• Escalation Manager

    UKG (Ultimate Kronos Group) (Lowell, MA)
    …customer escalation management support to Customer Experience teams. The Escalation Manager will act as a liaison and coordinate internal efforts to ... have a significant impact on our customer's business. The Escalation Manager will also be responsible for...Basic Qualifications: + 2+ years of experience in customer support , escalation management or related field +… more
    UKG (Ultimate Kronos Group) (06/14/25)
    - Save Job - Related Jobs - Block Source
  • Sr Engineer 2 - Escalation Engineering…

    Publix (Alpharetta, GA)
    …training materials, and general guidance for various application and infrastructure support teams, furthering the Infrastructure Escalation Engineering mission ... **32992BR** **Position Title:** Sr Engineer 2 - Escalation Engineering (Alpharetta, GA) **Department:** Publix Technology **Location:** Alpharetta,GA near Atlanta… more
    Publix (06/14/25)
    - Save Job - Related Jobs - Block Source
  • Manager , Exec Escalations, Risk…

    Amazon (Tempe, AZ)
    Description Manager III, Risk Management - WW Executive Escalations About the Role: We are seeking an experienced professional to join our Risk Mitigation, ... Escalations Reduction, and Quality Assurance (REs-Q) organization as a Manager III within the Worldwide Executive Escalations division. This critical role leads… more
    Amazon (07/02/25)
    - Save Job - Related Jobs - Block Source
  • Third Party Information Security Escalation

    Bank of America (Chicago, IL)
    Third Party Information Security Escalation Management and Oversight Chicago, Illinois;Washington, District of Columbia; Addison, Texas; Charlotte, North Carolina; ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chicago/Third-Party-Information-Security- Escalation -Management-and-Oversight\_25017629) **Job Description:** At Bank of America, we are… more
    Bank of America (04/23/25)
    - Save Job - Related Jobs - Block Source
  • Technical Account Manager

    Quorum (Washington, DC)
    …Facilitate regular value reviews, working sessions, and long-term strategy planning. + ** Technical Consulting & Support Escalation :** Advise clients on ... has over 350 team members across the globe. As ** Technical Account Manager ** (TAM) - Salesforce, you...file transmission (SFTP/FTP). Serve as the technical escalation point, coordinating with Engineering, Product, and Support more
    Quorum (06/20/25)
    - Save Job - Related Jobs - Block Source
  • Sr. Technical Account Manager

    Automation Anywhere, Inc. (UT)
    …+ **Incident & Escalation Management:** Coordinating the resolution of technical support issues by effectively escalating and managing incidents aligned ... according to business impact. Communicating these priorities clearly to internal teams, including Technical Support , Customer Success, and Sales + ** Support more
    Automation Anywhere, Inc. (07/09/25)
    - Save Job - Related Jobs - Block Source
  • Principal Technical Program Manager

    Amazon (Dallas, TX)
    …Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define ... and own our internal communications strategy related to our critical incident, escalation and communications processes. As a TPM in ES2, you will lead a central… more
    Amazon (06/04/25)
    - Save Job - Related Jobs - Block Source
  • Technical Services Manager

    Compass Group, North America (Charlotte, NC)
    …all business technology platforms to be able to interface and coordinate additional technical support for the client conference center locations. The Technology ... Waveguide Position Title: TECHNOLOGY HOSPITALITY MANAGER Salary: $80000 - $90000 / year Other...are at our clients' side to tackle the daily technical and logistical challenges of their meetings and events… more
    Compass Group, North America (06/27/25)
    - Save Job - Related Jobs - Block Source
  • Principal Technical Program Manager

    Amazon (Dallas, TX)
    …Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define ... and own our internal communications strategy related to our critical incident, escalation and communications processes. As a TPM in ES2, you will lead a central… more
    Amazon (07/01/25)
    - Save Job - Related Jobs - Block Source
  • Technical Account Manager

    Bentley Systems (CA)
    …Bentley is looking for you! We are looking for a Technical Account Manager , reporting to Solution Engineering Management to support key Bentley accounts. As ... a Technical Account Manager (TAM), you will lead revenue goals with Bentley's...appropriate cadence determined by the account strategy. Attend and support escalation calls, where appropriate and required… more
    Bentley Systems (06/18/25)
    - Save Job - Related Jobs - Block Source
  • Sr. Technical Program Manager , DC…

