- General Dynamics Information Technology (Quantico, VA)
- …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER II HELP DESK ANALYST WILL MAKE AN ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II ** with GDIT. A career in enterprise IT means connecting… more
- Robert Half Technology (Nashville, TN)
- Description We are seeking a capable and customer-oriented Tier II Help Desk Technician to join our client's IT support team. This role provides an ... to end-users, contributing to the seamless operation of our IT systems. As a Tier II Help Desk Technician you will play a vital role in providing… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- The Help Desk tier II role is to provide end user support and maintenance within the organization's desktop and store computing environment. This ... accountability. However, through performance of its essential job duties, the Help Desk Tier II can impact company costs and profitability. **REPORTS… more
- CACI International (Arlington, VA)
- …the management of the overall Tier II team and directly manage Tier II help desk professionals. + Conduct analysis of problems and provide ... and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide… more
- NANA Regional Corporation (Arlington, VA)
- …the software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support; respond to requests for assistance received either ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. +… more
- Army National Guard Units (Fort Buchanan, PR)
- …carrying out a wide variety of complex processes related to DTS. Manages and organizes a Tier II help desk for the Army National Guard (ARNG) within the ... and analyzing problem areas. NOTE: This is a Financial Management Level II Certified position IAW the National Defense Authorization Act (NDAA) 2012, Public… more
- TekSynap (Washington, DC)
- …programming skills. + Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting ... tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday...I certification + 4+ years of experience in a Tier II or equivalent technical support role.… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite....monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for… more
- SAIC (Germantown, MD)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting ... and challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to ... begin an exciting and challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will also… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...- can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher Required ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...experience based on position level + 8570 IAT Level II and Computing Environment eg MD-100 or higher? Preferred… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to build ... Analyst ( Tier 1), End User Engineering About us: RKON...on experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training… more
- Robert Half Technology (Atlanta, GA)
- Description Our client, a reputable organization based in Atlanta, GA, is seeking a Tier II Support Technician to provide advanced technical support to end ... with systems and network teams. Key Responsibilities: + Provide Tier II support for desktop, laptop, and...2+ years of experience in a technical support or help desk role Strong knowledge of AD,… more
- PennyMac (Westlake Village, CA)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Help Desk Technician will provide primary client support to Pennymac ... and data tool maintenance/enhancement, and project management support. The Help Desk Technician will : + Provide...Active participation in rotational "on-call" support to lower support tier (Not often but occasional) What You'll Bring +… more
- Robert Half Technology (Beaver Falls, PA)
- Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in the Beaver area, Pennsylvania. In this role, you will ... onboarding, updates, and departure processes. * Guide and support Tier 1/2 team members in handling technical issues and...Requirements * Minimum of 2 years of experience providing Help Desk support, including technologies such as… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users ... in a dynamic environment, we encourage you to apply. Responsibilities: * Provide Tier 2 technical support to resolve escalated issues both remotely and onsite. *… more
- Robert Half Technology (Marlton, NJ)
- …client-focused managed services provider where relationships matter more than transactions. As a Level II Help Desk Technician, you'll be the go-to expert ... a mix of technical challenge and customer interaction. Key Responsibilities + Deliver Tier 1 and 2 Support: Diagnose and resolve issues involving desktops, laptops,… more
- Robert Half Technology (Menomonee Falls, WI)
- Description We are seeking a skilled Level 2 Help Desk Technician to join our team on a part-time basis (average 20 hours per week) to support a local Managed ... environment while managing flexible hours. If you are passionate about delivering top- tier IT support and possess a blend of technical expertise and client-facing… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... **Certifications:** CompTIA Security + certified (DoD 8570 IAT Level II ) - CompTIA **Experience:** 1 + years of related...are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter.… more