- Merck & Co. (Rahway, NJ)
- …the System Support Model for systems within remit including: Monitor user support cases, ensuring proper investigation are conducted, CAPAs detailed and ... escalation pathways to ensure limited impact to delivery timelines for workstream activities. Support the development of User facing System Resources ensuring… more
- US Tech Solutions (Sunnyvale, CA)
- …teams, including vendor management, content, and engineering to deliver effective user support Maintain internal business operations, including general reporting ... and working with both the Product Support Manager and support agents on improving user outcomes. This project will also support general Accessibility … more
- Cogent Infotech (Washington, DC)
- …Support (TSR): Call Center Deployment On-Site Deployment The contractor(s) will provide end- user support for technology related services such as: end- user ... for application software installation and use. Provide Mobile Device Support , Android, iOS, Devices Assist in developing user documentation/installation… more
- The Hanover Insurance Group, Inc. (Worcester, MA)
- …and efficient execution of sales best practices through the delivery of User Support , Case Management, Data Management, Configuration, and Development. The ... issue escalation against defined standards Establish and maintain regular reporting of user support case activity, including trend. Establish routine data audits… more
- City of Abilene (Abilene, TX)
- …and resolve technical issues in a timely manner to minimize downtime and provide end- user support for Microsoft-related issues. Ensure the health and security of ... serves as the first point of contact for IT support within the organization. This role is responsible for...contribute to the improvement of the knowledge base. Manage user accounts, licenses, and permissions within Microsoft 365, including… more
- TEKsystems (Boston, MA)
- End User Support Technician (Temporary) As an End User Support Technician (Temporary) you will be responsible for supporting and maintaining all desktop ... service to end users and executives. What You'll Do: Deploy and support desktop hardware (laptops, desktops, Macs, zero-client devices). Provide Tier-2 and Tier-3… more
- Eisai, Inc (Nutley, NJ)
- …program libraries development and maintenance. Ensures programming related technical and end user support to other areas of Data Operations, Data Management, ... study migration, program validation, technical documentationManage J-Review set up, J-Review user access management, training, programming support & upgrades… more
- CareOne (Houston, TX)
- …and email. High volume technical inbound/outbound call center environment providing end user phone support in troubleshooting software and hardware problems, ... (net Support ), Citrix, printers and faxes Extensive phone support of end user with various operating systems and software Must have excellent communication… more
- SourcePro Search, LLC (San Francisco, CA)
- …Operations, Support Center, Desktop Team) on timely escalation and closure of user support hardware and software issued; Provide guidance to the IT Service ... We are conducting a search for an IT Support Supervisor in San Francisco with a minimum...a minimum of 8 years' experience providing direct customer support for both software and hardware, alongside Microsoft Certification.… more
- Chenega MIOS (Washington, DC)
- …and DOI/IA equipment and software assigned to them by the government. Participate in OIMT User Support conference calls that are required by the field support ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join...include, but are not limited to the following: add user to network printer, assist user in… more
- Aequor (Athens, GA)
- …and support site users in workflow configuration. Provide routine user support . Electronic Document Management (controlled documents, regulatory submission ... documents): Be the first line of user support for Development users. Records Migration: Support necessary transfer projects from origination location to… more
- Marmon Holdings, Inc. (Carol Stream, IL)
- …ERP environment. Work proactively to improve current processes and to drive down the user support issues. Knowledge sharing with peers & training team members to ... and test output. Troubleshooting and 'Help Desk' experience to provide user support . Tutoring and training skills. Developing rapport with key users, end… more
- American Airlines (Dallas, TX)
- …service management frameworks to ensure efficiency in ticket resolution, escalation processes, and user support Lead application support teams to ensure ... is responsible for leading the organization's IT service management, application support , and enterprise information security functions. This includes ensuring a… more
- Brookhaven National Laboratory (Upton, NY)
- …results in the form of publications. Strong motivation to provide excellent user support . Preferred Knowledge, Skills, and Abilities: Ability to program ... and complete independent XCFS projects from crystallization to public data deposition. Support external user XCFS campaigns from crystallization to data analysis… more
- Cirkul, Inc (Tampa, FL)
- …design strategy directly to executive stakeholders, to deliver thoughtful and compelling user experiences that support our business objectives. What does an ... UI/UX Designer to drive the strategy and execution of user -centered design across our digital experiences. This is a...UX roadmap, aligned to Web/Ecommerce and company-wide OKRs. Lead user research and usability testing to identify friction points… more
- Richmond National (Glen Allen, VA)
- …proposed modifications using process flows, context diagrams and data flow diagrams *Provide end user support and assist in training as needed. *Use feedback and ... people from all levels of the organization. Key Responsibilities * Support team working in Agile (Sprint) methodology. *Mentor other...into Epics and Features and create clear and concise user stories that are easy to understand. *Identify and… more
- Proskauer (New York, NY)
- …management to drive ongoing user adoption of practice technologies and provide 1:1 user support . Assist the Innovation team and CoE team on projects and ... of Excellence ("CoE"), this role is responsible for assisting with user onboarding, providing hands-on training, supporting basic customizations, and promoting… more
- Altec (Birmingham, AL)
- …improvement initiatives and contribute to Agile team planning and execution. Provide end- user support and training to ensure adoption and effective use ... solutions comply with licensing, data governance, and industry regulations. Facilitate user acceptance testing (UAT), training, and post-deployment support . Act… more
- International Staffing Consultants, Inc. (Tampa, FL)
- …& Responsibilities This role will be charged with performing implementation, maintenance, user support and troubleshooting tasks within multiple ICS SCADA ... contract execution resources Operational Control Acts as the first line of technical support in problem resolution for a variety of Bakken SCADA systems Provides… more
- PSI Pax (Indian Head, MD)
- … requirements for the sustainment of Navy ERP and PIEE at NAVSEA including: Support User Management for dynamic Government and Contractor Support Team ... for the Procurement Integrated Enterprise Environment (PIEE). Process end user support requests through the National Help Desk Service Management (NHDSM) tool.… more
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