technical field or equivalent experience + Experience with enterprise… more
- Google (Sunnyvale, CA)
- …in cloud operations (eg, launch or capacity planning, product release management), technical support , escalation management, or IT consulting. Preferred ... and verbal communication, presentation, problem-solving and client management skills. As a Technical Account Manager (TAM), you will help customers successfully… more
- JPMorgan Chase (Tampa, FL)
- …rewarding opportunity in Credit Card Processing? Join our team! As a Paysource Technical Implementation Manager II within the Technical Implementations Team, ... implementation teams. You will lead the client through the technical process of setting up and/or testing of inbound...issue resolution + Serve as an effective point of escalation on behalf of client + Support … more
- Amazon (New York, NY)
- …the US market. You'll be responsible for building and scaling post-sales technical support capabilities, driving innovation in customer solutions, and ensuring ... leader to join our Services organization as a Manager of Technical Programmatic Solutions Consultants, based...industry * 5+ years of people management experience leading technical support or solutions teams * Strong… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Project/Task Manager ** We are seeking a highly skilled and motivated ** Technical Manager ** to oversee and technically manage projects that require active ... Team Collaboration:** + Work closely with various internal teams, including technical support , development, operations, and product management, to ensure… more
- Red Hat (Jefferson City, MO)
- …teams to provide targeted training to partner support personnel * Troubleshoot technical issues and drive issue escalation with Red Hat, partner and customer ... container technologies to join us remotely as a Partner Technical Account Manager (PTAM) in North America....work closely with our engineering, R&D, product management, and technical support teams to debug, test, and… more
- WMCHealth (Valhalla, NY)
- Technical Project Manager Company: NorthEast Provider Solutions Inc. City/State: Valhalla, NY Category: Finance/Info Systems Department: Ops Excellence-WMC ... (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29707) Internal Applicant link Job Details: Job Summary: The Technical Project Manager will manage the lifecycle… more
- Amazon (Seattle, WA)
- Description Senior Technical Program Manager , Self-Service Performance Advertising (SSPA) Platform Amazon is investing heavily in building an excellent ... and data management team is looking for a Senior Technical Program Manager . As a Senior ...define and deliver complex features - Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the… more
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