- General Dynamics Information Technology (Quantico, VA)
- …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER II HELP DESK ANALYST WILL MAKE AN ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II ** with GDIT. A career in enterprise IT means connecting… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- Robert Half Technology (Cedar Rapids, IA)
- …the 4th of July and then start a new role! We are looking for a dedicated Help Desk Tier I/ II team member to join our client's team in Cedar Rapids, ... continuous improvement. Requirements * At least 1 year of experience in a help desk or IT support role. * Solid understanding of computer hardware and… more
- Epsilon, Inc (Greenville, SC)
- …Service Desk Agent I, you will perform Tier I and Tier II information technology related help desk duties through phone and email support. You ... **Service Desk Agent I** **Who is Epsilon:** Epsilon is...APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked with… more
- T and T Consulting Services (San Antonio, TX)
- …peripheral devices. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + ... Skills & Qualifications:** + 3+ years experience supporting IT Help Desk + Experience using ServiceNow ticketing...documentation. **Certifications (Required):** + This is an IAT (Level II ) position as defined in DoD 8570.0 I-M which… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite....monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to ... begin an exciting and challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will also… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and ... challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more
- Nightwing (Pensacola, FL)
- …**Responsibilities include:** + Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... incident response (tiered support model), using an Incident Management System. + Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root… more
- TekSynap (MA)
- …a drug screen + Must be a US Citizen **Overview** We are seeking a part time ** Tier I Help Desk Technician** to provide high quality technical support to our ... tickets accurately and efficiently. + Collaborate with other Tier I and Tier II ...end users. The Tier I Help Desk Technician...end users. The Tier I Help Desk Technician will be responsible for… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst...+ Three years relevant experience + DoD IAT Level II Certification is required. + DoD Secret Clearance is required. ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst...Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...- can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher Required ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...experience based on position level + 8570 IAT Level II and Computing Environment eg MD-100 or higher? Preferred… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to build ... Analyst ( Tier 1), End User Engineering About us: RKON...on experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into opportunity as ... looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier ...of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly… more
- City of West Des Moines (West Des Moines, IA)
- Help Desk Specialist II +...the general direction of the ITS Operations Manager, performs Tier 2 (specialized, mission-critical help desk ... support) and some Tier 1 (routine help desk support) desktop, laptop, operating system, software, M365, telephony, basic networking and mobile offices… more
- Chenega Corporation (Melbourne, FL)
- **Req ID:** 36422 **Summary** ** Help Desk Technician II ** **Melbourne, FL** Are you ready to enhance your skills and build your career in a rapidly evolving ... competitive labor rates to fulfill day-to-day contract operations. The ** Help Desk Technician II ** will...business activity of the organization's end user(s). + Provide tier 1 support to end users for either PC,… more
- V2X (Madison, MS)
- **Description** CTC Help Desk Specialist II Journeyman (C.5.2) - Provides first level helpdesk support, via phone, computer, in person, and through ... detailed work logs and technical documentation, escalating issues to Tier 2 as needed, setting customer expectations for follow-ups....work queues Understanding and utilizing all systems within the Help Desk to provide first time resolution… more
- Robert Half Technology (St. Charles, MO)
- Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Saint Charles, Missouri. This position involves ... providing Tier 2 technical support to resolve complex issues and...encourage you to apply. Responsibilities: * Address and resolve Tier 2 technical support issues escalated from Tier… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users ... in a dynamic environment, we encourage you to apply. Responsibilities: * Provide Tier 2 technical support to resolve escalated issues both remotely and onsite. *… more