- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …Role Overview: As a SATCOM helpdesk technician, you will provide technical support to customers with satellite communications issues. You will troubleshoot ... but not limited to Technical Manuals and Test Procedures. + Provide technical support to integrate the Helpdesk Lab equipment and SMART T systems +… more
- Two95 International Inc. (Cherry Hill, NJ)
- …certification or equivalent experience required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience ... Title: Helpdesk Level 2 support Work Location...up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and… more
- Genesee Community College (Batavia, NY)
- …GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ITS HelpDesk . SPECIFIC RESPONSIBILITIES The following ... by the supervisor. + Answer inbound calls + Create support tickets + Triage and re-assign new unassigned tickets...to lift 50lbs. Additional Information: Work Schedule / Availability: Helpdesk hours are Mon - Friday 8am - 4pm.… more
- TekSynap (Albuquerque, NM)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Assist the Senior Technical IT Support Specialist, providing helpdesk support in the effort ... + CE **Overview** We are seeking a Help Desk Specialist to provide technical support for our customer Defense Threat Reduction Agency (DTRA) in Alburquerque, NM.… more
- AAA Northern California, Nevada & Utah (Tempe, AZ)
- …or equivalent combination of education and experience. + Six months or more of technical support or helpdesk experience (preferred). + Call center or ... troubleshooting + Ability to research, respond, and resolve customer technical issues related to alarm panels, cameras, and z-wave...call and any resolution notes + Provide basic customer support + Answer calls in the customer support… more
- TEKsystems (Nashville, TN)
- …with M365/O365 administration. Qualifications: * Minimum 4+ years of experience working in technical support , helpdesk , or desktop support role ... * Ability to communicate clearly with the customer in non- technical terms. * Proven success with handling helpdesk...Imaging, Office 365, Service desk, Servicenow, Active directory, Phone support , Technical support Top Skills… more
- Mass Markets (Garden City, GA)
- …qualities: + Must be 18 years and older + High school Diploma/GED + 1-2 years of technical support or IT helpdesk experience in a contact center. + Strong ... a trusted partner in the industry. We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide first-level support for … more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …a year-to-year basis. + Four or more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** ... and exercise good judgement while managing multiple tasks. + Provide operational technical support to clients both on-site and remote relating to company managed… more
- Honeywell (Mason, OH)
- …customers. Your primary responsibility will be to deliver professional coverage of the Technical Support Helpdesk , with a specific focus on PLC-controlled ... knowledge-sharing mindset, methodology, and tools. Additionally, you will help develop Technical Support processes and ensure proper documentation and recording… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …This role involves managing a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity ... for Tech Control to spearhead the operations of the Technical Control Facility Helpdesk at the Pentagon...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
- COOLSOFT (Raleigh, NC)
- …the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk . This role provides expert-level ... technical documentation, workflows, and knowledge base content. Train and mentor helpdesk team members, ensuring adherence to support standards and customer… more
- City of New York (New York, NY)
- …safety and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...or any other urgent issues. - Diagnose and resolve technical hardware and software issues, including operating systems and… more
- Candela Corporation (Marlborough, MA)
- …is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced technical support services for a mixed platform environment as part of our global ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...We aspire to provide the highest levels of clinical, technical , and customer support and continue to… more
- Chenega Corporation (Fort Belvoir, VA)
- … Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support ... Junior Helpdesk Support Services Specialist Ft. Belvoir,...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- Unilever (Carson, CA)
- Helpdesk Support Specialist **Department:** IT - Helpdesk **Location:** Carson, CA START YOUR APPLICATION ... Will Do** **Dermalogica is seeking a dedicated and customer-focused Helpdesk Support Specialist to join our IT...This in-person role offers the opportunity to provide hands-on technical support to employees across the office,… more
- Reynolds & Reynolds (Raleigh, NC)
- …Requirements At least 2-3 years in an IT Helpdesk \/Desktop Support role required~^~IT certifications or technical education required~^~Knowledge and ... and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you...with customers via phone, guiding them through troubleshooting their technical issues. Responsibilities will include but are not limited… more
- North Country Business Products (Bemidji, MN)
- Field Support / Helpdesk Specialist Location: Bemidji, MN - Crookston, MN - South Central Iowa We are in search of a Field Support / Helpdesk Specialist to ... in the field as well as working in a helpdesk environment, we want to meet you! Driving is...required for this position, as it is a field support role, traveling to client sites, servicing Point of… more
- TEKsystems (Andover, MA)
- …6am to 4PM + Wed-Sat, 4 PM - 2 AM About the Role We are seeking 4 Helpdesk Engineers and 1 Team Lead to support a global biotech company specializing in live ... transport. This is a high-impact, customer-facing role requiring advanced technical skills and white-glove service. You'll be part of...ID. Must-Have Skills & Experience + 3+ years of helpdesk or desktop support experience. + Strong… more
- CUNY (Staten Island, NY)
- …**CAMPUS SPECIFIC INFORMATION** Reporting to the HelpDesk Manager, the IT Support Assistant provides essential day-to-day technical support to faculty, ... IT Support Assistant - HelpDesk (Provisional) **GENERAL...functions at a College or Unit. They work in technical support , applications development, operations, help desk,… more
- Katmai (Aberdeen Proving Ground, MD)
- **SUMMARY** Provide on-site technical support to the US Army Medical Research Institute of Chemical Defense (USAMRICD) employees regarding technical aspects ... include networks and servers. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Provide support for video, photography and teleconferencing activities through Defense Health… more
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