- IBM (Frederick, MD)
- …week at our Rocket Center, WV location. We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...1 + year of experience in customer service or help desk role. * Basic understanding of… more
- IBM (Rocket Center, WV)
- **Introduction** We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...1 + year of experience in customer service or help desk role. * Basic understanding of… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- SAIC (Washington, DC)
- …on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the Machine-assisted Analytic Rapid-repository ... an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not limited… more
- Robert Half Technology (Charlotte, NC)
- …a proactive recruiting opportunity. We are building a pipeline of Tier 1 IT Help Desk Technicians to support incoming demand. Candidates will be the ... in the ITSM system + Escalate complex issues to Tier 2 technicians Requirements Qualifications: + 0-2 years of... 2 technicians Requirements Qualifications: + 0-2 years of IT/ help desk experience + Familiarity with Windows/Mac… more
- General Dynamics Information Technology (Quantico, VA)
- …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career in enterprise… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help ... 1 to Tier 2. * Act as a member of the Tier 1 Help Desk , providing end-user support. * Anticipated split between the helpdesk lead role and… more
- St. George Tanaq Corporation (Washington, DC)
- …performance reviews, and ensure adherence to quality standards. **Operational Management** + Oversee Tier 1 Help Desk operations providing front-line ... Project Manager - Technical Support Services/ Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA)...a **Project Manager** to oversee the full lifecycle of Tier 1 -3 Technology Support Services for our… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
- DATAMAXIS (Libertyville, IL)
- …mindset who thrive in a fast-paced, large corporate environment. Description: We are looking for Tier 1 Help Desk Analyst to assist in support ... IL is seeking a driven, creative and hard-working individual for our IT Help Desk (Monday-Friday 8am-5pm). We seek candidates with an entrepreneurial… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by… more
- TEKsystems (Morrisville, NC)
- … Desk Group: Team is made up of both Tier 1 and Tier 2 Help Desk individuals. This individual team is about 5 Service Desk Techs. This team ... tickets a day) Tickets will get funneled from the tier 1 team, some walk ins. About...someone who has about 2-3 years of experience. Skills Help desk , Service desk , Troubleshooting,… more
- CACI International (Fort Meade, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- COMSO, Inc (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- General Dynamics Information Technology (Fairfax, VA)
- …Business Systems (CBSOM). As the Task Order Lead - Program Services supporting Cyber Security and Tier 1 Help Desk , you will lead the team providing ... database firewalls + Complete security impact assessments on change requests + Provide Tier 1 Help Desk services for 15+ business applications, including… more
- COMSO, Inc (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- Themis Insight (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- M. C. Dean (Arlington, VA)
- …complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... engineering, and cybersecurity industries. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit.… more