- CHINESE AMERICAN PLANNING COUNCIL (New York, NY)
- …Day Job Category Education ORGANIZATION DESCRIPTION Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic ... York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. CPC strives to be… more
- Small Business Administration (Buffalo, NY)
- …operations of a financial organization/program or a customer service call center ; and Supervising a large, diverse fluctuating workforce and making ... Director. This position shares responsibilities with the Director in planning , directing, managing, and evaluating the functions of the...of the CSC, the national OCA loan program customer service/ call center . Duties Help As a Program… more
- University of Wisconsin-Milwaukee (Milwaukee, WI)
- …and counseling meetings with students at the Centers, as follows. Key Responsibilities: Center Development & Oversight (50%) Lead planning and operations for UWM ... Manage inter-institutional agreements, facilities coordination, and technology needs. Oversee Center budgets, student fee structures, and financial planning .… more
- Bluffton SC (Durham, NC)
- …and luxury accommodations. serves as the town's commercial and cultural center , featuring boutiques, galleries, antique shops, and artisan stores. The Bluffton ... of Operations-as well as 170 full- and part-time employees. With new stations planned, the workforce is expected to grow by 12 to 15 employees per company. While the… more
- Universities of Wisconsin (Green Bay, WI)
- …for on-going and new educational initiatives and supports programming and event planning . This position fosters student success and belonging by leading intern ... programs, supporting Pride Center programming at all UW-Green Bay Campus locations, and facilitating campus-wide development sessions and certificate programs on… more
- Universities of Wisconsin (Platteville, WI)
- …to maintain efficient and effective service. Key responsibilities include shift planning , food and labor cost management, inventory control, and maintaining proper ... orders as needed. Oversees daily shift operations through effective game planning and resource allocation. Monitors and manages unit budgets, ensuring expenditures… more
- George's, Inc. (Springdale, AR)
- …SUMMARY: The Project Engineering Manager will design manufacturing and distribution center layouts and perform facility master planning . The engineering ... goals, help develop, train and sustain a positive, high-energy workforce in a continuous improvement environment, and meet customer/...the Company, please send an email to ###@georgesinc.com or call ### to let us know the nature of… more
- Insight Global (Cascade, MI)
- …-privacy-policy/ . Skills and Requirements 24 years of experience in a workforce planning or analyst role within a call center environment, Amazon ... scheduling, and performance optimization within a newly launched healthcare call center . This role plays a critical...absenteeism, and occupancy trends to inform staffing and capacity planning Prepare and maintain workforce dashboards and… more
- Disabled Veteran Solutions (Erie, PA)
- 2323 W 38th St, Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time ... analytical Workforce Management Analyst to support our call center operations. This role is critical...to communicate performance metrics and staffing efficiency. + Support workforce planning initiatives including hiring, training, and… more
- Teleperformance USA (North Lauderdale, FL)
- … planning and daily management supports business and client objectives for multi-site call center operations. Serve as WFM point of contact for assigned ... **Category :** ** Workforce Management** **About TP** **TP is a global,...other members of management** **Qualifications** + **Minimum 3 years call center experience and 2 years WFM… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years...systems and associated applications (Cisco, Calabrio, CUIC or other workforce planning tools) + Previous blended (voice,… more
- J&J Family of Companies (Titusville, NJ)
- …America **Job Description:** **J&J Innovative Medicine is recruiting for a Manager, Call Center Operations, located in Titusville, New Jersey.** **About ... from any location to apply. **Purpose** : The Manager, Call Center Operations is part of the...patient / customer experience. + Assist in vendor budget planning , resource allocation, and manage to ensure cost efficiency.… more
- Mass Markets (Las Cruces, NM)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. In this role, you will be responsible for… more
- VCA Animal Hospitals (Los Angeles, CA)
- …common call center KPIs + Understanding of call center financials, budgeting, and financial planning **CORE COMPETENCIES:** + Organization + Project ... that make work enjoyable. Our new Client Communications Team ( call center ) aims to provide relief to...and make them feel supported. Related, work closely with Workforce Management on developing call scripts and… more
- Mass Markets (Wichita, KS)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- CVS Health (Hartford, CT)
- …we do it all with heart, each and every day. **The** **Executive Director of Workforce Planning & Optimization** **(WPO) is a newly created role responsible for ... **which includes Care Management (CM), Utilization Management (UM), Appeals, and other non- call center functions. The role is hands-on and operational, focused… more
- The Hartford (Hartford, CT)
- Cons Workforce Planning - OW08BE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. ... Join our team as we help shape the future. Workforce Planning Consultant The Workforce ...and regular outlooks. * Development and maintenance of Operations Service/ Call Center staff models * Identify and… more
- Centene Corporation (Topeka, KS)
- …+ Build effective workforce through identification of key characteristics for call center roles; actively engage in recruiting activities, and active ... and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations...to meet contractual, quality and compliance goals. + Oversee planning and delivery of training and orientation of staff… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... excellence. + Set performance goals and manage scheduling and workforce planning . + Ensure customer satisfaction across...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client ... align on goals, expectations, and service delivery. + Manage workforce planning , scheduling, and resource allocation. +...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
Related Job Searches:
Call,
Call Center,
Call Center Workforce,
Center,
Planning,
Workforce,
Workforce Center,
Workforce Planning