- WorldVia (Roswell, GA)
- WorldVia seeks a highly experienced Customer Care Air Ticketing Agent to join our Air Services team. As an Air Ticketing Agent , you will an integral part ... our continued growth by supporting our members with airline ticketing needs. Your expertise in customer service, airline ...state or local laws. Requirements 3-5 years travel industry systems GDS, Worldspan, Sabre,TRIO, and Agent Air… more
- San Diego Padres (San Diego, CA)
- …* Readily accesses, interprets, and understands all account information on the ticketing system . Maintains current knowledge of account functions, price types, ... a long way. Your role as a Ticket Operations Agent : Ticket Operations Agent (TOA) is a...payment codes, and problem-solving or research-oriented commands in the ticketing system * Organizes and prioritizes work… more
- ClearlyAgile (Tampa, FL)
- …calling, tool use, or API integration to extend agent capabilities. System Integration + Connect agents to internal systems , databases, knowledge bases, ... AI Agent Developer (LLM Specialist) Role Overview The AI...This role focuses on enabling complex workflows, reasoning capabilities, system integration, and secure data interaction across enterprise environments.… more
- Google (Mountain View, CA)
- …customer web based portal, backend systems built on salesforce, Fiber Management systems , customer agent and ticketing tools, OSS, ERP and billing ... The projects are related to software developed by the systems and tools teams and overseeing the development of...the development of home routers for Fiber customers. Fiber systems leverage cloud based deployments environments. The suite of… more
- City of Minneapolis (Minneapolis, MN)
- …articles, obtain and enter customer information and navigate through IT ticketing system * Good organizational, multi-tasking and time-management skills ... IT Service Desk Agent I - In-Person Support Print (https://www.governmentjobs.com/careers/minneapolismn/jobs/newprint/5120128) Apply IT Service Desk Agent I -… more
- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with ... the use of AI to improve support efficiency and effectiveness. + Experience in Email Marketing SaaS a plus. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and… more
- Guest Services (Biwabik, MN)
- …providing professional, welcoming, and efficient services while assisting guests with ticketing , season pass sales, and other various product sales using ... point-of-sale systems , as well as offering general resort information. Guest...Assists with the daily setup, organization, and presentation of ticketing and sales area to ensure a clean, professional,… more
- Alaska Airlines (Ketchikan, AK)
- …that are all designed to take you places. **Role Summary** The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). ... responds to guest inquiries and performs various tasks in ticketing , check-in, and boarding areas. This is a union...challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees.… more
- SAIC (AL)
- …skills (accuracy and attention to detail required). Ability to utilize TEAMS, Email, ticketing system to communicate with the customer and support staff. + ... **Description** **SAIC** is looking for a **Service Desk Agent ** for a outstanding opportunity to join our...computer equipment assigned and ensure all software and operating systems are updated when they are available. + Complete… more
- Horizon Air (Walla Walla, WA)
- …all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions ... Assist guests with travel needs (eg, answering inquiries, baggage, ticketing , checking-in passengers and boarding flights) in a fast-paced...in the Life of a Horizon Air Customer Service Agent press play on the video above. If the… more
- State of Indiana (Indianapolis, IN)
- Ticket and Customer Service Agent Date Posted: Oct 16, 2025 Requisition ID: 467081 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career ... Museum and Historic Sites (ISMHS) is a statewide museum system with 12 locations, including a central museum based...time. Role Overview: The part-time Ticket and Customer Service Agent works in the Visitor Services Department to assist… more
- Insight Global (Braddock, PA)
- …Maintain a professional, user-friendly approach when assisting faculty, staff, and students Ticketing System Management * Log, prioritize, and resolve tickets in ... IT ticketing systems (ServiceNow, Jira, Zendesk) * Monitor and follow up on open tickets to meet SLA requirements * Document solutions and update the knowledge… more
- Robert Half Office Team (Fort Worth, TX)
- Description The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position ... skills are required * Proficiency with Microsoft Office, Outlook, CRM, and ticketing /tracking systems required * Organized with the ability to multitask,… more
- SkyWest Airlines (Salina, KS)
- …as needed + Conduct briefings and meetings with station personnel + Cross Utilized Agent Duties as required **Minimum Requirements** + Be at least 18 years of age ... goal oriented + Ability to work under pressure + Thorough understanding of ticketing /gate/ramp procedures + Ability to lift 50+ pounds consistently, with or without… more
- Montage Marketing Group (Rockville, MD)
- …contracting environment, you will oversee IT operations from everyday helpdesk ticketing through systems administration, vendor management, budgeting, and ... for a great opportunity to drive organizational strategy and lead hands-on helpdesk/ systems administration efforts? Do you have a strong background in developing and… more
- Leidos (Laurel, MD)
- …communication of status to agency management and internal customers + Use a ticketing system , document repository, and customer tools and applications. + ... support for implementation, troubleshooting and maintenance of Information Technology (IT) systems . Manages IT system infrastructure and any processes related… more
- SAIC (San Diego, CA)
- …help desk procedures. + Log all help desk/networking monitoring interactions in HELIX ticketing system . + Redirect problems to appropriate resources. + Identify ... Information Exchange System (VIXS), and Wireless Reachback System (WRBS) Programs of Record information systems ....with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems . + Strong Oral and written… more
- GE Appliances, a Haier company (Louisville, KY)
- …operations (eg, automated status dashboards, form-fillers, API integrations for ticketing systems ). **Cross-Functional Collaboration (10%):** + Partner with ... developing, training, and monitoring AI solutions such as virtual agents, agent assist tools, knowledge automation, generative AI applications, and digital sales… more
- Ivyhill Technologies LLC (College Park, MD)
- …and office equipment such as Microsoft Office, copiers/scanners, fax machines, phones and ticketing systems + Comply with helpdesk and government agency policies ... new regulatory policies, solution codes, resolution steps, and familiarity with the ticketing /telephony system + Possess and apply a comprehensive knowledge… more
- General Dynamics Information Technology (Albuquerque, NM)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** Computer Systems ,End User Support,Information Technology (IT) Services,Trouble Ticketing ... support on weekends)** **Requirements:** + **Required** : Nuclear Accountability or weapons systems reporting (WSR) experience + **Required** : 2W2 experience +… more
