- Crown Cork & Seal USA, Inc. Careers (Winchester, VA)
- …cover drills Providing data required for all aspects of SARA Title III reporting including Tier II and Form R reports Title V Air Emission reporting, contingency ... Ensure all key managers are certified in Level I, II and III compliance training Human and Operational Performance...Ability to work any shift and extended hours to support employees on all shifts Proficiency in MS Word,… more
- Insight Global (Concord, CA)
- Job Description An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be ... 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ticketing system… more
- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... issues that exceed Tier 1 level support . + The candidate must provide creative solutions to customer problems to ensure customer satisfaction and productivity.… more
- Trace Systems Inc (Portsmouth, VA)
- …relevant agency policy). + Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for ... Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk … more
- Insight Global (Clinton, MA)
- Job Description Provide Tier II support for Windows-based desktops and laptops. Install, configure, and troubleshoot peripheral devices (printers, scanners, ... support logs. Lead and supervise a small team of Tier I support technicians, providing guidance and training. Coordinate escalations and ensure timely… more
- Robert Half Office Team (Rochester, NY)
- Description We are looking for a skilled PIA P& C Support Specialist ( Tier II ) to join our team in Rochester, New York. In this Contract position, you will ... provide advanced support and assistance for a range of property and...products, including workers' compensation and bonds. * Offer technical support to external users by troubleshooting issues and providing… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …years or more of directly related help desk/service desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in… more
- GCI Communication Corp (Anchorage, AK)
- …Tier III issues where solutions (processes and procedures) have already been documented. + Tier II Support : + First point of contact for escalation. ... password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support . Gather information to address Tier II … more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and installation of… more
- General Dynamics Information Technology (Chantilly, VA)
- …with end-users and customers to ensure timely resolution.** **Process tickets received from the Tier II support desk to resolution and escalate appropriate ... scripts.** ** Support occasional weekend maintenance windows conducted by Tier II personnel.** **Prepare and submit After Action Reports (AAR) in accordance… more
- KeenLogic (Alexandria, VA)
- …and full-time, Monday through Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed ... will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required in… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...calls from customers, DoD service desk. Coordinate with Tier -III support as required for advanced troubleshooting… more
- General Dynamics Information Technology (Fairfax, VA)
- …for review and approval by the government. + Document status on tasks daily. + Provide Tier II support as required + Other duties as assigned. + Interacting ... The candidate will be expected to provide dedicated O&M/Technical Support as outlined below: + Critical issue ( Tier... Support as outlined below: + Critical issue ( Tier III) response and resolution services. Identify, research, and… more
- ADP (Augusta, GA)
- …changes for terminated associates. + Process Benefit enrollment/changes where applicable. + Acts as Tier II support for smart shore and off shore team ... ADP is hiring a **HR/Payroll Specialist II ** . This is a hybrid position working...for Knowledge Management Tool in area of expertise. Provides Tier 2 support to Tier … more
- Texas A&M University System (Texarkana, TX)
- …salary for this position is $70,000.00 annually. ESSENTIAL DUTIES & RESPONSIBILITIES : + Provide Tier II support for the TAMUT Banner ERP system, resolving ... Job Title Banner Administrator II Agency Texas A&M University - Texarkana Department...database level. This position performs complex and specialized Banner/SIS support functions, such as troubleshooting, analysis, research, de-bugging, and… more
- UTMB Health (Galveston, TX)
- …accessibility standards, and security requirements. **User Support & Training** + Provide Tier II support for faculty, staff, and students, escalating ... system software of moderate complexity. **Job Duties:** The Software Systems Specialist II is responsible for the administration, support , and optimization of… more
- UTMB Health (Galveston, TX)
- …standards, and security requirements. **. User Support & Training** o Provide Tier II support for faculty, staff, and students, escalating issues ... Software Systems Specialist II (Blackboard - Panopto, ExamSoft, and/or Evaluate) -...and analyze reports from Blackboard, ExamSoft, and Evaluate to support accreditation, assessment, and decision-making. o Maintain data accuracy… more
- TekSynap (Rockville, MD)
- …support to resolve problems on internal and customer systems and escalate problems to Tier II /III support as per Standard Operating Procedures. + Escalate ... Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support , diagnosis,...Must be able to obtain an NRC IT Level I/ II . **OTHER INFORMATION** Please note this job description is… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …obtain and maintain a Secret US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkThis posting will be open ... developing innovation solutions? Join our team! As an IT Support Technician II you will be using...IT incidents/service request and/or escalate to the appropriate upper Tier IT teams when necessary; promptly enter / prioritizes/track/… more
- Alaka'ina Foundation Family of Companies (Newport News, VA)
- …a ticket that describes the work to be performed. + Operate the Service Desk with Tier II systems support , to include providing on-site services for walk-in ... Computer Equipment Support Operations II Location VA -...Computer Equipment Support Operations II Location VA - Newport News Job Code...of Companies (FOCs) is looking for a Computer Equipment Support Operations II to support … more
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