• AeroVironment (Albuquerque, NM)
    …for users who contact the service desk team through phone, email and ticketing system to ensure that users receive appropriate assistance, status updates and ... a tracking system for usage evaluation. **Position Responsibilities:** + Utilizes ticketing system to communicate, document, schedule and prioritize issues for… more
    DirectEmployers Association (11/05/25)
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  • American Bankers Association (Washington, DC)
    …**Employer of Choice:** ABA is recognized with a _2025_ _Great Company Culture Award_ and _2025 Great Place to Work_ designation! **Job ... Zoom webinars, Zoom Meetings, Zoom Rooms and Teams + Utilize the Freshservice ticketing system for all requests, documentation, and resolution. + Build rapport and… more
    DirectEmployers Association (11/14/25)
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  • Vaco by Highspring (Huntington Beach, CA)
    …and enjoy working in a fast-paced environment? Our client, a well-known consumer goods company , is looking for a Customer Service / Order Entry Specialist to join ... attention to detail Provide customer support and manage order inquiries via ticketing system Track shipments and order statuses; communicate updates to customers and… more
    Talent (10/24/25)
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  • CyrusOne (Allen, TX)
    …monitoring platform + Monitor e-mail queue and log all e-mails within the ticketing system + Monitor ticket queue and follow-up on open tickets within designated ... rotation **Experience/Skills:** 3-5 years customer service experience in a technology company and/or 2 years technical experience in a customer-centric company more
    DirectEmployers Association (11/19/25)
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  • AeroVironment (Petaluma, CA)
    …matter expert, and creatively showcases the 'art of possible' for a company on the forefront of digital transformation. **Position Responsibilities** + Partners with ... in development and overall execution of strategic plans, including leveraging company tracking mechanisms, and creating presentations and reports for the board,… more
    DirectEmployers Association (09/30/25)
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  • Towne Park (Cleveland, OH)
    …with us is rewarding in more ways than one. As a hospitality services company , our commitment is to create smiles by delivering exceptional experiences. When you ... insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company -paid basic life and AD&D insurance as well as short-term and… more
    DirectEmployers Association (11/19/25)
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  • Hawaiian Electric (Honolulu, HI)
    …Analyst - Oahu Date:Oct 22, 2025 Location: Honolulu, Hawaii (HI), US, 96814 Company : hawaiianel We recognize our competitive advantage -- our people. We believe in ... and who carry out the continued success of the company . Our employees are committed to the company...services and system architecture protocols. + Knowledge of trouble ticketing systems and performance/trend analysis tools. + Knowledge of… more
    DirectEmployers Association (08/26/25)
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  • Red River (Lexington, MA)
    …compliance policies, and app protection for various device types + Ticketing system/SLA experience (ServiceNow preferred) + Intermediate knowledge of Backup ... here. If you are ready to join a growing company , please submit your resume and cover letter (optional)....state or federal law is wholly inconsistent with our company values and will not be tolerated. In order… more
    DirectEmployers Association (11/05/25)
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  • SanDisk (Milpitas, CA)
    ** Company Description** Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today's needs and ... Dayforce . ADP Celergo, Global View, Smart Compliance . Ticketing systems and time & attendance platforms **Additional Information**...the power and potential of diversity. As a global company , we believe the most effective way to embrace… more
    DirectEmployers Association (10/22/25)
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  • CyrusOne (Sterling, VA)
    …monitoring platform + Monitor e-mail queue and log all e-mails within the ticketing system + Monitor ticket queue and follow-up on open tickets within designated ... Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to...only enhances customer satisfaction but also contributes to the company 's overall success. CyrusOne is a leading global data… more
    DirectEmployers Association (11/14/25)
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  • NuAxis Innovations (Reno, NV)
    …NV** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government ... government contracting environment. . Familiarity with ServiceNow, Remedy, or other ITSM/ ticketing platforms. . Certifications such as CompTIA A+, Network+, or ITIL… more
    DirectEmployers Association (11/19/25)
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  • Serta Simmons Bedding (Doraville, GA)
    …of the Future of Sleep!** At Serta Simmons Bedding (SSB), we're more than a mattress company , we're a leading global sleep company with a mission to help people ... Partner with IT to resolve break/fix issues via standard ticketing . + Collaborate with the Creative Team and DAM...+ Annual employee contribution to HSA + 401K with company match + Paid Time Off / Vacation +… more
    DirectEmployers Association (10/14/25)
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  • Olympus Corporation of the Americas (Westborough, MA)
    …software product evolves. + Shares project statuses with internal stakeholders, ensuring company is always driving forward. + Evaluates ongoing customer needs. + ... and practices. + Experience with customer relationship management (CRM) systems and support. ticketing tools. + Travel up to 50% of the time. **Why join Olympus?**… more
    DirectEmployers Association (10/28/25)
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  • Applied Research Associates, Inc. (Raleigh, NC)
    …resolve cross-domain incidents. + Maintain accurate and clear records within the ticketing system and contribute to internal documentation. **Tier 1 Cloud Support ... job for you please apply online at https://www.ara.com/job-search today! ** COMPANY INFORMATION:** Applied Research Associates, Inc. is an employee-owned… more
    DirectEmployers Association (10/22/25)
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  • Integra LifeSciences (Cordova, TN)
    …essential duty satisfactorily. Primary responsibilities are to: + Monitor Helpdesk ticketing system. Provide timely and professional PC and peripheral support via ... + Create, maintain, and delete Windows Active Directory accounts in accordance with company standards. Ensure integrity of data by limiting access to all network… more
    DirectEmployers Association (09/16/25)
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  • NuAxis Innovations (Washington, DC)
    …DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government ... + Active listening skills and effective communication strategies + Enterprise ticketing application experience - BMC Remedy Service Management experience preferred +… more
    DirectEmployers Association (11/13/25)
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  • GCI Communication Corp (Anchorage, AK)
    …tool related activities are required. + Use technology to improve ticketing systems to support internal metrics, compliance with regulations, license, and ... job specific certifications. DRIVING REQUIREMENTS: + This position requires driving a company -owned vehicle, company provided vehicle, or a personal vehicle on… more
    DirectEmployers Association (10/03/25)
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  • iconectiv (Bridgewater, NJ)
    …verbal) have self-initiative and self-direction in a fast paced, growth-oriented company . **Key responsibilities include:** + Support the restoration of the ... Any experience with Service Now or Jira or similar ticketing system is a must + ITIL certification is...insurances. Employees will be eligible to participate in our Company 's 401k plan and will be eligible for … more
    DirectEmployers Association (09/27/25)
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  • Banc of California (Durham, NC)
    …YOUR CAREER** Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of ... and training projects as required. Performs all duties in accordance with the Company 's policies and procedures, all US state and federal laws and regulations,… more
    DirectEmployers Association (09/16/25)
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  • Terumo Medical Corporation (Elkton, MD)
    …Date: Nov 6, 2025 Req ID: 5285 Location: Elkton, MD, US Company : Terumo Medical Corporation Department: TMC Information Technology Terumo Medical Corporation (TMC) ... for service requests. + Enter tickets in Service Desk ticketing software and accurately categorize, prioritize and record information...or any other category protected by law. As a Company , we value diversity of background and opinion, and… more
    DirectEmployers Association (11/07/25)
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