- Wheeler Machinery (Salt Lake City, UT)
- …science, information technology, or other related discipline. + 3-5 years of experience in tier III Help Desk or IT support environment. + 3-5 years ... Technical Support III Salt Lake City, UT Job Type Full-time...Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and effectively to… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III ...network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - ... (BWAK) We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III ** to deliver exceptional technical assistance to our… more
- General Dynamics Information Technology (Washington, DC)
- …Make an Impact:** + Provide technical support of Windows server systems, performing Tier II and Tier III administration, troubleshooting, and ... root-cause-analysis activities + Perform system administration duties and function + Monitor, manage, and maintain pre-production and production environments, and respond to system alerts + Respond to assigned tasks, incidents, and service requests + Plan,… more
- Robert Half Technology (Salt Lake City, UT)
- …collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with problem resolution ... alongside other IT specialists. Mentor and guide User Support team members. Ensure a deep understanding of the organization's software systems. Participate in 24/7 on-call rotations. Collaborate with Managed Service Providers for data requests. Manage data… more
- Air Comm Corporation (Westminster, CO)
- …Write technical support documentation for network systems and applications. . Provide Tier III support for help desk tickets and projects. . Performs ... software is essential for the network administrator to excel in this role and help drive our organization forward. Objectives of this role . Assist in network… more
- TekSynap (Arlington, VA)
- …+ Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. + ... Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the JSP Transport Network. +… more
- BAE Systems (Washington, DC)
- …Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/ III , (eg, Tier I (phone ... and e-mail), Tier II (on-site, floor), Tier III (advanced hardware and software break/fix)),...(advanced hardware and software break/fix)), and Asset Management. The Help Desk Lead shall lead a team… more
- Koniag Government Services (Washington, DC)
- …not limited to:** + Be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/ III (eg, Tier I (phone ... LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and...and e-mail), Tier II (on-site, floor), Tier III (advanced hardware and software break/fix),… more
- Morehouse School Of Medicine (Atlanta, GA)
- Help Desk Technician Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Employment in this role may be ... career at MSM ! Posting Number NONAC3620 Job Title Help Desk Technician Position Title Help...Duties Description of Job Duty Key Responsibilities + Provide Tier III support for escalated helpdesk tickets,… more
- NuAxis Innovations (Washington, DC)
- …The Help Desk Lead will provide overall management support and coordination for Help Desk services across Tier I (phone/email), Tier II (on-site ... ** Help Desk Lead** Location **Washington, DC**...** Help Desk Lead** Location **Washington, DC** \# of openings...NOW! We are currently seeking a talented and motivated ** Help Desk Lead** for a Full-Time position.… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37437 **Summary** **VIP Help Desk Analyst** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly evolving ... take your career to the next level! The **VIP Help Desk Analyst** provides technical support services...video conferencing systems. + Escalate complex technical problems to Tier II/ III teams, tracking resolution to ensure… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... Software Administrator III Location Annapolis Junction, MD Job Code 2195...implementation, troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and ... Systems Administrator III - PIPELINE (TS/SCI w/ POLYGRAPH) Fort Meade,...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- Proven IT (Tinley Park, IL)
- …including servers, cloud platforms, network devices, and security appliances. The Tier III Engineer collaborates closely with project managers, solutions ... & Client Engagement o Provide advanced technical assistance during help desk escalations and in-depth on-site client...o Minimum of 7 years of progressive experience in Tier II/ III IT engineering roles. -Certifications (Preferred)… more
- Crane Aerospace & Electronics (Burbank, CA)
- **Job Summary:** The IT Systems Engineer III (IAM) serves as a Tier II / III escalation resource and / or subject matter expert on a particular topic and / ... IT Systems Engineers IV and V. **Essential Functions:** + Tier II / III support for identity...or redesign of key identity and access infrastructure + Help support and consult IT teams to incorporate other… more
- Chenega Corporation (Albuquerque, NM)
- …+ Follow industry standards and best practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the ... backup and recovery of systems, patching of systems, providing Tier II/ III support to lower tiers, performance...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Kratos Defense & Security Solutions, Inc. (Sacramento, CA)
- …cost-effective, jet-powered Unmanned Aerial Systems (Targets and Tactical). As a mid- tier defense contractor, we've demonstrated agility and innovation in providing ... honoring personal and family lives. Join our team and help shape the future of unmanned technology within the...usage, demand, shelf life or other concerns. Production Planner III + Works under minimal supervision. + Works with… more
- Brightstar Lottery (West Greenwich, RI)
- …of a 24/7 support model **Requirements** + 1-3 years experience in a NOC, help desk , or managed services environment + Solid understanding of networking ... Network Control Technician III Location: West Greenwich, RI, US, 02817 Requisition...a critical role in real-time monitoring, alert response, and Tier 1.5-level troubleshooting with direct exposure to advanced tools,… more