- TekSynap (Washington, DC)
- …or programming skills. + Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team ... user support services for hardware and software. + Implement Tier 0 self- service capability for user password...request tickets and provide daily updates. + Provide a service desk call center support from 0600… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Service Desk Specialists to support a customer in Stafford, VA. ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- TEKsystems (Portland, OR)
- An Electronics Supplier in Milwaukie, OR is hiring an IT Support Technician - Tier II to join the team for a great opportunity! Job Duties: + Provide Tier ... II support for approximately 130 end users across hardware, software, and network systems + Install, configure, maintain, and monitor company PCs, laptops, and mobile devices + Support new employee onboarding and offboarding, including provisioning and… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …control processes, service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, ... supporting critical missions and operations. Job Responsibilities: + Oversee Tier I and Tier II ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- SAIC (Adelphi, MD)
- …control processes, service improvement and performance monitoring, and problem management + Provide Tier II service desk support for end-user PC, ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the...the Army Research Laboratory in Adelphi, MD. + Oversee Tier I and Tier II … more
- Link Solutions Inc (Adelphi, MD)
- …control processes, service improvement and performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, ... Research Laboratory in Adelphi, MD. Job Responsibilities: + Oversee Tier I and Tier II ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …and III) + Equipment Specialist (Location and Tier ?) + FSR / Service Desk Specialist I MEF ( Tier II ) + FSR / Service Desk Specialist II ... MEF ( Tier II ) + FSR / Service Desk Specialist III MEF ( Tier II ) + FSR / Service Desk Specialist Quantico, VA ( Tier II ) + FSR / … more
- SMX (Quantico, VA)
- …+ Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard Messaging related incidents, work ... in the management, maintenance, and problem resolution + Resolve Tier III messaging tickets + Configure Antivirus products and...inputs into the knowledge management system repository to the service desk for handling standard Message related… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and desk side ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II ** with GDIT. A career in ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+ CE - CompTIA...how agencies operate. Our work depends on a **Help Desk Analyst Tier II ** joining… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and desk side ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- Trace Systems Inc (Hill AFB, UT)
- …course of action to restore service , escalating the issue to the correct Tier II technician/ service desk , and tracking/reporting restoration and ... assesses and reports unscheduled outages to the DISA Global watch desk and provides simultaneous, near-real-time situational awareness to the AISR community… more
- TekSynap (Arlington, VA)
- …all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier - II Work Center support to receive and log ... + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and ... - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher...Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and ... and rewarded-a key reason for the extraordinary level of service we deliver to our customers. About the position:...customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking… more
- Chenega Corporation (Melbourne, FL)
- **Req ID:** 36422 **Summary** **Help Desk Technician II ** **Melbourne, FL** Are you ready to enhance your skills and build your career in a rapidly evolving ... labor rates to fulfill day-to-day contract operations. The **Help Desk Technician II ** will be part of...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- Competitive Range Solutions, LLC (Arlington, VA)
- …- II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for advanced ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...Facility Helpdesk, ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations… more
- Alaka'ina Foundation Family of Companies (Fort Eustis, VA)
- …a ticket that describes the work to be performed. + Operate the Service Desk with Tier II systems support, to include providing on-site services for ... Computer Equipment Support Operations II Location VA - Fort Eustis Job Code...shall provide desktop support services, respond to, and resolve service requests. + The ability to enter tasks into… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users in ... involves troubleshooting complex issues, maintaining systems, and delivering outstanding customer service . If you enjoy solving technical challenges and thrive in a… more
- Robert Half Technology (Menomonee Falls, WI)
- Description We are seeking a skilled Level 2 Help Desk Technician to join our team on a part-time basis (average 20 hours per week) to support a local Managed ... Service Provider (MSP). The ideal candidate has previous experience...managing flexible hours. If you are passionate about delivering top- tier IT support and possess a blend of technical… more