- Raytheon (Tewksbury, MA)
- Date Posted:2025-02-18Country:United States of AmericaLocation:MA131: Tewksbury, MA Bldg 1 Assabet 50 Apple Hill Drive Assabet - Building 1 , Tewksbury, MA, 01876 ... will include oversite of material delivery, build, and test. The work will involve support in the IADC facility as well as suppliers (as needed). CONUS And OCONUS… more
- TEKsystems (Overland Park, KS)
- Description Tier 1 Support This team will operate from both Overland Park, KS and Frisco, TX on a 24x7 basis. The team will primarily focus on monitoring the ... again upon incident resolution. * Resolve incidents, based on work instructions provided by the Tier 2 team. * Knowledge of ITIL v3 is recommended * Fulfill the role… more
- Robert Half Technology (Nashville, TN)
- … is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Quality Technology Services, LLC (Suwanee, GA)
- …vary **Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee ... The Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR) will be...for critical/high tickets with OSC engineers **Basic Qualifications:** + 1 -2 years of Helpdesk, Application Support , Service… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Xylem (Adelaide, ND)
- …that aligns with customer needs andbusiness goals. About you: + Minimum 5 years' experience in tier 1 technical support / engineering roles + Bachelor's ... and IoT devices. The role: + Providing expert engineering support to address technical customer queries across...issues with precision and efficiency. + Offering direct, high-quality technical guidance to tier 1 … more
- Robert Half Technology (Nashville, TN)
- … Team. Key Responsibilities + Technical Support & Incident Handling: + Provide Tier 1 technical support and resolve service requests related to ... call center tracking tools and handling inbound calls for Tier 1 tech support or...Customer-First Mindset: + Commitment to creating a seamless, professional support experience for members. + Technical Expertise:… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; Plan, analyze, design, ... support operational client applications and security patches; Provide Tier 2 technical support ; Install, configure, operate, manage, troubleshoot, repair,… more
- KBR (Bethesda, MD)
- …position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account administration, ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- Southern Glazer's Wine and Spirits (Geismar, LA)
- …operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier 2 ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed by… more
- Southern Glazer's Wine and Spirits (Shakopee, MN)
- …operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier 2 ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed +… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role is critical to ... while escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers, printers, VDIs, and… more
- Robert Half Technology (Lewis Center, OH)
- …deployment processes. * Familiarity with Microsoft technologies and related troubleshooting. * Experience in Tier 1 technical support or similar roles. * ... hardware refresh projects, ensuring timely and accurate replacements. * Provide Tier 1 support by troubleshooting and resolving basic technical issues. *… more
- University of Washington (Seattle, WA)
- …information and specifications; create and maintain test systems. + Provide tier 1 level technical support for our clinical laboratory system; ... and enhancing, and hardware support . + Consult with and provide technical support and expertise to users in a variety of computing environments; analyze user… more
- Trace Systems Inc (Shaw AFB, SC)
- …in Shaw AFB, SC. The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call ... resolution of basic client hardware and software issues); Provide Tier 1 hands-on support to...requirements, US Citizenship is required. DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher GENERAL EXPERIENCE: Responding… more
- Trace Systems Inc (Shaw AFB, SC)
- …and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); Add and remove ... AOC Network Administrator I to join our team in support of the AFCENT Combined Air Operations Center (CAOC)...COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. Provide Tier 2 technical support (diagnosis,… more
- Robert Half Technology (Oak Brook, IL)
- …have an exceptional IT experience, this role is for you. Job Responsibilities + Provide Tier 1 technical support to end-users in a Windows-based ... with professionalism and clarity. + Escalate unresolved issues to higher- tier support when necessary, ensuring minimal disruption...1 -3 years of experience in Help Desk or Technical Support roles in a Windows environment.… more
- Parker Hannifin Corporation (Erie, PA)
- …users. ESSENTIAL JOB FUNCTIONS: + Provide tier 1 and tier 2 technical support to end-users in office and production areas, resolving hardware, ... a dedicated and proactive IT Infrastructure Analyst - Site Support to provide day-to-day tier 1...methods applicable to the work area. + Provide after-hour technical support as needed. + Overnight travel… more
- Parker Hannifin Corporation (Indianapolis, IN)
- …not have direct reports. + Provide tier 1 and tier 2 technical support to end-users in office and production areas, resolving hardware, software, ... a dedicated and proactive IT Infrastructure Analyst - Site Support to provide day-to-day tier 1...methods applicable to the work area. + Provide after-hour technical support as needed . + Overnight… more
- Trace Systems Inc (Shaw AFB, SC)
- …more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff) Install, configure, operate, ... support operational client applications and security patches; Provide Tier 2 technical support ; Install, configure, operate, manage, troubleshoot, repair,… more
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