- General Dynamics Information Technology (Chantilly, VA)
- …+ Effectively collaborates across teams to support program objectives + Debugs issues and provides tier 3 help desk support if needed **DESRED SKILLS ... people are our differentiator. As a software developer and help ensure the mission is never interrupted. At GDIT,...security of our nation as a software developer can help ensure the mission is never interrupted. At GDIT,… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Location:...requests to Tier 2, System Integrators, and Tier 3 Teams when appropriate to resolve more ... Position requires an active security clearance Years of Experience: 1- 3 years related experience Roles and Responsibilities: Reasonable accommodations...point of entry for support requests within the 24/7 Tier 1 service desk at the Support… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to build ... Analyst ( Tier 1), End User Engineering About us: RKON...on experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you ... within the IT support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS):...services, following documented procedures and escalating unresolved issues to Tier 3 staff. + Adhere to established… more
- T and T Consulting Services (San Antonio, TX)
- …**Required Skills & Qualifications:** + 3 + years experience supporting IT Help Desk + Experience using ServiceNow ticketing system + Experience with ... in the ARNORTH G-6 Information Technology Division at three ( 3 ) locations on Joint Base San Antonio, Fort Sam...Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum… more
- Robert Half Technology (Nashville, TN)
- …helping them become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's...to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first… more
- Robert Half Technology (Nashville, TN)
- …work on strategies to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require advanced ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT...to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key… more
- Rock Family of Companies (Detroit, MI)
- …and quality with speed + Research and implement new technologies + Provide tier 3 support for Help Desk /Desktop personnel + Participate in an on-call ... collaboration tools, endpoint management, telecom services, and technology support to help team members stay productive. Software Services focuses on data… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help Desk Specialist - (694) Share this job as a link in your status update to LinkedIn. Job Title Help Desk Technician / ... Video Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and … more
- National Express (Lisle, IL)
- …North America. Learn more at nellc.com. National Express LLC is currently seeking a ** Help Desk Analyst** to work from our corporate office in Lisle, Illinois. ... Problem resolution may involve the use of diagnostic and help desk tracking tools. In addition, this...use of computers and applications + Assisting desktop support, Tier 2, and Tier 3 … more
- City of West Des Moines (West Des Moines, IA)
- …2025 Job Summary Under the general direction of the ITS Operations Manager, performs Tier 2 (specialized, mission-critical help desk support) and some ... Tier 1 (routine help desk support) desktop, laptop, operating system,...asset tracking, and recycling. Deadline to Apply Thursday, July 3 , 2025 @ 11:59 PM Requirements High School Diploma… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology...and applicable Tier support levels. * Escalate Tier 3 tickets by entering them in a ... Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution.… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on… more
- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... - Create and manage assigned tickets using the KACE help desk system or similar system. -...customer service quality and availability by working closely with Tier 2, Tier 3 and… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a highly motivated and experienced Tier 2 Help Desk Support...+ 3 + years of experience in a Tier 2 IT Help Desk ... end-users, resolving complex hardware and software issues, and escalating problems to Tier 3 support when necessary. This role requires a strong understanding of… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... services forwarded from the IT Help Desk that may require hands on...assist with backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding… more
- Chenega Corporation (Melbourne, FL)
- **Req ID:** 36422 **Summary** ** Help Desk Technician II** **Melbourne, FL** Are you ready to enhance your skills and build your career in a rapidly evolving ... competitive labor rates to fulfill day-to-day contract operations. The ** Help Desk Technician II** will be part...business activity of the organization's end user(s). + Provide tier 1 support to end users for either PC,… more
- Tarleton State University (Stephenville, TX)
- …efficiency. + Ensures integration of the service desk with other IT support functions ( Tier 2 and Tier 3 ). + Leverages IT Service Management (ITSM) tools ... Job Title Service Desk Manager Agency Tarleton State University Department User...point of contact for IT support. This role oversees Tier 1 service delivery through phone, walk-in, and online… more
- UHS (Binghamton, NY)
- …Install, modify and repair computer software. Primary Department or Work Location: Help Desk , UHS Information Systems Operations Primary Work Shift: Day ... Resolution: Resolve simple problems without needing to escalate to Tier 2 or 3 support. + Escalation:...+ High School Diploma or equivalent plus 2 years Help Desk experience. Why You'll Love Working… more