- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Administrator I Location: Shaw AFB, SC Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Administrator I ... The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis,… more
- TEKsystems (Wilsonville, OR)
- …o Troubleshoot Mac and Windows hardware, operating systems and software, and mobile devices o Ensure that all issues and requests are documented accurately ... o Monitor and triage incoming tickets in the IT Helpdesk Ticket Queue o Provide timely response to all...of all client assets including desktops, laptops, printers and mobile devices. o Some travel may be required *… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- NTT America, Inc. (Sacramento, CA)
- …requisite skill level, normally obtained with 4-6 years of related experience. + MCSE or 2 years of Helpdesk Experience + 3-4 years of experience working in a ... This includes Incident Management, Monitoring, Call Center support, and Tier 1 technical support for NTT Customers and Employees.... Helpdesk , NOC, or Service Desk. + 2 -4… more
- City of New York (New York, NY)
- …- Ensure high levels of customer service quality and availability by working closely with Tier 2 , Tier 3 and Vendor support groups. - Make determination ... technical support to RCDA staff. - Maintain and support computer hardware, software, mobile devices and telephone issues. - Create and manage assigned tickets using… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …Specialist will support the DEVCOM Analyst Center (DAC). This role provides above baseline/ Tier 2 concierge-like support to more than three hundred users by ... Specialist role encompasses support in various areas of hardware, software, mobile devices, networking (VPN and Citrix), system administration, licensing management,… more
- Koniag Government Services (Carlsbad, NM)
- …Works under the general direction of the IT Operations Manager + Provides top- tier support to end users for either workstation and server applications and/or ... user problems. + Escalates unresolved issues to Senior IT Helpdesk or IT Operations Manager. **Education:** + Requires 4...Science or a related field may be substituted for 2 years of relevant experience. + The substitution of… more
- University of Colorado (Boulder, CO)
- …deploying, and solving hardware and software issues for desktops, laptops, mobile devices, and peripherals. It also includes proactive management of computer ... by day but will fall within 7:30 am-7:00 pm. 1- 2 times per week, the shift will end at...experience and/or education. + Substitution: Experience in desktop or helpdesk support, supporting Windows and Mac computers may be… more
- RWJBarnabas Health (Oceanport, NJ)
- …expert over the entire Microsoft 365 environment. They will provide effective and efficient Tier 2 -level service desk support of all user issues for both ... Facility:RWJBarnabas Health Corporate Services Department:IT&S Collaboration Location: SBC Corporation, 2 Crescent Place, Oceanport, NJ 07757 The administrator will… more
- CAI (Beaverton, OR)
- …multiple projects under minimal supervision or guidance + Must be able to provide 1st/2nd tier support for most helpdesk related issues + Should be willing to ... Position is Sunday-Thursday, first shift. Position is in Beaverton, Oregan with possible 1- 2 days a week in Camas, WA. **What You'll Do** + Perform tasks… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... troubleshooting, and configuring PC Hardware and peripherals. + End-User desktop support, mobile device support, email support, phone support, etc. + A+,Network+ or… more