- Eisai, Inc (Nutley, NJ)
- …customer relationship management software and other relevant technology and telephony systems preferred .Demonstrated proficiency in technical, analytical, and ... digital skills to drive efficiency.Skills:Communication & Cross-functional Influence, Critical Thinking & Business Agility, Healthcare Environment Dynamics, Inquiry Resolution, Literature Evaluation, Medical Information Writing Skills, Medical Review,… more
- Concentrix (Tallahassee, FL)
- …Understanding of cloud infrastructure, scalability, and reliability considerations + ** Telephony Knowledge** ( Preferred ): Experience with SIP protocols, contact ... platforms, or voice technology + Contact center, customer service software, or telephony industry experience + Enterprise AI/ML products with focus on compliance,… more
- CenterWell (Richmond, VA)
- …community and help us put health first** The Senior Product Owner - Telephony leverages their expertise in product management and primary care operations to deliver ... the unique needs of the senior population. The Senior Product Owner - Telephony leverages their expertise in product management and primary care operations to… more
- Under Armour, Inc. (Boston, MA)
- …PowerPoint, Planner) * Intermediate level knowledge in Salesforce, Five9 (or similar telephony system), and Qualtrics preferred * Familiarity with KPI's such ... Time, and Average Speed of Answer * Data Analysis experience preferred * Experience in Telephony and IVR Support preferred **Workplace Location** +… more
- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate ... of CCaaS (Contact Center as a Service) solutions, Contact Center, and Telephony technologies, as well as business analysis methodologies. This role will be… more
- Trinity Health (Syracuse, NY)
- …and comparisons to colleagues in similar roles. **MINIMUM QUALIFICATIONS** + Bachelor's degree preferred and a minimum of three (3) to five (5) years of directly ... related experience with communications infrastructure (network/ telephony ) equipment and procedures or equivalent combination of education and experience. +… more
- Centene Corporation (Austin, TX)
- …on workplace flexibility. **Position Purpose:** Supporting Centene's inbound outbound telephony needs. Manages the team members accountable for designing, ... this position. Master's Degree Computer Science, Information Technology or related field preferred **Technical Skills:** One or more of the following skills are… more
- Sprinklr (AZ)
- …as a Sprinklr Voice SME, guiding teams on best practices in telephony , IVR, QoS, failover, and multi-region deployments. **Customer Delivery Excellence** + Drive ... clients. + Travel to customer sites may be required occasionally. **Strongly Preferred :** + Experience with major CCaaS and CPaaS platforms (eg, Sprinklr, Twilio,… more
- GCI Communication Corp (Fairbanks, AK)
- …in internet, cable, wireless, LAN/WAN networking, telecommunications, data communications, or telephony topology systems. Preferred : + Relevant telecom industry ... applications, operating systems, and hardware to include security, networking, Internet, and Telephony applications. + SAFETY & SECURITY - Supports a safe work… more
- Baylor Scott & White Health (Dallas, TX)
- …portal is preferred . + Knowledge of customer service values and practices is preferred . + Knowledge of call center telephony and technology preferred . + ... + Experience in a call center, customer service, or healthcare setting is preferred . Should have a moderate understanding of general job aspects. + Requires good… more
- Sanford Health (Sioux Falls, SD)
- …Windows systems Linux systems Highly Desired Skills: Cisco Unified Communications Telephony Experience SQL Preferred Skills: JSON Programming Languages (Python, ... Experience in a healthcare setting and ServiceNow Event Management experience preferred . Strong technical background including experience in JSON, Rest API and… more
- Santander US (Austin, TX)
- …Strong knowledge and experience with workforce management software (Aspect or Genesys preferred ) and telephony systems (eg, Automatic Call Distributors, IVR ... systems). + Good working knowledge of Excel, and the ability to organize/analyze data in a structured manner. + Focused, self-motivated, and reliable with the ability to stay focused on a task and work independently. + Ability to build rapport and trust with… more
- Columbus Regional Hospital (Columbus, IN)
- …Voice certification preferred . + Cisco Intelligent contract Management (ICM) preferred . + Cisco Computer Telephony Integration (CTI) certification for ICM ... direction of VOIP (Voice over Internet Protocol) infrastructure, integration of IP telephony with LAN, WAN and other network-based services. + Provides leadership… more
- Alaska Airlines (Anchorage, AK)
- …+ Minimum age of 18. + Must be authorized to work in the US ** Preferred ** + Experience with telephony and radio communications. + Experience supporting multiple ... limited to: Physical hardware, software configurations, virtual components, networks, telephony , and radio communications. In addition, the Field Services Specialist… more
- TEKsystems (Dallas, TX)
- …and experienced Unified Communications Project Manager to support a large-scale Telephony Modernization Program for a major healthcare system. This initiative spans ... program encompasses 15 distinct projects focused on migrating legacy telephony infrastructure to modern unified communications platforms. The successful candidate… more
- PNC (East Pittsburgh, PA)
- …* Gather and analyze business requirements from stakeholders related to dialer and telephony systems. * Own and manage the product backlog for telephony ... Solutions LOB, and compliance/legal teams to ensure solution alignment. * Ensure telephony solutions comply with all applicable banking regulations and data privacy… more
- Teledyne (Dallas, TX)
- …and troubleshoot of all aspects of Cisco Webex Calling, from migration of legacy telephony solutions to setting up voice call queues for a contact center. + ... + Maintain, manage and troubleshoot Microsoft Teams from a meetings and telephony perspective, including Microsoft Teams Room appliances, panels and IP phones, and… more
- Vail Resorts (NY)
- …SASE/SD-WAN platforms, F5 load balancers, Azure and multi-cloud networking, Avaya telephony , Cloud Contact Center platforms, and Infrastructure as Code (IaC) ... micro segmentation efforts to secure east-west traffic. + Enterprise Telephony & CCaaS + Oversee Avaya telephony ...knowledge of IaC tools like Terraform and CI/CD pipelines. ** Preferred :** + CCNP/CCIE, Check Point CCSE, F5 CTS, Azure… more
- Montana State University (Bozeman, MT)
- …and operation of Montana State University's LAN , WAN , wireless, telephony , and physical network infrastructure. The position requires expertise in networking ... and operation of Montana State University's LAN , WAN , wireless, telephony , and physical network infrastructure. The position requires expertise in networking… more
- CUNY (New York, NY)
- …enterprise applications across campuses. Additionally, they will streamline telephony services, integrate, and consolidate communication systems for improved ... Pure Storage, SAN) to ensure reliable data access. + Deploys and integrates telephony services (eg, Cisco CUCM, Microsoft Teams Telephony ) within virtualized and… more