    Amazon (Herndon, VA)
    …problems and implement new solutions. As a Sr. Technical Program Manager , you will anticipate bottlenecks, provide escalation management, anticipate and make ... Description We are seeking a Sr. Technical Program Manager for the AWS...and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs Plan and coordinate… more
    Amazon (05/05/25)
    - Save Job - Related Jobs - Block Source
  • Senior Technical Program Manager

    Amazon (Herndon, VA)
    …Emerging Technology (PEET) Periphery team is searching for a talented, detail-oriented Senior Technical Program Manager (TPM) to support AWS activities in ... in ADC regions. The program owner will drive the communication, tracking, and escalation of tasks in conjunction with the AWS Cryptography service team. For each… more
    Amazon (06/13/25)
    - Save Job - Related Jobs - Block Source
  • Technical Programs and Incidents…

    Cisco (OR)
    ** Technical Programs and Incidents Manager - Security Products** Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end ... each other's success! We are looking for a Principal Technical Program and Incidents Manager , who will...escalation management program + Bachelor's/Master's degree in a technical field or equivalent experience + Experience with enterprise… more
    Cisco (07/02/25)
    - Save Job - Related Jobs - Block Source
  • Technical Account Manager , Google…

    Google (Sunnyvale, CA)
    …in cloud operations (eg, launch or capacity planning, product release management), technical support , escalation management, or IT consulting. Preferred ... and verbal communication, presentation, problem-solving and client management skills. As a Technical Account Manager (TAM), you will help customers successfully… more
    Google (06/21/25)
    - Save Job - Related Jobs - Block Source
  • Paysource Technical Implementation…

    JPMorgan Chase (Tampa, FL)
    …rewarding opportunity in Credit Card Processing? Join our team! As a Paysource Technical Implementation Manager II within the Technical Implementations Team, ... implementation teams. You will lead the client through the technical process of setting up and/or testing of inbound...issue resolution + Serve as an effective point of escalation on behalf of client + Support more
    JPMorgan Chase (04/16/25)
    - Save Job - Related Jobs - Block Source
  • Manager , Technical Programmatic…

    Amazon (New York, NY)
    …the US market. You'll be responsible for building and scaling post-sales technical support capabilities, driving innovation in customer solutions, and ensuring ... leader to join our Services organization as a Manager of Technical Programmatic Solutions Consultants, based...industry * 5+ years of people management experience leading technical support or solutions teams * Strong… more
    Amazon (06/19/25)
    - Save Job - Related Jobs - Block Source
  • Technical Manager -TS/Poly/Required

    General Dynamics Information Technology (Annapolis Junction, MD)
    …**Project/Task Manager ** We are seeking a highly skilled and motivated ** Technical Manager ** to oversee and technically manage projects that require active ... Team Collaboration:** + Work closely with various internal teams, including technical support , development, operations, and product management, to ensure… more
    General Dynamics Information Technology (04/28/25)
    - Save Job - Related Jobs - Block Source
  • Partner Technical Account Manager

    Red Hat (Jefferson City, MO)
    …teams to provide targeted training to partner support personnel * Troubleshoot technical issues and drive issue escalation with Red Hat, partner and customer ... container technologies to join us remotely as a Partner Technical Account Manager (PTAM) in North America....work closely with our engineering, R&D, product management, and technical support teams to debug, test, and… more
    Red Hat (06/23/25)
    - Save Job - Related Jobs - Block Source
  • Technical Project Manager

    WMCHealth (Valhalla, NY)
    Technical Project Manager Company: NorthEast Provider Solutions Inc. City/State: Valhalla, NY Category: Finance/Info Systems Department: Ops Excellence-WMC ... (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29707) Internal Applicant link Job Details: Job Summary: The Technical Project Manager will manage the lifecycle… more
    WMCHealth (06/27/25)
    - Save Job - Related Jobs - Block Source
  • Senior Technical Program Manager

    Amazon (Seattle, WA)
    Description Senior Technical Program Manager , Self-Service Performance Advertising (SSPA) Platform Amazon is investing heavily in building an excellent ... and data management team is looking for a Senior Technical Program Manager . As a Senior ...define and deliver complex features - Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the… more
    Amazon (06/17/25)
    - Save Job - Related Jobs - Block Source