- SAIC (Albuquerque, NM)
- …and challenging career with SAIC in Albuquerque, NM. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... issues that exceed Tier 1 level support . + The candidate must provide creative solutions to customer problems to ensure customer satisfaction and productivity.… more
- Everon (Indianapolis, IN)
- …or follow us on LinkedIn. (https://www.linkedin.com/company/everon-solutions) **POSITION SUMMARY** The Tier II Support /Onboarding position will be ... **Technical Support - Tier II ** **Company Overview:** The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the… more
- Insight Global (Charlotte, NC)
- …a 11am-8pm EST on a rotating 5 day schedule. This person will be providing tier II support to proactively monitor and maintain customers' networks. Customers ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Experience tier II network support and… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...calls from customers, DoD service desk. Coordinate with Tier -III support as required for advanced troubleshooting… more
- Delmock Technologies, Inc (Atlanta, GA)
- …IT operations team, handling advanced issues escalated by Tier I and Tier II support . Analyze and resolve complex system and network issues affecting the ... About Our Company: Delmock Technologies, Inc. (DTI) is seeking a Tier III Operations Analyst to explore exciting career opportunities. DTI is a leading HUBZone… more
- CACI International (Forest Heights, MD)
- …manner. + Handle incoming technical escalations from Service Desk, Network Operations Security Center, Tier II , and other support teams. + Document, track, ... Tier II Windows Systems Engineer Job... Tier II Windows Systems Engineer Job Category: Information Technology...Group Policy, SCCM, virtual servers, VMware, and Azure including support of AD migration of accounts and objects. +… more
- GCI Communication Corp (Anchorage, AK)
- …Tier III issues where solutions (processes and procedures) have already been documented. + Tier II Support : + First point of contact for escalation. ... password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support . Gather information to address Tier II … more
- Leidos (Chantilly, VA)
- …**Job Description:** The Digital Modernization Sector at Leidos is seeking a **CNOC Tier II Technician** to support the customer's computer data ... network Operations and Maintenance (O&M) tasks. The job duties of the **CNOC Tier II Network Technician** are as follows: + Support the installation and… more
- Insight Global (Kansas City, MO)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment null We are a ... company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will… more
- NuAxis Innovations (Washington, DC)
- …solutions to problems. Must contribute to deliverables and performance metrics where applicable. The Tier II support is involved in resolving complex issues, ... I, such as surges in high call volume, Tier II resource may be partially or...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- Texas State University (San Marcos, TX)
- …+ Experience managing or supporting a MacOS environment. Job Description This position will provide tier II support for public and staff technology in the ... as well as day-to-day walkthroughs and troubleshooting of all relevant technology. As Tier II support , this position will work in a ticketed environment… more
- Insight Global (Lake Charles, LA)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Minimum 2+ year's experience in Tier II Support Ticketing system experience ... Job Description Insight Global is looking for a Tier 2 Support Specialist to sit in Lake Charles, LA. This support team is dedicated to tier 2 support… more
- City of New York (New York, NY)
- …local office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues ... (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the Unit's Director… more
- William C Brown Inc (Chantilly, VA)
- …looking for aGovernment Network Operations Center (GNOC)/Contractor Network Operations Center (CNOC) Tier II Incident Management Technicianto support the ... CNOC/GNOC Tier II Tech incident Management EOE...CNOC/GNOC Tier II Tech incident Management EOE Statement We are...II Incident Management Technicianare as follows: + The Tier 2 network technician will support the… more
- CACI International (Washington, DC)
- …Required: Up to 10% Type of Travel: Local * * * CACI is seeking an experienced Tier II NOC Engineer to support a 24x7x365 enterprise operations center. The ... on duty and on call technical resource to resolves complex issues and to support staff. **The Tier II engineer will work one of various shifts between 6am -… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the ... supporting applicable ticketing queues. + Working with customer to support their IT needs. + Assisting in issuance and...and other related help desk duties. + Occasionally assist Tier I specialists with ticket triage. PM21 Requirements +… more
- Sierra Nevada Corporation (Dayton, OH)
- …troubleshooting skills of industry standard hardware and software products/services **Preferred:** + Tier II desktop support experience + CompTIA Security+ ... developing innovation solutions? Join our team! As an IT Support Technician II , you will be using...of the most innovative US companies in space, a Tier One Superior Supplier for the US Air Force,… more
- Alaka'ina Foundation Family of Companies (Fort Eustis, VA)
- …a ticket that describes the work to be performed. + Operate the Service Desk with Tier II systems support , to include providing on-site services for walk-in ... Computer Equipment Support Operations II Location VA -...Computer Equipment Support Operations II Location VA - Fort Eustis Job Code...of Companies (FOCs) is looking for a Computer Equipment Support Operations II to support … more
- CACI International (Forest Heights, MD)
- …+ Handle incoming technical escalations from Service Desk, Network Operations Security Center, Tier II , and other support teams. + Join troubleshooting ... Network Engineer Tier III Job Category: Information Technology Time Type:...resolve incidents in a 24/7/365 environment. This position will support IT operations and engineering activities. They will quickly… more
- CACI International (Fort Meade, MD)
- …* * CACI is seeking a **MI Systems Maintainer Integrator II ** **(System Administrator Tier II )** to support our mission critical program at Fort Meade, ... II - TS/SCI Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to...DOD 8570 IAT 3 certification (six months waiver for Tier II certification). + Active TS/SCI Clearance… more
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