- Sprinklr (TX)
- …while supporting line management and operational excellence. **Responsibilities:** + Serve as the technical voice of the customer and advocate for your clients' ... VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing + Knowledge in CTI or Voice recording products, VOIP, Dialer, ACD, IVR, SBC + Exposure and understanding… more
- Chewy (Plantation, FL)
- …chat channels. As part of a small, high-performing team, you will own key technical components of the platform , collaborate across business units, and contribute ... Architect, Flows, Integration actions, and routing strategies + Own end-to-end technical delivery of customer communication experiences + Analyze real-time and… more
- Humana (Austin, TX)
- …Cloud Solutions Engineer Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of ... strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.… more
- Fiserv (Omaha, NE)
- …service. + Experience in data models with call center tools such as Genesys Voice Platform , Avaya, Outbound Dialer, Nice WFM, AmplifAI, Verint Call Recording ... tools such as Genesys Infomart, Nice WFM, Nice NPM, Verint Call Recording , Smartguide, Workday. Relationship building is a meaningful aspect of the position.… more
- Republic Services (Euless, TX)
- …Gate Attendant/Scale Operator is responsible for accurately and efficiently monitoring and recording waste volumes entering the post collection site, as well as ... Operator is responsible for accurately and efficiently monitoring and recording waste volumes entering the post collection site, as...We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6… more
- Robert Half Technology (West Des Moines, IA)
- …experience with other Genesys Cloud CX capabilities, such as call recording , transcripts, Knowledge Center, Voice -of-Customer Surveys, and reporting Experience ... Cloud Architect. Lead deployment of other Genesys modules such as Voice -of-Customer surveys and Knowledge Center, including coordinating and driving execution with… more
- GE HealthCare (NJ)
- …the Clinical Applications Specialist (CAS), you will deliver clinical and product platform knowledge and expertise by providing world class education and training ... customers in improving productivity patient care quality by optimizing user technical & clinical competencies and knowledge. Drive assimilation and adoption of… more
- Amentum (Warrenton, VA)
- …Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice , video, and data, global communications network that facilitates collaboration ... plans. Coordinate efforts with Customer Project Managers (CPMs), administrative personnel, technical support staff, and client stakeholders to align objectives and… more
- OneMain Financial (Baltimore, MD)
- …centers, branches, and corporate sites. This includes inbound/outbound dialing, call recording , dialer/IVR functions, and other voice servicing functions. ... business partners. + Possess superior skillsets to swiftly analyze technical problems and drive various technology stakeholders to successfully...or architect role + 5+ years working in a technical role with a solid grasp of advanced telephony… more
- Republic Services (Beatty, NV)
- …evaluation, and waste processing protocols. + Performing proper analysis and recording results. + Utilizes computer technology for communication, data gathering and ... team members and managers. **MINIMUM QUALIFICATIONS:** + Some related technical education or experience to have basic knowledge of...We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6… more
- Zoom (San Jose, CA)
- …and assign the task leader and owner; + Discuss and review current issues with SBC technical support; + Report any new SBC issues and work with the Engineering & QA ... including, but not limited to: basic calls, hold, transfer, recording , merge call, upgrade to meeting, network changes; and...Concurrency; + Must have 5 years of experience in Voice Processing; + Must have 5 years of experience… more
- Carrier (GA)
- …(power user), PowerPoint (power user), Word, Visio, Asana, Photoshop, Salesforce.com platform . + Camtasia or other video recording /editing software experience. ... sales collateral to support the selling process of our products and provide the voice of the customer (VOC) to the Product Management team to help articulate needs… more
- Republic Services (Houston, TX)
- …of all preventive and corrective maintenance performed, ensure the appropriate recording of all information into Dossier Maintenance Software, prepare and submit ... engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023… more
- Republic Services (San Jose, CA)
- …and benefits to attract, retain, and motivate employees. + Oversees recording and maintenance of employee information, such as personal data, compensation, ... engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023… more
- Republic Services (Elkhart, IN)
- …employee records, records of all preventive and corrective maintenance performed, recording of all information into Dossier Maintenance Software, prepare and submit ... engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023… more
- Republic Services (Lexington, KY)
- …employee records, records of all preventive and corrective maintenance performed, recording of all information into Dossier Maintenance Software, prepare and submit ... engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023… more
- Amazon (Santa Monica, CA)
- …services within the Ring ecosystem to enable advanced features like video recording , computer vision detection, voice assistant integrations, among others. Key ... QA, Product, Marketing, Support, etc.) and external stakeholders to lead technical discussion for new product features, analyze feasibility and provide estimates.… more
- Leonardo DRS, Inc. (Melbourne, FL)
- …Expertise?** Leonardo DRS is the arena where creativity meets complexity; a platform for intellectual prowess that energizes your career with each innovative leap. ... analysis will channel test findings into transformative equipment adjustments by recording test procedures and results and making recommendations for changes in… more