- Guest Services (Biwabik, MN)
- …providing professional, welcoming, and efficient services while assisting guests with ticketing , season pass sales, and other various product sales using ... procedures. + Assists with the daily setup, organization, and presentation of ticketing and sales area to ensure a clean, professional, and guest-friendly… more
- SAIC (AL)
- **Description** **SAIC** is looking for a **Service Desk Agent ** for a outstanding opportunity to join our team supporting the USMS. The Tier 1 agent is the ... + Associates degree in IT or related field is preferred , or High School and up to two (2)...attention to detail required). Ability to utilize TEAMS, Email, ticketing system to communicate with the customer and support… more
- Horizon Air (Walla Walla, WA)
- …all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions ... Assist guests with travel needs (eg, answering inquiries, baggage, ticketing , checking-in passengers and boarding flights) in a fast-paced...in the Life of a Horizon Air Customer Service Agent press play on the video above. If the… more
- Robert Half Office Team (Fort Worth, TX)
- Description The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position ... in English required * Excellent verbal and written communications skills in Spanish preferred * Experience in travel or hospitality industries highly preferred *… more
- Insight Global (Braddock, PA)
- …Maintain a professional, user-friendly approach when assisting faculty, staff, and students Ticketing System Management * Log, prioritize, and resolve tickets in IT ... ticketing systems (ServiceNow, Jira, Zendesk) * Monitor and follow...remote troubleshooting * Experience supporting technology in educational settings ( preferred ) * Hands-on experience with MDM platforms (FileWave, NinjaOne,… more
- GE Appliances, a Haier company (Louisville, KY)
- …developing, training, and monitoring AI solutions such as virtual agents, agent assist tools, knowledge automation, generative AI applications, and digital sales ... roadmap to deliver productivity goals, grow revenue, and improve owner and agent experiences. + Evaluate AI platform / toolsets for efficiency and cost,… more
- Ivyhill Technologies LLC (College Park, MD)
- …them to resolution. The TIS will serve as a call center agent providing customer service and addressing/documenting/and resolving stakeholder inquiries or problems. ... regulatory policies, solution codes, resolution steps, and familiarity with the ticketing /telephony system + Possess and apply a comprehensive knowledge across key… more
- Leidos (Norfolk, VA)
- …+ Prepare for, lead, and follow-up on technical training sessions + Track agent performance + Assist Supervisor with ticket analysis + Research mishandled tickets ... metrics + Assist and train SvD agents + Provide environment for continued agent development + Communicate effectively with peers and complimentary support groups for… more
- The Boeing Company (North Charleston, SC)
- …delivery performance + Participates in on-site supplier assessments with the procurement agent (eg, Preferred Supplier Certification, Proof of Process and Rate ... directly with on-site suppliers to support flight line milestones including flights, ticketing and delivery of 787 aircraft. You will also communicate across… more
- Sargent & Lundy (Chicago, IL)
- …in alignment with IT policies. + Manage Help Desk phone system, track agent performance, join/shadows calls for advanced support. Process & Continuous Improvement + ... in IT support, with 2 years in a team lead or supervisory role ( preferred ). + Experience in supporting Windows, macOS, Office 365, Active Directory, and enterprise … more
- Shuvel Digital (Millington, TN)
- HR IT Call Center Agent Onsite Millington, TN Clearance Requirement: Active Secret Required Skills: 1. Security+ certification. Required because contractors will ... Admin access. 2. Good listening, speaking, communication and customer service skills. Preferred Skills: 2-3 years of Call center experience preferred . Day-to-day… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems ... containment as needed. 5. Maintain accurate and detailed documentation within ticketing systems (eg, Jira, ServiceNow), ensuring traceability and knowledge sharing.… more
- Validity (Tampa, FL)
- … Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the use ... of AI to improve support efficiency and effectiveness. + Experience in Email Marketing SaaS a plus. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain… more
- JPMorgan Chase (Houston, TX)
- …with FROSCH, where we offer more than just a job. As a full-time ARC/IAR Agent , you will join our esteemed team of accounting professionals. We are looking for ... the IAR and TRAMS systems to maintain consistency and accuracy in ticketing information. + Reviewing and reconciling the Airline Reporting Corporation (ARC) report… more