- Merck & Co. (Durham, NC)
- …with team members, and actively participates in team meetings, including Tier 1 discussions.Work Management and Prioritization:Prioritizes and schedules ... GEDRequired Experience and SkillsModerate level of relevant industry experience (minimum 1 years of plant maintenance or technical experience).Experienced… more
- Raytheon (Tewksbury, MA)
- Date Posted:2025-02-18Country:United States of AmericaLocation:MA131: Tewksbury, MA Bldg 1 Assabet 50 Apple Hill Drive Assabet - Building 1 , Tewksbury, MA, 01876 ... include supporting development or production, leading proposal activities, and technical management of both engineering disciplines and suppliers for programs… more
- TEKsystems (Overland Park, KS)
- Description Tier 1 Support This team will operate from both Overland Park, KS and Frisco, TX on a 24x7 basis. The team will primarily focus on monitoring the ... again upon incident resolution. * Resolve incidents, based on work instructions provided by the Tier 2 team. * Knowledge of ITIL v3 is recommended * Fulfill the role… more
- Robert Half Technology (Nashville, TN)
- …where on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join...be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless… more
- PeaceHealth (Vancouver, WA)
- …Swing with possible weekend hours** + **Location: OR, WA, AK with preference 1 hour drive to facility** **Job Summary** Provides first level support for technology ... issues or is able to escalate issues on behalf of caregivers to appropriate technical support personnel. **What you will enjoy** + Serves as first point of contact… more
- TekSynap (St. Louis, MO)
- …Technology Enterprise III (SITE III).TheTier 2 Help Desk System Administrator provides Tier 1 and 2 technical software,hardwareand network problem ... users through step-by-step solutions or may provideexpertiseto solve first and second tier technical support issues for end-users of the organization's products… more
- Xylem (Adelaide, ND)
- …aligns with customer needs andbusiness goals. About you: + Minimum 5 years' experience in tier 1 technical support / engineering roles + Bachelor's degree in ... and issues with precision and efficiency. + Offering direct, high-quality technical guidance to tier 1 utilities, partners, and distributors. + Maintaining… more
- Quality Technology Services, LLC (Suwanee, GA)
- …**Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee issues ... The Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR) will be...PM, days vary + Second Shift: 4 PM - 1 AM, days vary + Third Shift: Midnight -… more
- Actalent (Oconomowoc, WI)
- …to support customer satisfaction. + Utilize problem-solving skills and make decisions for Tier 1 Technical Service Representatives on product concerns under ... Job Title: Technical Service RepresentativeJob Description Join our dynamic team as a Technical Service Representative, where you will engage with customers via… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
- RTX Corporation (Springfield, VA)
- …subcontractors, peers, customers, and product vendors, to provide Tier 1 troubleshooting toward resolution of technical system anomalies. + They ... + Experience in the Intelligence Community (IC). + Familiar with technical documentation. + Comfortable performing normal duties collocated with the customer… more
- Robert Half Technology (Nashville, TN)
- …Support Team. Key Responsibilities + Technical Support & Incident Handling: + Provide Tier 1 technical support and resolve service requests related to ... and support. + Triage, research, and resolve basic incidents, ensuring issues beyond Tier 1 are escalated appropriately. + Member Interaction & Communication: +… more
- Globus Medical, Inc. (Audubon, PA)
- …written and verbal communication skills + **Problem-Solving** : Ability to set priorities, solve tier 1 technical issues, and escalate when needed + ... the location. **Essential Functions** **:** **Service Operations:** + Provide tier II technical support, diagnosing and resolving...that the Audubon HQ relies upon + Server as Tier 1 support to ensure that business… more
- Trace Systems Inc (Shaw AFB, SC)
- …for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; Plan, analyze, design, develop, ... "glue-ware" to support operational client applications and security patches; Provide Tier 2 technical support; Install, configure, operate, manage, troubleshoot,… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Proving Grounds, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users under the ... issues efficiently while escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers,… more
- Robert Half Technology (Lewis Center, OH)
- …processes. * Familiarity with Microsoft technologies and related troubleshooting. * Experience in Tier 1 technical support or similar roles. * Ability ... with hardware refresh projects, ensuring timely and accurate replacements. * Provide Tier 1 support by troubleshooting and resolving basic technical issues.… more
- General Dynamics Information Technology (Mclean, VA)
- …Administrator. The candidate is a systems administrator with a strong aptitude to troubleshoot Tier 1 technical problems in real-time both independently and ... and collaboration skills, a self-starter who does not need training in system administration/ Tier 1 support fundamentals, and flexible enough to work on a… more
- Robert Half Technology (Oak Brook, IL)
- …have an exceptional IT experience, this role is for you. Job Responsibilities + Provide Tier 1 technical support to end-users in a Windows-based environment. ... & Skills + 1 -3 years of experience in Help Desk or Technical Support roles in a Windows environment. + Hands-on experience with Active Directory administration.… more
- Belcan (Cincinnati, OH)
- …for providing quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support for incoming queries ... assistance via phone, e-mail, or in person. - Diagnose, research and resolve tier 1 technical hardware and software issues. - Effectively advise and assist… more
- Trace Systems Inc (Shaw AFB, SC)
- …AFB, SC. The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... resolution of basic client hardware and software issues); Provide Tier 1 hands-on support to users on...requirements, US Citizenship is required. DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher GENERAL EXPERIENCE: Responding… more
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