- Merck & Co. (Durham, NC)
- …of electrical maintenance and repair of electrical systems and equipmentActively lead the daily Tier 1 process and participate in the Tier 2 as ... Material(s):N/ARequired Skills:Coaching, Coaching, Computerized Maintenance Management Systems (CMMS), Customer Service Management, Customer Value Management, Data Analysis Management, Electrical… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise ... part in keeping operations running smoothly while delivering exceptional service to end users. This is a great opportunity...with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services,… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service -desk-analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... team member direction and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience. Current ITIL Foundation… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to provide excellent customer...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- Wolters Kluwer (Philadelphia, PA)
- …be 8:00am ET - 5:00pm. You will report to the Manager, Customer Service Operations. **RESPONSIBILITIES** + Receive, evaluate, and answer customer problems and issues ... in a timely manner following established customer service procedures via phone and email + Maintain or...**QUALIFICATIONS** **Education:** 2+ years' experience in a B2B technical service role or equivalent education **Experience:** + Knowledge of… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... Tier 1 Technician is primarily responsible for... Tier 1 Technician is primarily responsible for working on a...management practices. + Act as a mentor to Level 1 Customer Service Representatives. + Responsibilities aligned… more
- Palo Alto Networks (Santa Clara, CA)
- …candidate is one who has direct experience building network and security business with a Tier 1 Service Provider(s), as a leading SD-WAN / SASE provider, ... execution for our SD-WAN and SASE offerings for Managed Service Providers (MSP) and Managed Security Service .../ MSSP routes to market by recruiting new strategic Tier 1 or Tier 2… more
- Parsons Corporation (Colorado Springs, CO)
- …(SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 ( Service Desk) and Tier 2 (Escalation) problem ... systems, Group Policy configuration, WSUS, Bitlocker, SQL Server, Internet Information Service (IIS), Windows Server 2019/2022, and Windows 10/11 + Works with… more
- Elevance Health (Norfolk, VA)
- …REVIEW ANALYST I** will be responsible for providing non-clinical review and analysis of non-complex Tier 1 post service medical claims. **How you will make ... **Medical Review Analyst I** **Hybrid 1 :** This role requires associates to be in-office...reviews. + Reviews, analyzes and renders determinations on assigned Tier I requests. + Serves as a liaison between… more
- Epsilon, Inc (Weaverville, NC)
- …needs. **The Solution Center Culture** : Epsilon's Solution Center is comprised of skilled Tier 1 - 3 service technicians who provide 24/7/365 support ... to various commercial businesses and government agencies. Our Service team thinks big and develops solutions to complex...day:** As Solution Center Technician I, you will perform Tier I information technology related help desk duties by… more
- Fujitsu (Richardson, TX)
- …. Req ID:16229 Position Overview As a Senior Client Executive for a Tier 1 Communication Service Provider (CSP), you will serve ... * Proven track record as Client Executive or Key Account Management with Tier 1 Communications Service Providers * Deep understanding of service … more
- Cardinal Health (Denver, CO)
- …efficiency and help to ensure budget accountability and savings opportunity identification. + Provide tier 1 Logistic Service Provider support; Tier ... the customer. Management of transportation assets and systems to gain greater service , cost efficiency and optimization of processes. **_Location_** This is an… more
- Amentum (Oak Ridge, TN)
- Amentum's Nuclear Projects is a Tier 1 service provider to the US Department of Energy, we deliver safe and innovative solutions at complex nuclear cleanup ... Join us and love what you do! **Qualifications:** + 1 year of experience specializing in Structural Design with...Ability to autonomously develop 3D Models and drawings + 1 + years of experience with Structural Design in REVIT… more
- NuAxis Innovations (Washington, DC)
- …seeking a talented and motivated ** Service Desk Manager** for a Full-Time position. **Summary:** The Service Desk Manager oversees Tier 1 and Tier 2 ... Desk Manager** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal... service desk KPIs. + Drive knowledge management, self- service portal adoption, and Tier 0 enablement… more
- Enterprise Mobility (St. Louis, MO)
- …in a platform like Jira and Confluence **Preferred** : + Experience managing external Tier 1 service provider relationships + Experience managing other ... experience. You will also collaborate across the organization and with our managed service providers to ensure the cohesive planning and execution of day-to-day and… more
- Linchpin Solutions, Inc. (Tampa, FL)
- SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time Description If you are looking for an ... currently hiring for a dynamic and experienced SATCOM Technician Tier 1 . Clearance:Active DoD TS/SCI Clearance Work...issues to appropriate offices. + Track and manage automated service interruptions for the network users' awareness. + Resolve… more
- Koniag Government Services (Washington, DC)
- Tier 1 Network Administrator Washington, DC, USA Req #283 Wednesday, April 30, 2025 **Arlluk Technology Solutions,** a Koniag Government Services company, is ... seeking a Tier 1 Network Administrator to support **ATS**...initial point of contact for network issues, outages, and service requests. Responsibilities include monitoring network performance, triaging incidents,… more
- Amentum (Idaho Falls, ID)
- Amentum Nuclear Projects a is a Tier 1 service provider to the US Department of Energy and Atomic Energy of Canada Limited, we deliver safe and innovative ... and private sector. The Amentum business model allows us to successfully service our clients, leverage our integrated services, and provide our employees with… more
- Proven IT (Phoenix, AZ)
- Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT Apply Job Type Full-time Description The Tier I Engineer is ... This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...maintain confidentiality of information + Excellent organizational and customer service skills + Must be a self-motivated individual with… more
